LetsUnlockiPhone Services 

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Rated 5 out of 5 stars

Didn't believe at first this company would be able to help me because I'd tried to get my newly bought iPhone unlocked several times but in vain. However, they did unlock it, quite quickly (4 days). W... See more

Rated 5 out of 5 stars

My friend recommended me this shop. I have no regrets. They fixed what's needed to get fixed and I'm a happy customer. Will totally go back!

Rated 5 out of 5 stars

However there is one thing. Why I can't use my unlocked from Verizon iPhone in the USA. it is very bad news. I read about it before purcahsing this unlock. And i know that there are no services that c... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Internet Service Provider

Information provided by various external sources

We provide official and legal unlock for iPhone locked to many international service providers. We can guarantee that your IMEI number will be added to iTunes database as "Unlocked"


Contact info

All reviews

(414)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

There must be something wrong with your unlocking process!!!

There must be something wrong with your unlocking process!!!
I have tried everything! I have gone through all the instructions mentioned but STILL getting "SIM NOT VALID" in iTunes... I HONESTLY HONESTLY could not use my iphone... I could not even activate it as it asks for a valid sim. IF IT'S UNLOCKED IT SHOULD NOT BE ASKING FOR A VALID SIM! This is a total waste of time... Please issue a refund. Very very dissapointed.
013410006727164

September 17, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Sorry, but I don't see you to be our customer. Please stop to leave fake reviews here. We don't have such order id you sent here. You are not the confirmed purchaser. Please contact us and send your order ID or forward PayPal receipt to check you unlocking request.

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Rated 5 out of 5 stars

Unlocked Softbank iPhone 4S as advertised in 4 days

I placed my order to unlock my iPhone 4S which was locked to the Softbank network in Japan. 4 days later I received my unlock notification. Inserted my new SIM card, connected to iTunes, updated my APN settings and my phone is now useable on another network. Many thanks to the team at letsunlockiphone5.com for delivering as promised.

August 25, 2014
Unprompted review
Rated 1 out of 5 stars

Very long wait time

I have been waiting and waiting for a very long time now and still, my phone is not unlocked. I just received a generic E-Mail:

Dear Consumer,
your iPhone unlock request was delivered for unlock according to our delivery time and was accepted. Now it is in the unlocking process.
IMEI: 013190003096330
Order ID: DU_B4DB5FF62F2938C1940A
You will receive email after it will be completed.

Have a nice day!
Show message history


I responded with:

Is there a realistic time frame I should be waiting for? It's been 22 business days now. Your website was vague as to how long it takes. It says 1-14 business days but then says it can take up to 30. So I am just curious to how long it actually takes.
Is there a certain process? Are you limited to how many phones are unlocked everyday?
..thank you.

I still have not received a reply from the company and I am getting worried that this is just a scam. I am hoping I will receive the unlock within a day or two since I am now at the 27th business day since ordering and they even put a warning on their website telling customers that the delay can be up to 30 business days "Because of new AT&T unlock policy this service might be delayed up to 30 business days."

If the unlock comes within a few days, I will be happy that it came. If not, I will know this is a scam and its just another frustration.

August 11, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Dear Consumer, I'm really sorry for your msiunderstanding of our delivery time. Your order was accepted and delivered for the unlock according to the delivery time of the service you purchased. Unfortunately unlock failed and we fully refunded you. Please check you funds or contact PayPal.

Kind regards,

LetsUnlockiPhone support team

Rated 5 out of 5 stars

Perfect and Fast!

Ordered an Iphone 4s unlock and received it the same day, just 5 hours later. Works like a charm! Perfect!

July 30, 2014
Unprompted review
Rated 1 out of 5 stars

A month loss for nothing, bad service

I've placed my order about a month ago, and the status of my order is always "pending". I've write to company, but i've received only "automatic answer" emails that told me to wait for undefinited time. They sell a service that they can't do and they don't take any responsability about. When i write my dissapoint to trustpilot after a month they partially refund me. Bad communication and bad service!

July 17, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Dear Consumer, I'm really sorry for your msiunderstanding of our delivery time. Your order was accepted and delivered for the unlock according to the delivery time of the service you purchased. Unfortunately unlock failed and we fully refunded you. Please check you funds or contact PayPal.

Kind regards,

LetsUnlockiPhone support team

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Rated 1 out of 5 stars

Coudn't be WORSE

I ordered an unlock service on on Jan 20, 2014 and waited for more than 1.5 months just to get "NOT FOUND CODE" response from the company. And they said I'll get my full refund soon on March 6, 2014, but I'm still waiting for my refund (taking more than 3 months just to process a simple refund is NONSENSE, I believe). Additionally, their email responses to my numerous email inquiries are slow and same (e.g., "you'll receive refund as soon as possible", "We'll check it again", "we are doing our best to refund you ASAP", etc) I would never use or recommend this company. Worst service ever experienced!!

