LifeCell Skin Reviews 

197
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the company's products, frequently praising their superior quality and effectiveness in improving skin appearance and delivering noticeable results. People consistently highlight the exceptional customer service and helpful staff, describing interactions as professional, friendly, and efficient. However, some customers noted difficulties managing their subscriptions online, finding it hard to edit details or cancel without calling. A few other people also felt they were unknowingly enrolled in subscriptions or faced challenges with returns and unexpected charges.

What people talk about most

Product

Customers consistently note positive experiences with product, with many expressing their love and... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the helpfulness,... See more

Quality

Reviewers express satisfaction with product quality, frequently receiving compliments on their skin and... See more

Subscription

Clients share ambiguous opinions on subscription, with some customers expressing satisfaction, highlighting... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see sl... See more

Company replied

Rated 4 out of 5 stars

I have been using the total cream for years. It seems to work fairly well. I haven’t found anything better! Subscription is hard or impossible to manage online, but calling customer service is easy an... See more

Company replied

Rated 5 out of 5 stars

Baby hairs are back!!! I started losing my edges after my 2nd child and they never came back. I started using Lifecell Hair Restoration System shampoo and conditioner plus the 5% Minoxidil about a mon... See more

Company replied

Rated 5 out of 5 stars

Quick response, always professional and friendly on the phone or via email when updating my order details. My recurring orders are always on time and accurate. I love the All-in-One Treatment and have... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop

Written by the company

Discover LifeCell™ Skincare Official Site. Dermatologist recommended anti-aging skin care formulated to reduce the appearance of wrinkles and fine lines.


Contact info

4.0

Great

TrustScore 4 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(197)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Devious Skimcare Company…

They started a subscription a few months back. We had to call to stop the subscription last month and get a refund for several months Now on 12/2 they started ANOTHER subscription without our consent and sent another $89 product. So I had to call AGAIN and cancel. What's with these scammers?

December 2, 2023
Unprompted review
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Rated 1 out of 5 stars

Immediately charged $189!!!!

I was charged the $189 subscription IMMEDIATELY when signing up even when they confirmed with me that it would be $4.25 for the first 30 days!

November 17, 2023
Unprompted review
Rated 1 out of 5 stars

Major disappointment

Major disappointment! I purchased this product in a trial, the cream is heavy and synthetic and caused my skin to break out! I never have skin break out and have great skin for (63) I wanted to “try” it for the fine lines snd wrinkles…it did not work for that and I’m still trying to clear up the break out for over 1 week! I emailed to cancel anything further snd was told you owe $189! OMG….beware of the fine print! I am shipping the tube back and I have already contacted my financial institution as to what they are doing! Any company with a great product would not have to retail it in such an unprofessional and dishonest way. I find it greatly appalling and are they making this cream in someone’s basement and then scamming all of us that it’s really worth $200 a tube???? It’s definitely not!

October 22, 2023
Unprompted review
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Rated 1 out of 5 stars

They removed my question on IG in…

They removed my question on IG in regards to their products instead answering and classed me as spam. Therefore I will not buy the serum nor the cream and it’s only one star as I don’t believe their costumer service will be up to scratch.

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

Buy for $6 on ebay

Why can you buy this product online at eBay and many other sites for between $6 to $20 yet the company charges so much . People need to google before buying anything

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

Makes skin dried out and wrinkles more visible!!

All I want to say is that I was so excited to try this cream!
When I received it in the mail, I washed my face and tried it right away.
Holy crap! All it does is completely dry your face out and make your skin worse. The next morning my fine lines were much more noticable! All the reviews on LifeCells website are lies. I tried clicking on some of the people's FB profiles who are leaving these AMAZING reviews, and guess what... Some profiles are fake or just recently created. I truly believe Lifecell is creating fake FB accounts to make their company look great! All models on their website are photoshopped or have makeup packed on their face! Lifecell cream does not work! Trust me!! They should be ashamed of themselves for taking people's hard earned money and trading it out for a crappy product! I wrote this review on their website to try and warn other's, and LifeCell removed my review. Go figure! 😡

