Leonidas Kensington Reviews

478

•

4.7

Chocolate Shop

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious taste and exceptional quality of the chocolates, noting that the wide variety of choices makes finding the perfect treat effortless. People also love the incredibly fast delivery service and secure, beautiful packaging, ensuring that orders always arrive promptly and in pristine condition for special occasions. Though some customers experienced minor delivery communication hiccups, crushed outer boxes, or slight shipping issues, the vast majority remained completely satisfied. Consumers repeatedly state how easy the online ordering process is, making it simple to arrange gifts for loved ones near and far without any hassle.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the exceptional quality and wide... See more

Quality

Consumers find quality to be exceptional, consistently praising the delicious taste and superb presentation... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping times and prompt... See more

Order

Reviewers highlight positive aspects of order consistency, noting that quality remains the same across... See more

Service

Users describe positive interactions with service, highlighting friendly staff and helpful recommendations.... See more

Reviews shaping this summary

Bought some chocolate from italy asking them to deliver to my daughter on a specific day/hour. I also asked them to kindly add a greeting card. they fully managed my asks with perfect accuracy!!! And... See more

Company replied

The best chocolates ever. First discovered in Brussels! Introduced to my family. The manon cafe ones are my fave (they are the white ones). Then i used to buy them in Harrods and Selfridges. Now you... See more

Company replied

Excellent customer service. Order delivered promptly (and I’m told the biscuits are delicious). And you answered my query about whether or not I had put the gift message in the correct place for it... See more

Company replied

These chocolates are Christmas presents, and have not yet been tasted. The outer box was crushed in transit, but the actual boxes of chocolates inside were undamaged. A box of Leonidas chocolates... See more

Company details

Written by the company

Leonidas "The Prefered Belgian Chocolate" Boutique Belgian chocolatier

Contact info

Leonidas Unit 5A Kensington Arcade, W8 5SF, London, United Kingdom
02079383159
orders@leonidasgifts.com
leonidas-kensington.com

4.7

Excellent

478 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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All reviews

(478)

50 reviews in the last 12 months

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Oct 25, 2023

All round great service

Chocolate’s great delivery great customer service great always impressive

October 18, 2023

Oct 23, 2023

We use to buy from another Leonidas…

We use to buy from another Leonidas supplier in London they seem to have gone! We switched to Leonidas Kensington and so glad we did! They arrived within two days and fresh good quality Leonidas chocolates as they should be will definitely buy from here again..........

October 13, 2023

Oct 21, 2023

Perfect!

Had a box of chocolates delivered - perfect condition in a beautifully presented box! A1!
Have been into the store many times and the staff are fantastic and brilliant with my little girl.
Completely recommend!

October 1, 2023

Oct 10, 2023

Great service received and lovely chocs

October 2, 2023

Oct 9, 2023

Excellent service quality though out

October 2, 2023

Oct 8, 2023

Gorgeous chocolates

Easy to place order
Came on time
Lovely Chocolates

September 29, 2023

Oct 6, 2023

Delicious chocolates delivered free…

Delicious chocolates delivered free very quickly. Many thanks.

September 28, 2023

Oct 1, 2023

Completely satisfied

Completely satisfied, does what is says on the tin.

September 12, 2023

Sep 20, 2023

Not as good as I remember

I worked at Harrods when this brand launched in the UK, they were amazing then,
not so much now.

September 13, 2023

Sep 12, 2023

Delicious chocolates send quickly!

Delicious chocolates that we first tried in Belgium and we are very pleased that we can get these delivered so quickly (just two days) from Leonidas Kensington. This is my second order, both well received gifts. I will certainly be ordering again! Thank you!

September 3, 2023

Sep 8, 2023

I am impressed with the prompt service…

I am impressed with the prompt service and delicious chocolates .

August 30, 2023

Sep 6, 2023

Beautiful and delicious

Easy to order. Extremely fast delivery and beautiful presentation. Delicious chocolates!!

August 17, 2023

Sep 5, 2023

Excellent

Excellent. V quick and efficient service. Would definitely recommend.

August 16, 2023

Sep 2, 2023

Super

Super, wonderful, great!

August 25, 2023

Aug 30, 2023

A Gluten Free chocolate collection made my wife’s birthday!

Great to be able to buy a box of Gluten Free chocolates of excellent quality!
A smaller ID chart for the GF selection would be appreciated as the large chart supplied takes a lot of studying.
Quick delivery and sensibly packed!

August 21, 2023

Aug 26, 2023

Very prompt service

Very prompt service. Beautiful product for a special occasion.

August 17, 2023

Aug 24, 2023

Great service

Great service. The package arrived next day and the chocolate is excellent as I expected :)

August 16, 2023

Aug 21, 2023

very swift delivery in perfect condition

August 13, 2023

Aug 19, 2023

Utterly indulgent and so tasty

Utterly indulgent and so tasty. The chocolate melts on your palette and the alcohol soothes your mouth. Well thought flavours.

July 30, 2023

Aug 14, 2023

Great service

East to order, very prompt delivery, good communication throughout.

August 6, 2023

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