Lick Reviews 4,540

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its excellent quality, noting the rich pigmentation, great coverage, and beautiful finish. Many people appreciate the wide selection of colors and the convenience of the sticky sample squares. The delivery service is frequently highlighted as quick and efficient, with many customers receiving their orders promptly and well-packaged. However, some customers were not happy with the price, finding it slightly high compared to other brands. A few other people also felt that the actual paint color differed significantly from the samples or website images, leading to unexpected results. There were also occasional reports of issues with paint consistency, coverage, or durability, with some users needing multiple coats or experiencing easy marking.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its quality, excellent coverage, and... See more

Quality

People report positive experiences with quality. Many customers praise the paint's excellent coverage, good... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast and speedy... See more

Price

Users describe ambiguous interactions with price. Many customers feel the products are expensive, citing... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report quick dispatch and delivery,... See more

Based on these reviews

Rated 5 out of 5 stars

I had not heard of your company before- I found whilst doing some research on paint via the internet. Great site and lots of inspiration available. Love the idea of the sticky sample squares. So... See more

Company replied

Rated 5 out of 5 stars

Excellent paint and great delivery. Is more pricey but well worth it for the quality and the finish. The colour selection is wonderful. We bought cheaper dulux paint but the colour was nothing like th... See more

Company replied

Rated 5 out of 5 stars

Quick delivery of paint after ordering and noted to be of good quality and easy to use as per my decorator Before buying I spent ages comparing/reading reviews of different popular paint brands. B... See more

Company replied

Rated 5 out of 5 stars

Lick paint surpasses all other brands. I have used it in many rooms in my home and it never disappoints. The colour you choose is exactly the colour you get where in other brands i have found the colo... See more

Company replied


Company details

  1. Decoration and Interior Design Store

Written by the company

Our Mission is to be the definitive community-powered brand that builds decorating confidence by inspiring and supporting all decorators with their projects. Lick is a community-powered decorating movement. We are a force for change in the home decor space with a vision to transform the industry for our decorators and for the planet. Lick was founded in 2019 by Lucas London and Sam Bradley - both experienced startup entrepreneurs. The business has raised over $29m since inception. OMERS Ventures lead our Series A round in June 2021 with participation from existing investors Felix Capital and contributions from entrepreneurs and PE investors including Magnus Rausing, Alex Chesterman and Kathaka, the family office of Caroline Rupert of Richemont. We’re a business that believes in building confidence in our decorators. Seeing their bright ideas and making them happen. We do this by giving our do-er uppers access to inspiration, advice and how-to guidance from our experts and wider community. As well as making our range of (water-based, low VOC) paint, (FSC-certified) wallpaper, blinds and supplies with real people and real homes in mind. It's why we curate the colours in our product ranges, it's why we have an expert team of colour consultants on-hand to help with any decorating question, big or small, it's why we're building a supportive community of decorators to inspire each other with their projects, and it’s why we are rethinking how technology can transform this category. We're on a mission to transform the $1trillon global home decor category, and our sights are set on scale, this means expanding our product offering, launching new sustainability initiatives, and growing our already thriving community of home decorators across the globe. Decorator success starts at home...our home. That is why our ambition is to be a definitive people-powered company. Building an environment where individuals thrive and collectively achieve significant results.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Lick is good

Lick is good. All right all right all right.

February 10, 2026
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Reply from Lick

Hello,

Thanks for the feedback! We’re glad to hear you’re enjoying Lick“all right, all right, all right” indeed! 😄

Customer Support @ Lick

Rated 3 out of 5 stars

Disappointed

I bought the green 05 and had high hopes given the reviews that it was going to be a dream to paint with and give me and amazing result. 3 coats...and I could do with giving it a 4th but have lost the will to live.

February 15, 2026
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Reply from Lick

Hi Katie,

Thank you for sharing your feedback. We’re really sorry to hear that your experience with Green 05 hasn’t lived up to expectations and that it’s taken more coats than anticipated.

Our Customer Support team will be reaching out to you shortly to learn a little more about your project and help get this resolved for you.

In the meantime, if there’s anything you’d like to share with us directly, please feel free to contact us at hello@lick.com and we’ll be happy to assist.

We appreciate you taking the time to leave a review and look forward to helping you achieve the finish you were hoping for.

