Leasing Options Ltd Reviews 

23,831
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 4,679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting individuals who provided exceptional support and clear explanations. The service is frequently described as excellent, efficient, and smooth, with many people appreciating the personalized approach and the ease of the overall process. Reviewers are particularly impressed with the quick response times and the continuous updates provided throughout their interactions, making the experience stress-free. However, a small portion of people felt dissatisfied with the car delivery, describing it as extremely poor and a massive waste of time.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the outstanding support and... See more

User experience

People report positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Response time

Users describe positive interactions with response times, highlighting that staff are consistently quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time leasing had a brilliant experience with Chris Dalton, who sent through options quickly and was very responsive on email. My lease and ordering was all organised in a day - very happy and lo... See more

Rated 5 out of 5 stars

When I started to consider leasing a new vehicle I contacted a handful of companies. Leasing Options were far and above the most professional. Took time to understand what I was looking for, and my b... See more

Rated 5 out of 5 stars

The way Paul Holroyd who works for Leasing Options dealt with my requests for options on various cars. He managed me in a friendly and polite manner, giving spot on advice when required. Nothing was t... See more

Rated 5 out of 5 stars

Right from the very start everything has excellent. Everything was explained clearly no grey areas to worry about. The car is excellent even better than we expected. We are 💯 pleased. The delivery dr... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

24K reviews

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5.0

All reviews

(23,831)

4,461 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb from Steve

Steve Poole was very helpful. I am a new customer who has never leased before and he answered all my questions and helped me order the Cupra I wanted. For this reason I will be recommending the company to family and friends if they look to lease.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, fast, excellent service

My account manager Rachael Shaw was extremely fast and helpful throughout the process of ordering a leased vehicle. Everything was clearly explained and I could not fault her or Leasing Options from start to finish. When leasing or buying a vehicle there is always a worry about hidden fees or charges, but Leasing Options are very transparent about what you’ll pay and what the charges are for and commission they make etc. All very professional. Will definitely consider using them again when my lease is up!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Leasing made easy by Josh

Josh, the account manager was really patient with me and answered all my nagging questions which were quite repetiitve as well (cheers for that). Made the journey quite seamless. have signed all the paperwork and stuff, just waiting on the delivery date. So far so good. Reach out to Josh at leasing options for the best deals

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you emily!

Emily was great, I came back to her for my second lease due to having a such a positive experience. Professional and helpful, I would highly recommend her

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Top notch Account Manager

The service I received off Anthony Pilliner was excellent all round. If anyone is leasing a vehicle off Leasing Options and you get Anthony as your account manager you will have nothing to worry about. Very professional service with a friendly nature and tone. Looking forward to receiving my new car in a few weeks.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience using leasing…

I had a great experience using leasing options for buying our new car. We have used other companies before but the customer service at leasing options was brilliant. Joanna, our account manager, was quick to get in touch with, answered all our inquiries without any hassle and made the whole process seamless. Would definitely recommend!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great deal!

Thank you to Anthony Pilliner for sourcing a great deal and perfect car for my family and making the transaction so smooth and easy

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Professional but friendly

When I started to consider leasing a new vehicle I contacted a handful of companies. Leasing Options were far and above the most professional. Took time to understand what I was looking for, and my budget. Communication was amazing. Cass was really friendly, patient and explained things in a way I understood (when I know nothing much about cars!).
I would only ever use Leasing Options when leasing a vehicle. Highly recommend.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

From the first enquiry to ordering…

From the first enquiry to ordering Grant was excellent. He explained everything clearly, listened to what I needed and his communication/keeping me up to date with everything was brilliant. Would definitely use again!!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with Cass…

I had a wonderful experience with Cass from start to finish. This was my first time leasing a car, as I've always owned my vehicles, so I had lots of questions. Cass was incredibly patient, knowledgeable, and took the time to explain everything clearly, making the whole process easy to understand and completely stress-free.
She kept me informed every step of the way, responded promptly to my queries, and made me feel confident in my decision. Her professionalism and excellent customer service really stood out.
I would highly recommend Cass to anyone considering leasing a vehicle, especially if it's your first time. Thank you for making the experience such a positive one

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Easy, problem free experience.

From the initial phone call from Steve Poole to signing the agreement, all sorted within few days. All aspects of lease discussed and explained, no pushy sales talk and great communication.

July 7, 2026
Unprompted review

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