Libraccio.it Reviews 38,279

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been a Libraccio.it customer for many years - since the days when they were only physical bookshops. Their passion for books has always been evident, and it has translated beautifully online: gr... See more

Rated 5 out of 5 stars

I am very pleased with the results. I collect books on ships and ocean liners and I am expanding my collection beyond English-language books. Your website is very easy to understand and navigate, even... See more

Rated 1 out of 5 stars

Tried to place an order twice while using a coupon code, and both times one of the books became "unavailable", causing the order to go under the coupon threshold and ending up paying more. You can't a... See more

Rated 5 out of 5 stars

Bought multiple times frome them, and always a great service considering the price you get books for. I really want to give credit to this site and the service they offer I always used to buy... See more

Company details

  1. Book Store

Written by the company

Online dal 2009, Libraccio.it è diventato il sito di riferimento per gli studenti e le loro famiglie per il settore scolastico e per i libri usati.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

38K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A longtime customer, still the same love for books

I’ve been a Libraccio.it customer for many years - since the days when they were only physical bookshops. Their passion for books has always been evident, and it has translated beautifully online: great catalog, fair prices, and a service you can trust.
It’s rare to see a company grow without losing its soul. Libraccio is one of those rare cases.

December 11, 2025
Rated 1 out of 5 stars

Mess

Tried to place an order twice while using a coupon code, and both times one of the books became "unavailable", causing the order to go under the coupon threshold and ending up paying more. You can't add books to the order without paying for shipping, and even if you do you can't reapply coupons. A total mess.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great second hand books and service at great prices

Bought multiple times frome them, and always a great service considering the price you get books for.

I really want to give credit to this site and the service they offer
I always used to buy used books, they all came in good conditions at an exceptional price.

Website is a bit fiddly at times, delivery can take some time and not all the books ordered are always available (you won't be charged).

However, I use it to buy books in bulk to read over the year, and for what I need, I find the site and the service great

December 3, 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy used books from them, terrible shape.

Some of the used books I ordered were completely scribbled in, all the exercises were done, some in pen and marker. Another used book was excessively underlined. When I contacted their customer support they told me that was normal and in the fine print when ordering used books. Rechecked the fine print, turns out they dont accept used books with excessive underlining and pen marks, so I am feeling very robbed right now. If I want to return the books I have to pay for shipment myself, which is a lot as the books are heavy. Never ordering from them again, big mistake!

September 19, 2023
Unprompted review
Libraccio.it logo

Reply from Libraccio.it

Gentile Cliente,
in merito alla sua recensione siamo spiacenti che la sua esperienza d'acquisto non sia stata positiva. Conoscere le esperienze dei nostri clienti ci aiuta a migliorare aspetti operativi dipendenti o meno da noi per migliorare il nostro servizio e garantire un’esperienza di acquisto migliore.
La invitiamo gentilmente a contattare il nostro Servizio Clienti, attivo telefonicamente da lunedì a domenica (8.30 - 21.00) al recapito +39 02 91435230, in alternativa può inviare una e-mail a assistenzaclienti@libraccio.it oppure direttamente dal form https://www.libraccio.it/assistenza-clienti.asp .
Grazie ancora per il feedback
Lo Staff

Rated 5 out of 5 stars

Great Place to Buy Books -- Even From America!

I am very pleased with the results. I collect books on ships and ocean liners and I am expanding my collection beyond English-language books. Your website is very easy to understand and navigate, even if one does not speak Italian. The books were delivered on time and the tracking was as if the books were coming from another state not another country. Bravo!

April 20, 2023
Rated 4 out of 5 stars

Fair Good

Fair Good. It's a Bookshop with many updates subjects fictional and not fictional studies, useful for researcher and quite learning your personal way of meaning in your Life.

March 22, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look