Leger Holidays Reviews 

8,654
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff, including drivers and guides, for their professionalism, helpfulness, and extensive knowledge, making trips enjoyable and well-supported. Many people found the holidays to be excellently organized, offering memorable experiences and interesting destinations. The booking process is often described as easy and efficient, with staff providing patient and informative assistance. However, some people were dissatisfied with certain aspects of the service, mentioning itineraries that felt rushed or included less engaging locations. A few other people also felt that coach journeys could be long or experienced issues with coach amenities and occasional driver behavior.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Holidays

Users describe positive interactions with holidays, with many reviewers expressing satisfaction and looking... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the excellent organization,... See more

Location

Reviewers highlight ambiguous aspects of location, with some customers noting that hotels are often on the... See more

Booking process

Reviewers mention positive feedback about the booking process, consistently describing it as very easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Leger Luxuria coach was comfortable with good leg room. Our two drivers, Richard and Graeme were excellent. Apart from the driving, they kept us informed, entertained and amused. They set a hig... See more

Company replied

Rated 4 out of 5 stars

Just returned from a holiday to Ireland, our drivers Tom and Paris made the trip worthwhile as they worked tirelessly to look after us, also booking an Irish themed night on our last night which wa... See more

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Rated 5 out of 5 stars

What a brilliant trip to the Andre Rieu concert. Great drivers in Matt & Mark kept us well informed about the itinerary. One downside was the hotel B&B Hotel in Hasselt absolute chaos first morning f... See more

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Rated 5 out of 5 stars

Wonderful holiday. Our second visit didn't disappoint. Our drivers, Paul and Lisa, went above and beyond to help passengers. Very smart, professional and the coach was always clean. They were inf... See more

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Company details

  1. Tour Operator
  2. Bus Tour Agency
  3. Travel Aggregator

About Leger Holidays

Written by the company

Leger Holidays is the leading provider of escorted holidays across Europe and worldwide, travelling by luxury coach, air and rail. With over 40 years' experience in escorted touring, we offer expertly planned, fully escorted holidays to the world's most sought-after destinations. From short breaks and worldwide adventures, to river cruises, festive breaks and holidays designed for solo travellers, there's 1000s of tours to choose from in 30+ destinations. Each tour includes exciting excursions, hand-picked accommodation and comfortable travel.

The journey can be just as important as the destination which is why we offer travel by luxury coach. Designed with customer relaxation in mind, our stylish coaches are both modern and spacious. State-of-the-art Luxuria boasts a fantastic range of facilities, including personal touch-screen TVs at every seat with a vast choice of entertainment (follow your journey, watch films, listen to music or play games), deluxe armchair-style seating with extra legroom and adjustable calf rests, and much more space around you with only 31 seats. Silver Service offers added comfort and facilities, such as deluxe reclining seats with leather headrests and a spacious rear lounge so you can socialise with your fellow passengers.

All of our holidays are safe, secure and fully bonded by ABTOT and ATOL from the day you book, giving you full financial protection so you can travel with peace of mind.

Leger Holidays

Written by the company

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4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Little train's of Austria what a…

Little train's of Austria what a fantastic holiday. Scenery is straight out of a picture book.
Driver's Paul and Lisa were great, as we're all the other passengers.

July 10, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a fantastic holiday on our Little Trains of Austria tour.

It’s wonderful to know that you enjoyed the breathtaking scenery and found it to be like something from a picture book. We’re also pleased to hear your kind comments about Paul and Lisa, and we’ll be sure to pass on your appreciation to them.

Thank you again for choosing Leger, and we hope to welcome you on another journey with us in the future.

Leger Customer Service (MB)

Rated 4 out of 5 stars

Belgian Ardennes by Luxuria Monday 8th June 2026 - Friday 12th June 2026. Part of the Signature Collection.

First of all a special thanks to John and Keiron from Llew Jones, great hosts and drivers. I'd met John before and travelled with Keiron before. They looked after us well, ensure we knew timings etc, ensured refreshments were available while on suitable road surfaces. It was John's last trip with Leger, after our last day I imagine he'll be very pleased no more passports needed in his next work.

