Lelightgo Reviews 290

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting how the light kits enhance their LEGO sets, making them look stunning and bringing them to life. Many people found the user experience to be excellent, from easy ordering and quick shipping to the overall satisfaction with the final illuminated models. The customer service is frequently highlighted as responsive and helpful, with many consumers appreciating the support received for damaged items or faulty parts. However, some customers also noted that the instructions could be improved, with a few finding them difficult to follow or wishing for more detailed guidance, such as PDF versions for zooming or side-by-side installation steps. A small portion of people experienced issues with delicate wiring, making installation challenging, or encountered faulty components, though these were often resolved by customer support.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the light kits for... See more

Quality

Users describe positive interactions with quality. Customers are impressed with the effects and quality for... See more

Instructions

Customers had ambiguous experiences with instructions. Many reviewers found the instructions clear, easy to... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the light kit easy to install,... See more

Customer service

People report positive experiences with customer service. Many customers praise the excellent and responsive... See more

Based on these reviews

Rated 5 out of 5 stars

I had the chance to experience firsthand the great quality of Lelightgo lights for my Notre Dame cathedral, and honestly, the result exceeded my expectations – I absolutely loved it! At first, it migh... See more

Rated 5 out of 5 stars

Working with LeLightGo has been a pleasure. I received my first LeLightGo kit back in September 2025, for the Creator Expert (10220) "Volkswagen T1 Camper Van". Since then I've also lit up the (40573)... See more

Rated 5 out of 5 stars

The delivery was fast, and the light set was a very reasonable price compared to their competitors. The instructions were good, would of preferred a pdf document so i could zoom in, otherwise no... See more

Rated 5 out of 5 stars

I love Lelightgo's light kits, especially the ones with sound; the kits for the big Disney Castles (yep I have both of them, Lego addict here!) are incredible. Good customer service, I've had a cou... See more


Company details

  1. Game Store

Written by the company

Being Lego fans and after the building bricks build together, we watched them lose brightness in the darkness, thus they motivated our inspiration to make them shine so that we had LeLightGo led light.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

290 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Nice company

Nice company. They appreciate their customers. I was sent an email from 1 of the owners thanking me for my purchase. Would definitely purchase from again. Thanks

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

The tracking number never worked

The tracking number never worked.
Light kits came with no instructions. The instructions that I found on the website are very hard to follow. Kits from other are clearer and more detailed.
The quality of the lights are even with other light kits I have bought.

February 1, 2025
Unprompted review
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Reply from Lelightgo

Hi Robert, we are very sorry for the problem. Please send us an email on support@LeLightGo.com so we can assist you properly on this problem. We'll do our best to resolve your concern, and if you have any questions, don’t hesitate to contact us.

Rated 4 out of 5 stars

Good quality, easy manual, slow shipment

I've bought two light kits here. The Boutique Hotel and Jazz club. Both kits were complete and worked.
It was quite some work to install all the lights, but the manual on the website was very clear.
We did notice the two strings around the sign of the Jazz club wasn't the same color. One was more yellow and one far more white. We've contacted the company and they offered to send a new one, but we're still waiting for that to arrive...
We have installed the strings differently than the manual because when you put the string upside down it gave the right color.

Nice surprise, we got two extra streetlights and an hub at the order.
The shipment wasn't that fast, but they mention that also on the website.

January 7, 2025
Unprompted review
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Rated 2 out of 5 stars

No instructions and online instructions very vague

No instructions and the onion the website are extremely vague

February 7, 2025
Unprompted review
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Reply from Lelightgo

Hi Paul, Thank you for your order. Our instructions can be found in the "USER GUIDE" section on the website. Below is the link to the User guide, scroll down and look for the light kit model number. 

https://lelightgo.com/pages/user-guide-and-instructions-guide

If you need help with the light kit, please email us at support@LeLightGo.com and we will be happy to assist you.

Rated 5 out of 5 stars

I really enjoyed the outcome of the…

I really enjoyed the outcome of the light kit. They really brought my sets to life and I don’t want to turn them off. The picture instructions were nice but I wish they had a brief description on some of them. My one critique is that the remotes are connect to each other so it’s a little bit of a process to turn them off.

January 14, 2025
Unprompted review
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Rated 3 out of 5 stars

Great enlightening

The enlightening of my Lego set looks amazing! Though the installation was not easy, the result is great! And they have a very good customer service (fast shipping and always prepared to help).
Unfortunately some of the adhesive strips and lighting comes loose, even after a short time. So not good if you intend to move the set now and then ...

February 9, 2025
Unprompted review
Rated 4 out of 5 stars

Videos could use words....would be helpful

The product is great....only having a video to follow along with for the Tower Bridge Lego Kit made it more difficult. It also didn't come with as many lights as were in the video I watched.

We LOVE The classic RC Eiffel Tower lights...and the Red Phone Box is good too....

December 26, 2024
Unprompted review
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Rated 5 out of 5 stars

Home Alone lighting kit

Ordered the lighting kit with RC and sound for the Home Alone Lego set. The instructions were good to follow and the set was easy to install (keep in mind that the lights are tiny :)). All in all it made a lit of fun seeing each new floor light up. Definitively not my last set from LeLightGo!

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

Communication was great with the…

Communication was great with the seller. The product was exactly as described and really lit up.The promotions and the price was as advertised, and everything fit together perfectly.

December 23, 2024
Unprompted review
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Rated 3 out of 5 stars

Confusing and Unclear: A Review of the Titanic LEGO Lighting Installation Manual

The manual for installing the lights on the Titanic is confusing. It begins with the final section of the build, following the instructions from the Titanic Lego manual. Additionally, some photos are not entirely clear, and there are steps that transition from one to another without clearly explaining how to proceed. It might be a good idea to review the lighting installation manual.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Elevate Your Display Today !!

What can I say about the LeLightGo kits other than WOW.

They truly elevate your lego set to a level you never knew existed.
The installation process could be tricky but they provide a step by step photo guide which runs through the process and makes it as painless as possible.

Once installed the effect they have on the kit is mind blowing.

With kits for tonnes of lego sets I will absolutely be returning for another

Highly recommended ... go check them out now !!

January 8, 2025
Unprompted review

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