Leasing Options Ltd Reviews 

23,831
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 4,679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting individuals who provided exceptional support and clear explanations. The service is frequently described as excellent, efficient, and smooth, with many people appreciating the personalized approach and the ease of the overall process. Reviewers are particularly impressed with the quick response times and the continuous updates provided throughout their interactions, making the experience stress-free. However, a small portion of people felt dissatisfied with the car delivery, describing it as extremely poor and a massive waste of time.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professional, efficient, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the outstanding support and... See more

User experience

People report positive experiences with user experience, consistently describing the process as smooth, easy,... See more

Response time

Users describe positive interactions with response times, highlighting that staff are consistently quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time leasing had a brilliant experience with Chris Dalton, who sent through options quickly and was very responsive on email. My lease and ordering was all organised in a day - very happy and lo... See more

Rated 5 out of 5 stars

When I started to consider leasing a new vehicle I contacted a handful of companies. Leasing Options were far and above the most professional. Took time to understand what I was looking for, and my b... See more

Rated 5 out of 5 stars

The way Paul Holroyd who works for Leasing Options dealt with my requests for options on various cars. He managed me in a friendly and polite manner, giving spot on advice when required. Nothing was t... See more

Rated 5 out of 5 stars

Right from the very start everything has excellent. Everything was explained clearly no grey areas to worry about. The car is excellent even better than we expected. We are 💯 pleased. The delivery dr... See more


Company details

  1. Car Leasing Service
  2. Car Dealer

Information provided by various external sources

Delivering New cars to the UK for for over 30 years. Cars Vans and Pick ups, all at great prices! We love to deliver exceptional customer service and enjoy hearing about it even more!


Contact info

5.0

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

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5.0

All reviews

(23,831)

4,461 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend, Martin Stratton was very easy to work with and sorted my car super quick. Very friendly and helpful.Will be coming back in the future.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Matt has been so helpful through the process, everything clearly explained, any questions or queries responded to quickly and no pressure at all. He’s been a pleasure to deal with and we are looking forward to the delivery of the car now. Would highly recommend.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I have had an amazing experience with leasing from this company.
I have never leased a car before and had so many questions about how the process works.
Steve helped me get everything that I needed sorted and was so friendly and supportive, all of my questions were answered and I am extremely happy with the customer service I received!!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Michelle was very patient with me and…

Michelle was very patient with me and helped me every step of the way, suggesting different alternatives and letting me know what to expect in terms of process and answering all my questions- very very helpful

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

If you're thinking of leasing a car, ask for Lisa at Leasing Options

Very rarely write reviews, but felt the need to in this instance. The level of communication and attention I received was above and beyond what I expected. Received every bit of information I required, and Lisa responded to any query I had pretty much immediately. Not pushy, just attentive service. I'm very happy with my Cupra, and its all thanks to Leasing Options. Once again, thank you in particular to Lisa!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

I was recommended this company form a friend

I was recommended this company for leasing a car, from a friend, so i took the plunge, once my inquiry when through, I was contacted by an account manager named Steve Poole, who made the whole process very smooth and easy from start to finish, with no hard selling which i most appreciated. A+++++++

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

EXCELLENT SERVICE. VERY PROFESSIONAL AND FRIENDLY. KELLY SHERIDAN WAS SUPERB. EXPLAINED EVERYTHING VERY CLEARLY AND ANSWERED MY QUERIES.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great personal service and value

This is the third time i have leased a car from Leasing options and every time my account manger Cass Tynan has got me a great deal and is always there for any questions or queries i might have, i would always recommend them.

June 30, 2026
Unprompted review

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