What was I hoping for, having loved Rocamadour and the Dordogne I was hoping for small towns, good scenery and a gentle break in Belgium. Well I got that. Small Belgian towns, none of them too busy. We went down in size each day. We were incredibly lucky with the weather, okay during the day- rain in the evening and overnight on our 3 days out.

One base hotel in Bouillon for 4 nights, this does mean a longer journey on Day 1 and Day 5 (I'll describe the hotel at the end).

Day 2. Dinant was magnificent. Included a river cruise with a multilingual commentary. Citadel overlooking the town, cable car defunct, so if you want to get there 408 steps vertically up (and down). Colourful saxophones on bridge, birthplace of Adolph Sax, who invented the saxophone, free museum. Stunning church, inside and out. Easy town to walk around.

Then onto Brasserie Caracole Brewery, I'm not into beer but very interesting. Plenty of time for tasting and purchases. Steps everywhere including the entrance, so not for the less mobile.

Day 3 Le Roche en Ardenne & Bouillon. Church in High Street, restored after 1945 a real mixture 1593 font, modern copper and brass altar, fantastic 1980's stained glass windows. Access by inside stairs with hand rail. Definitely worth a visit.
Didn't reach the Castle steep access mainly on cobbles, no hand rails. Sculpture park by river. Battle of Ardennes Museum in the High Street, those who visited found it very interesting.

Afternoon in Bouillon. Good wander round, visited the Church. looked up at the Castle, walked along the river.

Day 4 Optional excursion to Durbuy. 15 minute amble into the centre, along a level surface. Went to very helpful Tourist Information. Map on back had a walking tour. Parc de Topiaries was great, 4.50 euros admission for senior, given an English factsheet. Cobbled uneven pavements with variable kerb heights.
When got back to Bouillon went and found chocolatier on other side of river.

Day 5 Home 5.30 departure, good breakfast bag.

Hotel de la Poste in the centre of Bouillon. This is where the holiday did not come up to expectations.

This tour is part of the Leger Signature Collection. Quote from Leger "our Signature Collection provide luxury hotels in spectacular locations, boasting excellent facilities, fine dining experiences and the very best standards of service"

The location was good, it was imposing, it had character but that was about it. It's described by Leger as having wheelchair access but even to get to the small lift, need to go up steps. Steps within the bedroom corridors, steps in the dining areas.
Meals. 31 of us, on three long tables. Up 2 sets of steps, 2 steps, then 6 steps.
Breakfast - buffet plenty of food, restocked when necessary. Area was difficult to move in. Then had to negotiate the steps, even for tea/coffee machine.

Evening Meal - shall we just say chaotic system for buying drinks. Set menu, no prior notification of what we were eating until we sat down. Everything already plated. Definitely not "the fine dining experience" that Leger referred to - more like well presented school dinner. At times we were also treated like children.

Room. I can only comment on mine. Compact, nothing exciting, overlooked a road, uneven creaky floor boards - my suitcase took it's own walk, drab curtains. Power point only one side of the bed. Wardrobe, desk, table, chair. There was a fridge and 2 complimentary bottles of water and a packet of local crisps. All in a time warp, definitely not up to Leger's Signature Collection description.

Did I enjoy my holiday - yes .

June 8, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share such a detailed review of your Belgian Ardennes by Luxuria Signature Collection holiday.

We're delighted to hear that you enjoyed the destinations visited and that the itinerary provided the experience you were hoping for, with charming Belgian towns, beautiful scenery and a relaxing break. It’s wonderful to hear your highlights from Dinant, Le Roche-en-Ardenne, Bouillon and Durbuy, and that you were able to make the most of the excursions and explore the area.

We’re especially pleased to hear your kind comments about John and Keiron. It’s great to know that their knowledge, care and attention helped make your journey enjoyable. We’ll be sure to pass on your appreciation to them, and wish John all the very best for his future.

We’re sorry to hear that the Hotel de la Poste did not meet the expectations you had for a Signature Collection holiday. We appreciate your detailed feedback regarding accessibility, dining arrangements, service, room standards and the overall experience compared with the high standards expected from this collection. Your comments have been noted and will be shared with the relevant teams and partners for review.

Thank you again for your honest and constructive feedback. We’re pleased that you enjoyed the holiday overall, and we appreciate you highlighting both the memorable experiences and the areas where improvements could be made.

