LiberNovo Reviews 

not vey good.customer care is not helpful

Good chair but has its flaws. The biggest flaw is there is not seat depth adjustment. Even with the larger seat depth option, the back pad extends so much that the seat depth becomes very short

In most part the chair met my expectations. There are three issues that I feel need to implement, ordered a large chair:

1. I am 6’ - 2” with 23” from the back of my bent knee to my back ( at wall ). Seat pan from seat back to seat front is 19”. Need deeper seat pan.

2. Seat back tilt should have a stop from full upright to first tilt stop and seat pan should tilt with back, tend to slide out of seat otherwise.

Other wise I enjoy using the chair for more than eight hours a day.

Arm rests too short
Seat not deep enough
Headrest too short

I literally work 40 hours a week in this chair and then spend probably just as much time gaming. Had it for a couple months now. I've literally never had a more comfortable chair in my life. To be fair I'm 6' 130lbs, on the tall skinny side. I had super awful back pains from other popular chairs that just wrecked me. This chair has completely eliminated it. Can't say enough good things about the chair. Worth every penny in my opinion.

Extremely comfortable and the upgraded wheels make controlling the chair simple.

I love the features of the chair and the everything you can do with it. The biggest problem I have with it is the arm rests are so flimsy that if you try to prop yourself up, it moves in every direction and you can easily hurt yourself. The back stretching feature is my favorite though.

Really happy with my office chair! From the easy setup process to the daily experience, you certainly made an incredible chair. I have never felt so good when sitting throughout the workday. I love the stretch feature and full recline, what a game-changer!

Awesome, green moss chair. It was exactly what I needed especially sitting at my desk for more than two hours at one time looks good. Aesthetically feels good and I would highly recommend to anyone looking!

Doesn't hold up to resistance, everything moves too easily when it's shipped to lock (other than the recline) Definitely feels like a first chair. The seat cover doesn't fit. The seat is too hard and hurts. The lumbar is odd. Just doesn't feel as premium as it was touted. I received it months ago from the Kickstarter.

I would say the chair is pretty nice especially for some with back issues .

Love the omni chair but these wheels are so-so for high pile carpet. They probably work better on carpet with shorter fibers but it was only marginally better than the casters the chair comes with on my high pile rug.

Because I have spinal stenosis, I have a hard time sitting longer than an hour. I finally decided to get your chair. It works great. I can now six for six hours without any pain. I especially like at the end of the day doing the massage mode. It’s taken a lot of pressure off of my lower back. Thank you so much for inventing this.

It's the most comfortable office chair I have ever sat in. Well worth the money

Really an excellent product, great customer service and response time, wonderful new innovations (including the new carpet wheels that were recently released)! Overall I couldn’t be happier! Please keep up the great work!

I recently had an absolutely phenomenal interaction with the customer support of Libernovo. I purchases my first chair and had to get used to it for a bit as it DID feel a bit like I was being pushed out of it (45mm carient). After a couple days however I came to love the chair and purchased another. I went a week or more without any updates or correspondence from the company so I wrote an email to see what was going on.

Evidently the chair I ordered was on back order. I dont recall seeing this anywhere on the shopping page and dont believe it was, but perhaps I missed it. Regardless, their support immediately emailed back the next day, rushed my order (I got an email confirmation stating my chair was shipping right after the support ticket was closed), and we're all around pleasant and quick to resolve my issue. For that alone I'd fully recommend this company and at least give the chair a try. After my "growing in phase" with this new chair, I can safely say I have nothing but satisfaction for going through and ordering a second.

Had a very good experience with their customer support. They helped with a missed delivery and then with the Omni return process, and the refund was issued quickly. I love that they have a video showing how to disassemble the chair and package it correctly. For the record, I ordered the chair off Amazon, not their website.

The Omni itself was not a good fit for me as the seat depth was too short, even in the 48 cm version. I know they are planning to release an XL version this summer. Otherwise, the materials were quite nice and the chair felt really comfortable. The recline and automatic adjustment of armrests are unmatched.

Ordered 3 premium packages - 2 to my mother's house and 1 to mine. The green chairs arrived timely, all tracking was up to date for them. The black chair though got mixed up with the foot stand. My mom was confused when the tracking stated a chair was delivered, and it was the foot stand instead. Luckily I knew what happened and told her. Still, I can see where that would confuse an elderly person.

These chairs are worth it though! My mom is in live with her chair, and won't let anyone touch it. My chair has helped my lower back immensely! 10/10 would recommend this chair.

Also, it helps to have someone available for the ergo fit, even though the instructions appear to be done solo. A second paid of eyes helps.

Packaging was great. Very straight forward build. Comfort is flawless.

I recently received my order in multiple packages and assembled it. Unfortunately, the overall quality does not match the price, and some hardware components were missing, which made assembly frustrating.

Delivery was split and a bit inconvenient, and the experience could be improved with better quality control and ensuring all parts are included.