Lentiamo.fr Reviews 

2,934
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

HI, My wife has used them for years for contact lenses. I needed a spare pair of glasses and thought why not give them a go. I provided my prescription, they came back with a nifty pupil measurin... See more

Rated 5 out of 5 stars

I wasn't sure before I place my order, but it was quickly and correct delivered and the products were very good protected wrapped. I surely will not hesitate to place my next order.

Rated 5 out of 5 stars

Killian is absolutely fantastic!! So incredibly helpful and friendly and efficient and responsive! He is a great asset to your company!

Rated 5 out of 5 stars

I bought a pair of Rayban glasses as well as contact lenses and haven't had any problem so far. The quality is great also. If you have any doubts, go for it!

Company details

  1. Contact Lenses Supplier
  2. also in
  3. Sunglasses Store

Written by the company

Lentiamo est le premier opticien en ligne en matière de lunettes de grande qualité, de prix avantageux et de simplicité d'achat. Porté par une équipe dynamique d'optométristes, de conseillers clientèle et de passionnés de lunettes. Lentiamo propose des montures modernes et des verres de haute technologie, des lunettes de soleil de marque et des lentilles de contact de qualité. Les porteurs de lentilles de contact peuvent choisir parmi un large éventail de solutions, de soins oculaires et de marques de lentilles de contact telles qu'Acuvue, Biofinity, Lenjoy et DAILIES, produites par des fabricants renommés tels qu'Alcon, Bausch & Lomb, CooperVision et Johnson & Johnson. Vous pouvez choisir entre plusieurs montures pour femmes, pour hommes et unisexes, en précisant les paramètres souhaités et en sélectionnant le revêtement que vous préférez, le tout en quatre étapes faciles. Chez Lentiamo, nous proposons d'excellents filtres anti lumière bleue, des revêtements anti-reflets et une protection hydrophobe. Tous les verres des lunettes de vue sont montés en interne par des optométristes professionnels et les lunettes sont livrées gratuitement à votre domicile. En tant que boutique en ligne, nous sommes en mesure de vous proposer des prix jusqu'à 50% inférieurs à ceux des opticiens habituels. De plus, toutes nos lunettes de vue, nos lunettes anti lumière bleue et nos lunettes de soleil sont expédiées directement au domicile de nos clients avec la livraison gratuite. Pour toutes les questions et les demandes, les clients de Lentiamo sont épaulés par une grande équipe d'experts sympathiques qui s'efforcent de fournir une expérience client facile et claire. N'hésitez pas à parcourir notre boutique en ligne et n'hésitez pas à contacter nos professionnels au 08 05 32 10 21 ou à info@lentiamo.fr.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

All reviews

(2,934)

8 reviews in the last 12 months

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Rated 1 out of 5 stars
Lentiamo.fr logo

Reply from Lentiamo.fr

Hello,
Your parcel is marked as delivered, with the specific information "Il a été remis à votre voisin ou à votre gardien." it means that it has been delivered to your neighbours or your housekeeper.
After asking them, please would you consider changing your rating because there is no mistake on our side? Thank you very much.
Your parcel has been delivered on time, 4 working days after you ordered.
Don't hesitate to contact our customer service if needed, we can also communicated in English. It will be a pleasure to help you if necessary.
I wish you a nice day.

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Rated 1 out of 5 stars

The delivery times are totally wrong

The delivery times are totally wrong, it's been over 5 working days since my order and it hasn't even left the warehouse. Extremely unhappy.

June 3, 2021
Lentiamo.fr logo

Reply from Lentiamo.fr

Hello,
Thank you for your message.
In this case you don't hesitate to contact our customer service directly, we will solve the situation in the better way. By telephone on 08 05 32 10 21 or by e-mail at info@lentiamo.fr. We can also communicate in English if necessary.
The announced delivery times are respected, but it is possible that the delivery of your package has encountered a problem, and we are sorry about it. We always do our best to find the best solution to satisfy our customers.
We will contact the delivery service and keep you informed of the status of your order.
I wish you a very nice day.

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Rated 5 out of 5 stars

Very happy with my contact lenses

Very happy with my contact lenses. For my dark eyes and for a natural effect I chose the bi hazel and be honey. They arrived very fast and without a problems. Only a week since I ordered them

December 9, 2020
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Rated 5 out of 5 stars

Friendly and helpful, quick delivery

I bought contact lenses in France, but the conversation was conducted in English by their french sales consultant Axelle B.
The service was friendly and very helpful, Axelle asked plenty of questions and suggested suitable products. The order was completed during the telephone conversation and I was sent an email with payment details. I paid via secure online payment and the contact lenses arrived the next day.

Excellent service, thank you Axelle

January 4, 2020
Unprompted review
Rated 5 out of 5 stars

Very fast delivery and excellent customer service saved my vacation!

While on holiday I realized I forgot my daily contacts. I ordered contacts to be delivered to my AirBNB. Unfortunately UPS held my order because I did not list the name of the owner of the AirBNB. Johanna quickly answered UPS's questions and the order was received at my AirBNB in 2 days after the original order. Her excellent customer service saved my trip!

December 26, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I have used Lentiamo for many years and they are always very quick to deliver with clear communication (tracking etc.). Can’t recommend highly enough.

May 16, 2018
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service - selected standard post option this time to save money and they still arrived promptly. Have used several times without an issue.

April 11, 2018
Unprompted review

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