Leasing Options Ltd Reviews 

23,874
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 4,686 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, often highlighting their extensive knowledge and dedication to customer satisfaction. The service provided is frequently described as excellent, with many appreciating the efficiency and ease of the overall process from start to finish. People consistently highlight outstanding customer service, noting clear explanations and effective communication, with regular updates provided throughout their journey. Reviewers are particularly impressed with the quick response times and the smooth, stress-free user experience, often leading them to recommend the company to others.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the outstanding support and... See more

User experience

People report positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Response time

Users describe positive interactions with response times, highlighting that staff are consistently quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time leasing had a brilliant experience with Chris Dalton, who sent through options quickly and was very responsive on email. My lease and ordering was all organised in a day - very happy and lo... See more

Rated 5 out of 5 stars

When I started to consider leasing a new vehicle I contacted a handful of companies. Leasing Options were far and above the most professional. Took time to understand what I was looking for, and my b... See more

Rated 5 out of 5 stars

The way Paul Holroyd who works for Leasing Options dealt with my requests for options on various cars. He managed me in a friendly and polite manner, giving spot on advice when required. Nothing was t... See more

Rated 5 out of 5 stars

Right from the very start everything has excellent. Everything was explained clearly no grey areas to worry about. The car is excellent even better than we expected. We are 💯 pleased. The delivery dr... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(23,874)

4,508 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From the first enquiry to ordering…

From the first enquiry to ordering Grant was excellent. He explained everything clearly, listened to what I needed and his communication/keeping me up to date with everything was brilliant. Would definitely use again!!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with Cass…

I had a wonderful experience with Cass from start to finish. This was my first time leasing a car, as I've always owned my vehicles, so I had lots of questions. Cass was incredibly patient, knowledgeable, and took the time to explain everything clearly, making the whole process easy to understand and completely stress-free.
She kept me informed every step of the way, responded promptly to my queries, and made me feel confident in my decision. Her professionalism and excellent customer service really stood out.
I would highly recommend Cass to anyone considering leasing a vehicle, especially if it's your first time. Thank you for making the experience such a positive one

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Easy, problem free experience.

From the initial phone call from Steve Poole to signing the agreement, all sorted within few days. All aspects of lease discussed and explained, no pushy sales talk and great communication.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Josh has been great throughout our…

Josh has been great throughout our experience of leasing for the first time. He is knowledgeable and his responses have been quick, it has made the whole process much easier than we anticipated. He even managed to get our price lower than what we were originally quoted. We appreciate all the support, thank you.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service! As an existing customer could not fault the customer care provided by Michelle. Would not consider using any other company. Clear and concise information given by Michelle, made to feel at ease and given a fantastic deal. Kept informed of all options throughout the process. A very happy customer, thank you Leasing Options.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company to deal with

I have dealt with Leasing Options previously, namely Josh Ashton, and have always found him to be extremely professional and helpful finding me the best deal possible.
I would highly recommend Josh and Leasing Options.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Steve Poole at…

Excellent service from Steve Poole at Leasing Options. This was my first time taking on a car lease, so I found the whole idea quite stressful at first, but Steve was brilliant throughout and made everything feel much more manageable. From my first enquiry through to placing the order, he was friendly, knowledgeable, patient and always quick to respond.

Steve took the time to explain everything clearly, kept me informed at every stage and made sure I felt comfortable throughout the process. His customer service was excellent and it really made a difference having someone so helpful and approachable guiding me through it all. I’m very grateful for his support and would happily recommend both Steve and Leasing Options to friends and family.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Matthew storrosh

Matthew storrosh
Explained everything very clearly and answered all questions quickly and accurately an excellent service

July 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look