LetsUnlockiPhone Services 

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Rated 5 out of 5 stars

Didn't believe at first this company would be able to help me because I'd tried to get my newly bought iPhone unlocked several times but in vain. However, they did unlock it, quite quickly (4 days). W... See more

Rated 5 out of 5 stars

My friend recommended me this shop. I have no regrets. They fixed what's needed to get fixed and I'm a happy customer. Will totally go back!

Rated 5 out of 5 stars

However there is one thing. Why I can't use my unlocked from Verizon iPhone in the USA. it is very bad news. I read about it before purcahsing this unlock. And i know that there are no services that c... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Internet Service Provider

Information provided by various external sources

We provide official and legal unlock for iPhone locked to many international service providers. We can guarantee that your IMEI number will be added to iTunes database as "Unlocked"


Contact info

All reviews

(414)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Really Bad

I have made my order in 16 of July, it's August 17 so 2 months have passed and nothing... not even got my money back, just one word: BAD

August 17, 2015
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Rated 1 out of 5 stars

Disgusting

I have been told 5 days. It's already over and still no response. I tried to email their support team and still no reply. These people are not trustworthy.

July 21, 2015
Unprompted review
Rated 2 out of 5 stars

28 days and counting!

Looking at the site it looked pretty trust worthy, the prices where also decent. Though this site has very mixed reviews i wanted to see if my iphone 5s on o2 uk could actually be unlocked for this price within the 7-10 buisness days.

After waiting 10 buisness days i check on my order to see if it has been unlocked and says its being processed. I come back to it to following week to see the same message. I had also checked my email messages and junk. I contact them asking "i've waited 3 weeks for my order and its still processing!!! was it even successfully unlocked or just ignored?! please can you tell me what is actually happened to my order".

To my surprise they contacted me within 10 minutes and said its "unlocking process." which i have known for 4 weeks. So it led me to this review because it really wasn't that helpful. Please can your support team actually tell me what has happened to my order apart from "unlocking process." and if it didn't work tell me and give me a refund please!!!

maybe if i lived in the US i would have a better experience but this company does advertise pretty much world wide so they really need to step up their game!

May 28, 2015
Unprompted review
Rated 2 out of 5 stars

On the email it says 1-9 business days!

I have been waiting patiently and it is almost more than a month now since I order from this site! It keeps saying process, and on the email it says 1-9 business days! Am I being scammed or they are having problems ! And if this is scam I want a refund please!

May 27, 2015
Unprompted review
Rated 1 out of 5 stars

Scammers...

Hi everybody.
I want to tell my situation. My iphone locked to France Orange and blacklisted. I know because i am using it right now on France Orange. I paid 39$ for France Orange Blacklisted/Not found service on 27 March 2015. And today they have written as "NOT FOUND". I think nobody should pay for any services on this website.

April 20, 2015
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Rated 5 out of 5 stars

Superfast unlock time!

At first I was a little hesitant to use this website but my experience turned out to be Great! I used Paypal to pay for their unlocking service to be on the safe side.
I received my unlock in just 3 days! Just as the website claimed! After I restored my iPhone using iTunes it was saying that my iPhone is Unlocked and now I can use it with any carrier! Great service guys! Thumbs up to you!

April 4, 2015
Unprompted review
Rated 1 out of 5 stars

Waiting since December 2014!!

I'm still waiting since December 2014 for an iCloud activation service and it seems they are attempting to deny or cheat customers' review of their experience about the service they advertise. It was supposed to be completed within a month per their advertisements but still their are giving excuses after excuse to deceive more people. I'm just asking now for my $135, I don't want any of their services.
Any one can check my order number DU_24F03AFE6CE9DD9D54BD and judge how long is too long.

March 30, 2015
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Rated 2 out of 5 stars

Does It Work!

I have been waiting patiently and it is almost a month now since I order from this site! It keeps saying process, and on the email it says 1-7 business days! Am I being scammed or they are having problems and people I know have iPhone 6 and they were relying on me to see if this site is official, so that they can unlock their phone! And if this is scam I want a refund please!

February 20, 2015
Unprompted review
Rated 5 out of 5 stars

Unlocked my Verizon iPhone and everything was great.

However there is one thing. Why I can't use my unlocked from Verizon iPhone in the USA. it is very bad news. I read about it before purcahsing this unlock. And i know that there are no services that can unlock Verizon iPhone for US usage. It's verizon's policy only. I understand that it doesn't depend on you and I hope you will find the solution. By the way, thank you for unlocking my iPhone, niow I can use it in India.

February 16, 2015
Unprompted review
Rated 5 out of 5 stars

These guys rock!!!

I was a little weary at first because I have never heard of this company but they kept to their word :D. I had my iPhone 6 unlocked in four days which was within their timeframe of 1-5 business days and I followed their directions in the email to unlock the iPhone. To those that are doing this for the first time I say be patient, relax, and follow every step. Don’t rush it just because you want it done now, also BACK UP YOUR INFO, BACK UP YOUR INFO, BACK UP YOUR INFO!!!!!!!!!! Its no ones fault but yours if you restore your phone and don’t back up your stuff to the Cloud or iTunes on your computer. I work for a cell phone carrier and I see this literally everyday!
Thank you LetsunlockiPhone, I will be coming back to unlock my other phones.