August 31, 2023
Unprompted review
Rated 1 out of 5 stars

Managing my account - Beware of the subscription requirement

Managing my account:
I had a live chat with a lifecell representative on their website. I asked for instructions for logging into my account and was told I had no access. I then expressed that I wanted to understand if I had been signed up for a subscription. I really didn't know. I was informed that I had been and I requested to cancel the subscription because I was in the first 30 days of evaluating the product. I also told the rep that I was loving the product and recommending it to friends and family. She then told me my subscription had been cancelled and blocked from receiving future promotions as if I was trying to steal something I wasn't entitled to receive. After giving her the feedback that I didn't understand that the order placed required me to sign up for a subscription she replied that it WAS clear...... Remember, I chatted lifecell to seek to understand something that was NOT obvious to me as a new customer. Very sad and I will not be placing another order for a product I am really liking due to a terrible rep who continued arguing with me for about 15 to 20 minutes.

September 14, 2023
Unprompted review
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Rated 1 out of 5 stars

ALL of this companies ads are FAKE

ALL of this companies ads are photoshopped. I am a photographer, and can tell, but all you have to do is look closely.. the hair growth is exactly the same on each model, despite the photos being taken on day 1 and then again at day 72 or day 90. They remove my comments on FB and Instagram when I call them out. Do not buy... its all a lie.

June 9, 2023
Unprompted review
Rated 1 out of 5 stars

NO THANKS!

I REALLY APPRECIATE EVERYONE THAT HAS LEFT A REVIEW, BEEN THINKING FOR A COUPLE OF MONTHS ON PURCHASING, BUT AFTER READING...HELL NO.
WILL NEVER BUY.
I WAS ABOUT TO BUY FOR ME, MY MOM AND DAUGHTER. SEEMS THE PRODUCT AND PRICE ARE NOT WORTH IT AT ALL.
THANK YOU SO MUCH AND I'M SORRY FOR THOSE WHO HAD A BAD EXPERIENCE.

April 8, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered anti-aging on 11/28/2022…

I ordered anti-aging on 11/28/2022 refused shipment as instructed by company. Received another charge on my credit card on 1/29/2023 called company on 2/15/2023 they said don't open it and return it...I never received the shipment. The phone number on my credit card statement is no longer in service 866-978-4404. Found another number to contact them on. They are now saying I had 15 days to return the product and I need to contact the post office, then Life Cell will do their own investigation. I truly wish I had the time to run around to meet the demands of Life Cell while they are holding my money hostage and holding me accountable for the mail and their policies. The company is a thief, save your money and move on.

November 28, 2022
Unprompted review
Rated 1 out of 5 stars

Life Cell is a SCAM

Life Cell is a SCAM. They advertise that you get a free trial charge you postage then try to bill you for 198.00 and if you dont return it in a certain time frame they charge you the full 198.00 whether you like it or not. The product itself leaves the skin feeling VERY DRY and does NOTHING for your skin. Junk junk junk

March 29, 2023
Unprompted review
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Rated 1 out of 5 stars

Grave Misrepresentation

After receiving this Product that I understood I purchased on a “one time basis” for a reasonable fee, I received email stating I will be charged $189 for “the Subscription”. If I keep the one tube I’d be charged $94.++. The return option was most complex and time consuming. I found the experience to be what I would consider a serious misrepresentation, SCAM. Now I wait to see what will show up on my Credit Card. I’m seeking perhaps an Attorney General in the State of FL to report to. I am FURIOUS!

February 22, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent auto-ship agreement

Fraudulent auto-ship agreement! By purchasing anything from this company you are agreeing to sign up for a subscription. They will charge your credit card and send more products without request or any notice. I searched all over to see where I could've possibly agreed to this and couldn't find it. Even if the product worked (which it didn't for me), being charged $90 USD + shipping for what's basically lip gloss every few weeks without notice is a scam! I was excited to try their seemingly high-rated product, but absolutely will never again purchase from them after this shady stunt. Hopefully my cancellation via PayPal will stop this.

February 19, 2023
Unprompted review
Rated 1 out of 5 stars

PRODUCT SCAM

This product is a scam I am pale so in the winter months so an application of this product should be noticeable….. not an iota! Don’t waste your money!

February 7, 2023
Unprompted review
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Rated 1 out of 5 stars

Complete Scam

Complete Scam. I feel like a mug, wish i’d read the reviews before clicking the “free trial”.
How do Facebook allow them to advertise on their platform?

January 30, 2023
Unprompted review

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