Customer Support @ Lick

Rated 5 out of 5 stars

Easy to order

Easy to order, quick delivey . Great products

February 10, 2026
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Reply from Lick

Hello,

Thank you for the review and we are so happy to hear you had a positive experience.

Customer Support @ Lick

Rated 5 out of 5 stars

Great quality paint

Great quality paint, the colour is perfect
Thanks for the speedy delivery.

February 9, 2026
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Reply from Lick

Hello,

Thank you for your kind words! We’re so glad you’re happy with the colour and that your paint arrived quickly.

Enjoy your freshly painted space 😊

Customer Support @ Lick

Rated 5 out of 5 stars

Absolutely great

Absolutely great, arrived really quickly, used
In my hallway it is absolutely stunning so happy

February 8, 2026
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Reply from Lick

Hello Patsy,

Thank you so much for your lovely review! We’re thrilled to hear your hallway looks stunning and that your order arrived quickly. Enjoy your newly painted space!

Customer Support @ Lick

Rated 5 out of 5 stars

Excellent Quality Paint

At first I was skeptical about whether or not this paint would live up to the hype. Thankfully I wasn't disappointed. The quality of the paint was excellent. It has a good consistency and doesn't drip. I did one coat initially and just had to touch up a few areas. I did thoroughly sand and prep beforehand as I also had a bannister to do. This paint easily covered a previous, darker purple from another well known brand. I was impressed with the next day delivery and the quality of the packaging that was also recyclable. I did buy two tins, but only needed one and I had a large area to cover.

January 29, 2026
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Reply from Lick

Hello,

Thank you so much for your thoughtful review! We’re delighted to hear that the paint lived up to your expectations and made your project a success. It’s great to know the consistency, coverage, and delivery all worked well for you. We really appreciate you taking the time to share your experience.

Customer Support @ Lick

Rated 5 out of 5 stars

Excellent service

Excellent service

November 11, 2025
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Reply from Lick

Hello,

Thank you for your kind words!

We’re delighted to hear you had an excellent experience and really appreciate you taking the time to share your feedback.

Customer Support @ Lick

Rated 5 out of 5 stars

Sample Colour Arrived By Return

Sample colour arrived by return. Very quick response time. The sample is a peel off / stick on and a really good size to really judge the colour. Much easier than painting a wall or piece of paper.
Sadly not quite the colour I wanted but service is excellent.

February 5, 2026
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Reply from Lick

Hello Alison,

Thank you for your thoughtful review!

We’re glad to hear the sample arrived quickly and that you found the peel-and -stick samples helpful for judging the colour. While we’re sorry it wasn’t quite the shade you were hoping for, we’re delighted that the service met your expectations. We hope your next choice is the perfect match!

Customer Support @ Lick

Rated 5 out of 5 stars

Quality of the paint is unmatched

Quality of the paint is unmatched! Makes it so easy to paint

February 11, 2026
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Reply from Lick

Hello,

Thank you so much for your kind words!

We’re delighted to hear that you find the paint easy to work with and that the quality stands out. Happy decorating, and we hope your next project goes just as smoothly!

Customer Support @ Lick

Rated 5 out of 5 stars

The paint is divine

The paint is divine! Such a lovely ultra Matt finish and fast delivery too

February 10, 2026
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Reply from Lick

Hello Julie,

Thank you for your lovely review!

We’re thrilled to hear you’re enjoying the ultra matt finish and that your order arrived quickly. It’s wonderful to know the paint is hitting the mark 😁 happy decorating!

Customer Support @ Lick

Rated 5 out of 5 stars

best paint by far

i love love the paint colours ,the samples are a true colour match , paint goes on a dream. i will not be going back to my other brand of paint.

February 10, 2026
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Reply from Lick

Thank you so much for your fantastic review!

We’re delighted to hear that you love the colours and that the samples were a true match. It’s wonderful to know the paint goes on so smoothly that’s exactly the outcome we hope for!

Customer Support @ Lick

Rated 5 out of 5 stars

Prompt delivery easy to order excellent

Prompt delivery easy to order excellent

February 8, 2026
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Reply from Lick

Hello Rosalind,

Thank you for your kind words!

We’re delighted to hear you found the ordering process easy and the delivery prompt. Enjoy your painting projects, and we look forward to helping with your next one!

Customer Support @ Lick

Rated 5 out of 5 stars

Excellent Paint

After emailing yourselves for some advice, the end result of the paint i am very pleased thank you.
Excellent paint. Definitely will buy more for other rooms.