Leger Customer Service (MB)

Rated 4 out of 5 stars

This holiday was amazing the pictures…

This holiday was amazing the pictures did not do it justice as they were far better in life than in a photo. Lisa and Paul who were our guides throughout the trip were brilliant and pointed out as much as possible for us to see. The views and sites were amazing and we had plenty of time to see and relax during each visit. The added tours were well worth the extra and enhanced our experience.
The only downside was hotel in Belgium, room was alright bathroom was very small couldn't get in there to use toilet or shower. So they moved me to a room with larger bathroom.

June 29, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We're delighted to hear that you had such an amazing holiday and that the destinations exceeded your expectations. It’s wonderful to know that the views, sights and added tours helped create such a memorable experience.

We’re especially pleased to hear your kind comments about Lisa and Paul. Their knowledge, enthusiasm and guidance are a key part of making these trips special, and we’ll be sure to pass on your appreciation to them.

We’re sorry to hear about the initial issues with your hotel bathroom, although we’re pleased that the team were able to move you to a room with more suitable facilities. Your comments regarding the accommodation have been noted and will be shared with the relevant teams and partners for review.

Thank you again for your feedback. We’re delighted that you enjoyed your holiday and hope to welcome you on another journey with us in the future.

Leger Customer Service (MB)

Rated 4 out of 5 stars

The outbound journey was fine with no…

The outbound journey was fine with no problems, our Ibis hotel in Bethune Bruay looked good as were the reception,bar and breakfast area BUT once into our room it was a big let down with a dirty carpet, less space for clothes than other Ibis which I didn't think was possble -the main complaint though was that the airconditioning in all the rooms wasn't working and with the temperature at 30+ was unbearable. it was pointless opening the window as it was noisy and it just let even more heat in the room. The overworked staff were all friendly and helpful.
Our tour guide Andrew certainly knew the area we were in and had a lot of information but again with 30+ heat we could have been told some of the details on the coach as people were standing too long and were loosing concentration and wandering off. There should be a little bit of flexability for Andrew to adjust timings etc. Our drivers Chtris and Peter were excellent at the job but had zero social skills- had to be asked for drinks and when they did come down the bus all we were asked was" Drinks?" We don't want to be their friends but a bit of politeness wouldn't go amiss.
The journey home with Shearings was fine to start with but it became a nightmare at the first dropoff when we were told the replacement driver at Peterborough -we arrived at6:10-hadn't turned up so the power that be were organising taxis for the rest of our journeys home-then they actually found a driver! who was supposed to arrive at 7:10 then 7:40 and we actually set off at 8:05. I don't know if he wasn't very experienced but he was a bit erratic and missed turn offs etc but he did try his best.

July 6, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your detailed feedback. We’re pleased to hear that your outbound journey went smoothly and that you found the reception, bar and breakfast areas at the Ibis hotel to be positive aspects of your stay.

We’re sorry to hear that the room standards and lack of working air conditioning affected your comfort, especially during the period of hot weather. We understand how important a comfortable room is after a full day of touring, and your comments regarding the cleanliness, facilities and room conditions have been noted and will be shared with the relevant teams and hotel partners for review.

We appreciate your kind comments about Andrew’s knowledge of the area and the information he shared throughout the tour. We also understand your feedback regarding the heat and the need for flexibility when adapting timings and commentary to help guests get the most from their experience.

We’re pleased to hear that Chris and Peter were excellent drivers. We appreciate your additional comments regarding onboard communication and service, and your feedback has been noted as we continue to review the overall guest experience.

We’re sorry to hear that your return journey was disrupted by delays and changes to the driver arrangements. We appreciate your patience while alternative arrangements were being made and understand how frustrating this must have been at the end of your holiday. Your comments regarding the organisation, communication and journey home have been shared with the relevant teams for review.

Thank you again for providing your honest feedback. We value both the positive aspects you have highlighted and the areas where improvements can be made.

Leger Customer Service (MB)

Rated 4 out of 5 stars

Forgotten Battlefields, an unforgettable experience.