January 28, 2015
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Rated 1 out of 5 stars

3 months on waiting for icloud unlock and nothing

everytime i ask them for refund they say please wait 2 more weeks,
now they do not reply at all.
THEY WASTED MY TIME (AND STOLE ME 135$)
Edit#1 Jan 4:
19 hours after this review they sent me my payement back. I keep my rating since they only react after bad reviews.
Edit#2 Jan 27: Regarding your Reply:
Now you add a LIE to defend yourself?
I cannot provide an external link of screenchots because it is not permitted by Trustpilot, but i submitted documentary evidence of the lie as PDF attachment to Trustpilot Support.
My review was posted on Jan 3, and the refund was sent Jan 4, 2015, 07:46 PST.
If anyone wants to see the evidence search my profile on facebook and contact me, i will send you scrrenshots.
Hey #TrustPilot why there is no way to put 0 star rating?
And Dear "Lets NOT Unlock iPhone" Support Team! please stop leaving fake reviews, this is so annoying...

January 3, 2015
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Dear Customer, Your behavior is unacceptable when You are trying to give false information. The refund was issued long ago to your Paypal account so please check it and try to be more attentive next time.

Best regards,
LetsUnlockiPhone support team

Rated 2 out of 5 stars

You results from 1 to 7 Days

My order has bee accepted on Oct.30th,and a day after status read "in process".Well,we're in Novembe now,18th to be exact,and my order is still(wait for it) "in process"! Why? I had sent 5 emails to find an answer to this question,but got no response from you.What's more,your so called "chat" is always off-line.Please,dont't bother giving me that "I don't see you on my system"line,cause it doesn't work for me.Can you unlock my iPhone 5,or not? If the answer is no,then return the money,so I can give my business to the company that ca,and will do the job.It'll cost me $20 over your price,but results will be mailed to me in 48 hours!

November 18, 2014
Unprompted review
Rated 1 out of 5 stars

They took my money and are not responding anymore

11/22: Exactly 2 months later, my phone was still not unlocked but a refund was issued with no explanation. Just realized I can just find a friend who uses AT&T and ask them to use their account to unlock my iPhone for free on AT&T's website.
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11/13: still nothing
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11/10: Got my email response. They say AT&T servers are down but they'll try to prioritize it. We'll see what happens.
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11/9: Finally got a reply after posting this bad review, albeit a nasty response accusing me of being a fake. Just sent an email to follow up. Hopefully this will be resolved soon.
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11/8:I've been patiently waiting for 35+ business days but my order status for the $19 USA ATT Out Of Contract Unlock still shows "In Process". Haven't gotten an update or a response when I inquired about status after the 30th business day. Not happy with this transaction. Hoping this review will let me get my money back if they can't unlock it soon.

November 9, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Dear User, please don't not leave fake review here as there is no info from you that you are ours confirmed purchaser. If you are, please contact us here: support@letsunlockiphone5.info providing your Order ID number and all your queries will be solved immediately.

Kind regards

LetsUnlockiPhone5 Team

Rated 5 out of 5 stars

Perfect Service for unlock iPhone 4 with Tele2 (Sweden)

I have an iPhone4 locked by Tele2 (Sweden), just use the service for the first time. I take 2 weeks, and finally my iPhone was unlocked, perfect. Moreover everytime I contact with the service, they all answer me with appropriated reply, I am highly appreciated it.

Best unlocked iPhone service for you.

November 6, 2014
Unprompted review
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Rated 1 out of 5 stars

Terrible! Waited 1 month and and when I said I will file a dispute, they give me a NOT FOUND email the same day!!

DO NOT under any circumstance get your phone unlocked through this website. All they want is your money and then no sign of getting your unlocked email after that. I gave my order in on Aug 30, it has been a month and a half. When I email them they give me a generic response like, "at&t servers are down." Oh, so they're still down 2 weeks after I email you?

I have had enough, so I emailed them again saying I will file a dispute with Paypal if I don't get my refund. They replied back to me saying,
"Dear Consumer,
we are expecting results this week. If any disput or other will be opened on Paypal your IMEI will be blacklisted immediately and permanetly which will prevent your device from using it with any SIM card.

Have a nice day"

They threatened me from disputing by saying they will blacklist my phone! They thought I was stupid to think they have the power to blacklist MY PHONE.
I disputed anyway because I only had one day left to file a claim (you have 45 days to report a claim through PayPal) , and the same day I get a NOT FOUND email and my money back.

I am glad I got my money back from them while other people are still waiting.
Edit #1:
2/24/14
Getting a reply to my review from this company after 4 months, shows how attentive they are to their customers.
And actually it wasn't blacklisted, I got my phone unlocked by another company and it works fine, please do not put false accusations against your customers, there were no fraud actions on my part, only yours.

October 15, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Dear Customer, the IMEI was successfully blacklisted and you would not be able to use any SIM card worldwide. It is permanent. We had to blacklist your IMEI because of the fraud actions from your side.

Rated 1 out of 5 stars

4 months waiting to get my phone unlocked and nothing !!!

I made the order to unlock an AT&T iphone 5 on 06/06/2014 and the order still in process (10/05/2014). I realized that I'm not getting my money back, because it is too late to fill a dispute on paypal. I sent an email but they are just automatic responses. Be aware !

October 5, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Sorry, but I don't see you to be our customer. Please stop to leave fake reviews here. We don't have such order id you sent here. You are not the confirmed purchaser. Please contact us and send your order ID or forward PayPal receipt to check you unlocking request.

Rated 1 out of 5 stars

The worst place for unlocking an AT&T iphone

More than one month, and they can't unlock it.
They sent me a "Apple database report" saying it's unlock.
But it's not.

September 28, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

It is pitty that you are not able to finish unlock yourself. We are not able to visit you and follow easy instructions. Maybe ask somebody for help as we provided you with all needed instructions and support.

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