Lentiamo.fr Reviews 

2,934
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

HI, My wife has used them for years for contact lenses. I needed a spare pair of glasses and thought why not give them a go. I provided my prescription, they came back with a nifty pupil measurin... See more

Rated 5 out of 5 stars

I wasn't sure before I place my order, but it was quickly and correct delivered and the products were very good protected wrapped. I surely will not hesitate to place my next order.

Rated 5 out of 5 stars

Killian is absolutely fantastic!! So incredibly helpful and friendly and efficient and responsive! He is a great asset to your company!

Rated 5 out of 5 stars

I bought a pair of Rayban glasses as well as contact lenses and haven't had any problem so far. The quality is great also. If you have any doubts, go for it!

Company details

  1. Contact Lenses Supplier
  2. also in
  3. Sunglasses Store

Written by the company

Lentiamo est le premier opticien en ligne en matière de lunettes de grande qualité, de prix avantageux et de simplicité d'achat. Porté par une équipe dynamique d'optométristes, de conseillers clientèle et de passionnés de lunettes. Lentiamo propose des montures modernes et des verres de haute technologie, des lunettes de soleil de marque et des lentilles de contact de qualité. Les porteurs de lentilles de contact peuvent choisir parmi un large éventail de solutions, de soins oculaires et de marques de lentilles de contact telles qu'Acuvue, Biofinity, Lenjoy et DAILIES, produites par des fabricants renommés tels qu'Alcon, Bausch & Lomb, CooperVision et Johnson & Johnson. Vous pouvez choisir entre plusieurs montures pour femmes, pour hommes et unisexes, en précisant les paramètres souhaités et en sélectionnant le revêtement que vous préférez, le tout en quatre étapes faciles. Chez Lentiamo, nous proposons d'excellents filtres anti lumière bleue, des revêtements anti-reflets et une protection hydrophobe. Tous les verres des lunettes de vue sont montés en interne par des optométristes professionnels et les lunettes sont livrées gratuitement à votre domicile. En tant que boutique en ligne, nous sommes en mesure de vous proposer des prix jusqu'à 50% inférieurs à ceux des opticiens habituels. De plus, toutes nos lunettes de vue, nos lunettes anti lumière bleue et nos lunettes de soleil sont expédiées directement au domicile de nos clients avec la livraison gratuite. Pour toutes les questions et les demandes, les clients de Lentiamo sont épaulés par une grande équipe d'experts sympathiques qui s'efforcent de fournir une expérience client facile et claire. N'hésitez pas à parcourir notre boutique en ligne et n'hésitez pas à contacter nos professionnels au 08 05 32 10 21 ou à info@lentiamo.fr.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.5

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(2,934)

8 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor delivery quality

The shipment apparently got damaged, most of the packaging (boxes) of the lenses were severely damaged through water or something like that, and were still partially wet. Some of them were "repaired" with UPS tape. Overall not pleasant to receive eye care products in such a poor state.

June 20, 2016
Unprompted review
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Reply from Lentiamo.fr

Dear Mr Martijnse,
Please accept my apologies for the incident with the delivery company.
Your parcel was damaged during transportation and we have already alerted UPS about it. In such cases, if you see that you parcel is damaged, please don't accept it and return it immediately to the deliverer, so we can send you the new lenses. We would replace the whole package, of course.
Despite our efforts to ensure safe delivery, this kind of situation may happen and it is out of our hands. But we can repair it and we would happily do so, in your case as well. Additionally, we will be happy to compensate you for the inconvenience of dealing with this incident.
We would still like to suggest to you to proceed with this claim. Would it be possible to send us a photo of your damaged parcel? Are the lenses still usable? If they are, have you started using them?

If there was anything else that you might have not written but you would like to tell me, please feel free to provide me with more details.
I am looking forward to your reply. Happy to remain at your service.
Ivana

Rated 5 out of 5 stars

Excellent service

Customer service is very helpful and the delivery was super fast even with the delay. Value is also very good. I would definitely reorder and I would recommend to other people.

June 9, 2016
Unprompted review
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Rated 1 out of 5 stars

VERY POOR

Hi,

I have still NOT RECEIVED my order. I was supposed to get by today latest. The initial address was apparently a problem and I have given them my office address THREE times and still nothing.
It is contact lenses and I have repeatedly mentioned that it is urgent. Yet I have not received anything. If I dont get it tomorrow, I want a REFUND

April 7, 2015
Unprompted review
Lentiamo.fr logo

Reply from Lentiamo.fr

Hi,
We apologise for this problem but it was an holiday week-end. We already talk by phone and I inform you that you will receive your order on tuesday.
Your package is on the road currently and you will receive it on the afternoon at your office.
Thank you for your order.Please feel free to contact us at any time for detailed information on specific products or help with any problems that may arise.
have a nice day

Lentiamo.fr customer service

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