Really informative and interesting trip to the Forgotten Battlefields tour centered on Loos and Arras. As a many times customer of Leger i was particularly impressed with guide Andrew Thornton, his knowledge and enthusiasm was impressive and enabled me to learn about this aspect of the Great War that i was unaware of. On the minus side the location of the Ibis hotel in Bethune Bruay was poor, a business/industrial park is no place to be based for 4 nights. Overall though the tour was excellent.

June 7, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the Forgotten Battlefields tour and found it both informative and interesting.

We’re especially pleased to hear your kind comments about Andrew Thornton. His knowledge and enthusiasm are a wonderful asset, and we’re glad that he helped bring this important area of history to life and provided such a memorable experience. We’ll be sure to pass on your appreciation to him.

We appreciate your comments regarding the location of the Ibis hotel in Bethune Bruay. We understand that the surroundings and location of accommodation can have an impact on the overall experience, and your feedback has been noted and will be shared with the relevant teams and partners for review.

Thank you again for your continued support as a valued customer of Leger. We’re pleased that, despite this point, you found the tour to be an excellent experience.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Easy booking process with Laura

Easy booking process with Laura, very friendly and informative, nothing too much trouble

July 12, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you found the booking process easy and that Laura provided such friendly and informative support.

It’s wonderful to know that she was able to answer your questions and make the experience straightforward. We’ll be sure to pass on your kind comments to Laura.

Thank you again for choosing Leger, and we hope you have a fantastic holiday.

Leger Customer Service (MB)

Rated 5 out of 5 stars

I really enjoyed this holiday apart…

I really enjoyed this holiday apart from the last bit of the journey home, when we had to wait about an hour as a driver had to come to replace the one who did not turn up. Also the phone charger were I sat did not work so could not charge my phone while travelling, it did not have the blue light on neither.

July 10, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re pleased to hear that you really enjoyed your holiday overall.

We’re sorry to hear about the issues you experienced on the journey home, including the delay caused by waiting for a replacement driver and the faulty phone charging point at your seat. We understand how disappointing this would have been after an enjoyable trip, and we’ll ensure your comments are shared with the relevant teams for review.

Thank you again for your feedback, and we hope to welcome you on another Leger journey in the future.

Leger Customer Service (MB)

Rated 4 out of 5 stars

Pros and cons of trip

A great trip away with my partner. This is our fifth time with Legers, the other travellers with us were friendly and welcoming where you spend the evenings socialising, the tour guide was informative, overall a good experience.
The down side was the drivers/crew, there was no interaction, not a lot of offering drinks even when you have been out in the heat for a while, very disappointing, minimal support given

July 6, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We're delighted to hear that you and your partner enjoyed your holiday and that, as a fifth-time customer with Leger, you continue to choose to travel with us.

It's wonderful to hear that you enjoyed the company of your fellow travellers, the social atmosphere and the informative nature of the tour. We appreciate your kind comments and are pleased that you had an overall positive experience.

We're sorry to hear that the service provided by the drivers and crew did not meet your expectations. We understand how important friendly interaction, communication and support are in creating a welcoming holiday experience, particularly after excursions and during warmer weather. Your comments regarding refreshments, engagement and assistance have been noted and will be shared with the relevant teams for review.

Thank you again for your honest feedback and continued support. We appreciate you highlighting both the enjoyable aspects of your holiday and where we can look to improve.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Just returned from German fairy tales and Harz Mountains tour. Steve our driver managed our full party on his own for the week... he is a star. My husband had equipment to help with his disability and Steve was always helpful. When he left his coat on the inbound transit bus, the office responded rapidly and we retrieved it next day. Whenever I had a pre departure query I seemed to get through to the same gentleman on several occasions and he was so polite and helpful, it was a pleasure to speak with him. We are off to Poland for 14 days next week.......... can't wait!

July 4, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your German Fairy Tales and Harz Mountains tour was excellent from start to finish.

It’s fantastic to know that Steve provided such great support throughout the week and went above and beyond to look after your party. We’re especially pleased to hear that he was helpful with your husband’s disability equipment and that he assisted in making your journey as smooth as possible. We’ll be sure to pass on your kind words to Steve.

We’re also pleased to hear that our team was able to help quickly with retrieving your husband’s coat and that your pre-departure queries were handled with such care and professionalism.