February 8, 2026
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Reply from Lick

Hello Sarah,

Thank you so much for your lovely review!

We’re thrilled to hear that you’re happy with the results and that the advice was helpful. It’s fantastic that you’re planning to use our paint in other rooms.

Customer Support @ Lick

Rated 5 out of 5 stars

The most beautiful paint I’ve ever used

The most beautiful paint I’ve ever used

February 8, 2026
Lick logo

Reply from Lick

Wow, what a compliment! Thank you so much for your kind words.

We’re absolutely thrilled to hear that you love the paint it truly means the world to us. Hope you continue enjoying your beautiful space, and we hope to help with your next project soon 🎨

Customer Support @ Lick

Rated 1 out of 5 stars

Avoid lick!!

2 tins of paint that are both taupe 5, but 2 totally different shades. Wall ruined. Avoid!

February 21, 2026
Unprompted review
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Reply from Lick

Hi Oliver,

Thanks for reaching out, and we are sorry to hear that your recent purchase has not met your expectations.

So that we can assist you with this, can you please contact our Customer Support team at hello@lick.com.

We look forward to helping you resolve this matter.

Customer Support @ Lick

Rated 5 out of 5 stars

Lulu's advice is brilliant - definitely worth popping over to Northcote Rd

We've visited the Lick shop a couple of times now and each time Lulu has given us fantastic help and advice - super knowledgeable, friendly, thoughtful and creative, with great ideas that we'd never have thought of on our own. Definitely worth popping over to Northcote Road for a chat and to talk through colour and decorating choices, etc.

February 20, 2026
Unprompted review
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Reply from Lick

Hello Holly,

Thank you so much for your lovely review!

We’re absolutely delighted to hear about your experience in store. Lulu will be so pleased to know her knowledge and creativity made such a difference, she really does love helping customers bring their ideas to life.
It’s wonderful that you found the advice inspiring and helpful.
We really appreciate you taking the time to share your feedback and hope to see you again soon! 🎨

Customer Support @ Lick

Rated 5 out of 5 stars

3rd time using Lick!

This is the 3rd room I’ve decorated with Lick paint, it’s such a good performer, and good value for money compared to other premium paint brands, I ordered it direct and it arrived in good time. The colours are great, I would highly recommend.

January 30, 2026
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Reply from Lick

Hello Stella,

Thank you so much for your continued support! We’re thrilled to hear Lick paint is performing well and that you love the colours.

Customer Support @ Lick

Rated 2 out of 5 stars

Had to buy more paint to finish a room…

Had to buy more paint to finish a room . Had researched lick07 matt to be my colour . On ordering Lick07 from Screwfix to finish the job found it was totally different colour. Surely 07 matt should all be same colour. Nothing on tin to say its a different colour . Yuri from customer has replaced some of the paint but costly exercise as have to pay a decorator to redo the room. Also the inconvenience and mess of repainting a room . Wouldnt use Lick paint again

January 29, 2026
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Reply from Lick

Hi Hilary,

Thank you for your review.

Lick Pro (available via trade stockists such as Screwfix) and our retail Lick range are two different products with different formulations. While the colours are the same, the base and finish differ, which can result in a visible variation if the two ranges are used together. For this reason, we do not recommend switching between product lines mid-project.

We can see that our Customer Support team has provided replacement paint to help rectify the situation as a gesture of goodwill.

We’re sorry for the inconvenience caused, the difference experienced was due to use of two separate product ranges. If you need any further clarification on product selection for future projects, our team is always happy to help before purchase.

Customer Support @ Lick

Rated 5 out of 5 stars

Simple and easy to use website.

Simple and easy to use website.
The colours are amazing and I can't wait to start my decorating project.
Quick delivery and true to colour paint samples are so convenient and environmentally friendly.

January 25, 2026
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Reply from Lick

Hello Leona,

Thank you for your kind words! We’re thrilled you’re excited about your decorating project and that you found our colours and delivery convenient. Happy Decorating!

Customer Support @ Lick

Rated 5 out of 5 stars

Great quality

I have only purchased the samples but they are great qulity and super colours

January 29, 2026
Lick logo

Reply from Lick

Hi Marie,

Thank you! We’re so glad you loved the samples and the colours - excited for you to try them out on your next project!

Customer Support @ Lick

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