June 17, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Sorry, but I don't see you to be our customer. Please stop to leave fake reviews here. We don't have such order id you sent here. You are not the confirmed purchaser. Please contact us and send your order ID or forward PayPal receipt to check you unlocking request.

Rated 5 out of 5 stars

What a good site!

I've been looking for a reliable service to unlock my iphone, and this website is outstanding! My 2 iphones were unlocked less than 2 weeks! Thank you!

May 14, 2014
Unprompted review
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Rated 1 out of 5 stars

Totally Frustrated!

I ordered for my phone unlock on Aprill 10th. The time line for unlcok in their website says 1-21 business days. Today May 14th 2014, it has been more than one months, I still not get my phone unlocked and nothing to receive when it will get unlocked or get my refund. I send them couple messages to know what's going on, they answered me very funny--they told me my phone was delived to unlock even before 21 busniess days, then should I get it unlocked in 21 business days instead of waiting for more a months!!!!? IF you can't get the phone unlocked in time, dont make any excuses to cheat your customer!
I will give them 2 more days, if they still cant get it unlocked, i will tell them to cancel the order and refund me in 10days otherwise i am gonna dispute the charge.
It seems they are playing some game if they cant unlock your iphone. STOP MAKING EXCUSES of you cant control the delaying of unlock service, if you cant unlock the phone in time, refund your customers. There is not couple days delay, it is put your customers on forever waiting!!!Sorry, I was very patient and trusted them, but they are not worth it.

May 14, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Dear Consumer,
we did deliver your unlocking request according to our delivery time. We are really sorry if delay but the unlocking process and actual delivery depends on many factors, and it is not under our control. Exact date cannot be confirmed. As you could see from our Terms and Services you signed before placing an order:

6.2 Delivery time means the period we have to send the unlocking requests for the unlock. It is not unlock results delivery time. It is unlock request delivery to the carrier for the unlocking.

6.3 Delivery times may vary as they are estimates and subject to change based on response times from the relative networks. However, we will do our best to notify you immediately of any significant variation in your estimated unlock time frame.

We are not able to influence the unlocking results and delivery. And, unfortunately, we are not responsible for any delays. That's why it is mentioned in our Terms. We kindly asking every user to carefully read and sign it before placing an order.

Once again we would like to apologize for the delay of your order and any inconveniences this must have caused you.

Rated 1 out of 5 stars

very long and badly

very long and badly
I waited for more than 14 working days and received a reply... - Sorry, your IMEI is Not Found.
but they fully refund me.
order id is 5464.

April 16, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Sorry, IMEI came as Not Found that's why we fully refunded you according to the Refund Policy.

Rated 1 out of 5 stars

very long and badly

I waited for more than two weeks and received a reply... - Sorry, your IMEI is Not Found.

[external reference]

April 15, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Sorry, IMEI came as Not Found that's why we fully refunded you according to the Refund Policy.

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Rated 5 out of 5 stars

Best service at an amazing price...It is unbelievable

I just got an iphone 4s unlocked form them and to be honest was skeptical about this site. was searching a lot of different and then decided to give it a shot. And I am glad I did that. They performed amazingly well delivering the unlock within a day against the stipulated time of 1-15 business day.
I am so relieved by their service and can finally use my iphone on any sim I want.

Thank you LetsUnlockIphone5.com
those who think that this could be the website's own review please feel free to contact me on jayantnainawat@gmail.com
They are real good in what they do and very reasonable in their prices.

April 11, 2014
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE.

This is my first experience for unlocking my iphone4 which is running on greavy sim.
but thanks for the your service.keep it up.
Note:-Improve on chat service it s always in offline.
It's really great service.
Thanks again
Best regards

March 12, 2014
Unprompted review
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Rated 5 out of 5 stars

Life Saver

Thanks for unlocking my wife's iPhone on time as she had to travel abroad in emergency family mater

February 21, 2014
Unprompted review
Rated 1 out of 5 stars

Worst Service!

Hello, I ordered for unlock on the 7th of Feb. On the 11th, i recieved an email that IMEI was Not Found for Service: 231 AT&T iPhone 4 OUT OF CONTRACT SLOW & was told i'ld get my refund ASAP. Its now 11 days & no refund yet. This is the 2nd tym this is happening to me with this company. Every day im told i will get refund ASAP! Im very disappointed!

February 20, 2014
Unprompted review
LetsUnlockiPhone Services logo

Reply from LetsUnlockiPhone Services

Sorry, but it doesn't depend on us. We are the company that sends unlocking requests. We never promise strict delivery time as well as firm price. AT&T has changed their policy and we had to adapt. Sorry for any inconveniences.

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