Thank you again for choosing Leger. We hope you have a wonderful time on your upcoming Poland tour and look forward to welcoming you on many more journeys in the future.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Absolutely brilliant tour

Absolutely brilliant tour, very informative and interesting, delivered by an excellent and extremely knowledgeable guide. Well worth booking, and will definitely be booking another tour shortly.

July 6, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you had such an enjoyable experience on your tour.

It’s wonderful to know that you found the tour informative and interesting, and that the knowledge and expertise of your guide helped make it so memorable. We’ll be sure to pass on your kind comments.

Thank you again for choosing us, and we look forward to welcoming you on another tour soon.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Austrian Tyrol trip

Fantastic solo holiday with Leger on Luxuria coach for Little Trains of Spectacular Austrian Tyrol tour. First time with Leger. I was fully aware of necessary travel time required on coach; the information given by Leger, my common sense and research showed the evident distances involved. Very pleased with variety of excursions on the 12 day trip. The main hotel - Sonnschein, Niederau, Austria 🇦🇹 was excellent. Loved the outdoor swimming 🏊‍♀️ pool.
The icing on the cake was Lisa and Paul, the coach drivers and tour guides. They were outstanding. A very high standard throughout showing professionalism in a friendly, caring and thoughtful manner. Their knowledge and clear explanations were also exemplary. I now look forward to a Leger trip booking with Lisa and Paul in the future. Thank you 🤩 for great memories of a lovely holiday. 🤗🍀

June 29, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your first Leger holiday, the Little Trains of Spectacular Austrian Tyrol tour, was such a fantastic experience.

It’s great to know that you enjoyed the variety of excursions, the comfort of the Luxuria coach and your stay at the Sonnschein Hotel. We’re especially pleased that you loved the outdoor swimming pool and that the holiday created such special memories for you.

We’re thrilled to hear your kind comments about Lisa and Paul. Their professionalism, knowledge and caring approach help make our holidays so enjoyable, and we’ll be sure to pass on your appreciation to them.

Thank you again for choosing us for your first Leger holiday. We look forward to welcoming you on another journey soon and hope you enjoy many more memorable experiences with us.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Fantastic holiday

Fantastic holiday! Lisa and Paul were excellent, the organisation was seemless. Hotels were great, apart from the last night in Brussels which wasn’t of the same high standard. The scenery was beautiful and all the optional trips were well worth the cost.
I will definitely being going on holiday with Leger again

June 29, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a fantastic holiday with us.

It’s wonderful to know that Lisa and Paul helped make your experience so enjoyable, and that you appreciated their excellent service. We’re also pleased that you enjoyed the organisation, the beautiful scenery, the hotels and the optional excursions.

We appreciate your comments regarding the final night’s accommodation in Brussels and will share your feedback with the relevant teams for review.

Thank you again for choosing us, and we’re thrilled to hear that you’re looking forward to travelling with us again. We look forward to welcoming you on another journey soon.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Did the ultimate DDay tour couldn't…

Did the ultimate DDay tour couldn't fault anything big thanks to Ian Mason and drivers Simon and Rob great company really looked after us all breakfasts very basic apart from that everything was superb going again next year thanks to all concerned

July 12, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a superb experience on the Ultimate D-Day tour.

It’s wonderful to know that Ian Mason, Simon and Rob helped make your trip so enjoyable and looked after everyone so well throughout the journey. We’ll be sure to pass on your kind comments to them.

We appreciate your feedback regarding the breakfasts and will share your comments with the relevant teams for review.

Thank you again for choosing us, and we’re delighted to hear that you’ll be joining us again next year. We look forward to welcoming you on another memorable journey.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Well organised

Well organised. Drivers Tom and Paris were brilliant. They kept the coach beautifully clean. So hardworking.

June 28, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you found your holiday well organised.

It’s wonderful to know that Tom and Paris provided such excellent service and that their hard work helped make your journey enjoyable. We’ll be sure to pass on your kind comments to them.

Thank you again for choosing us, and we hope to welcome you on another journey soon.

Leger Customer Service (MB)

Rated 5 out of 5 stars

The telephone representative was a joy to speak with!

The telephone representative was very chatty and friendly. He I mmediately put us at ease and answered all our questions patiently, allowing us time to make decisions. He helped to explain the seating options available on the coach and was knowledgeable about the trip we were interested in. (Particularly ensuring that as ‘older’ travellers, we could cope with the many steps we would encounter on our chosen holiday).
He never rushed us through the ‘legal jargon’ or the terms of the offered travel insurance - which we also added to our booking.

July 10, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you received such friendly and helpful support when booking your holiday with us.

It’s wonderful to know that our telephone representative took the time to answer your questions patiently, explain the seating options and provide helpful information about your chosen trip. We’re especially pleased that you felt supported in considering the practical aspects of the holiday, including the walking and steps involved.

We’re also glad to hear that the booking process, including the travel insurance options, was explained clearly and that you felt comfortable taking the time needed to make your decisions.

Thank you again for choosing us, and we hope you have a fantastic holiday.

Leger Customer Service (MB)

Rated 5 out of 5 stars

The Harz mountains and Fairytale Germany Other than a minor hiccup when we…

Other than a minor hiccup when we weren’t picked up at our allotted time, but a phone call sorted out the issue within minutes, every part of our trip was most enjoyable. The driver Steve was courteous and helpful on every level, which considering he didn’t have a co-driver for the majority of the trip was way beyond what was expected. Steve deserved a medal and is definitely an asset to the company.
Booking was easy and the holiday to The Harz mountains was spectacular, the drivers knowledge of the area was outstanding.

July 4, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that, aside from the initial pick-up issue, you had such an enjoyable trip to the Harz Mountains.

We’re pleased that the matter was resolved quickly and that the rest of your journey ran smoothly. It’s wonderful to hear your kind comments about Steve. His courteous, helpful approach and knowledge of the area clearly helped make your holiday special, and we’ll be sure to pass on your appreciation to him.

We’re also delighted that you found the booking process easy and enjoyed the spectacular scenery and experiences the Harz Mountains had to offer.

Thank you again for choosing us, and we hope to welcome you on another journey soon.

Leger Customer Service (MB)

Rated 4 out of 5 stars

small print on some screens not clear…

small print on some screens not clear enough. eg. When asked for names of customers the note that "it must match passport" was in small print, necessitating a second round of input.

July 11, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We're sorry to hear that some of the information displayed during the booking process was not clear enough and that this resulted in you having to re-enter details.

We appreciate your comments regarding the visibility of important notes, such as passport name requirements. Clear guidance throughout the booking journey is important, and your feedback has been noted and will be shared with the relevant teams for review.

Thank you again for highlighting this area where we can improve the online booking experience.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Very helpful and helpful

Very helpful and helpful

July 11, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our service very helpful.

We appreciate your kind comments and will be pleased to share your feedback with the team.

Thank you again for choosing us, and we hope to welcome you on another journey soon.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Very polite man on the phone

Very polite man on the phone. Explained all I needed to know very clearly. Would use Leger again.

July 11, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you received such polite and helpful service over the phone.

It’s great to know that everything was explained clearly and that you felt well supported during your conversation with us. We’ll be sure to pass on your kind comments to the team member who assisted you.

Thank you again for choosing us, and we’re thrilled to hear that you would travel with us again. We look forward to welcoming you on another journey soon.

Leger Customer Service (MB)

Rated 5 out of 5 stars

Maastrict and Valkenburg

Matt and Mark made the entire experience great. Especially looking after all while having to wait for the Eurotunnel trains - three hours going and four and a half hours coming home. Plenty of time for the duty free! The hotel was good apart from breakfast on the first day which was horrendous due to a coach full of Germans departing and filling the breakfast room. the hotel could not cope. But each morning after that it was fine, a good selection of food available.

July 3, 2026
Unprompted review
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Reply from Leger Holidays

Thank you for taking the time to share your feedback. We’re delighted to hear that you had such an enjoyable experience and that Matt and Mark helped make your holiday so memorable.

It’s wonderful to know that they looked after everyone so well, especially during the lengthy Eurotunnel delays. Their support and care throughout the journey are greatly appreciated, and we’ll be sure to pass on your kind comments to them.

We appreciate your feedback regarding the hotel breakfast on the first morning. We’re pleased to hear that the situation improved afterwards and that you were able to enjoy a good selection of food for the remainder of your stay.

Thank you again for choosing us, and we hope to welcome you on another journey soon.

Leger Customer Service (MB)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look