LifeCell Skin Reviews 

199
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the company's products, frequently praising their superior quality and effectiveness in improving skin appearance and delivering noticeable results. People consistently highlight the exceptional customer service and helpful staff, describing interactions as professional, friendly, and efficient. However, some customers noted difficulties managing their subscriptions online, finding it hard to edit details or cancel without calling. A few other people also felt they were unknowingly enrolled in subscriptions or faced challenges with returns and unexpected charges.

What people talk about most

Product

Customers consistently note positive experiences with product, with many expressing their love and... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the helpfulness,... See more

Quality

Reviewers express satisfaction with product quality, frequently receiving compliments on their skin and... See more

Subscription

Clients share ambiguous opinions on subscription, with some customers expressing satisfaction, highlighting... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see sl... See more

Company replied

Rated 4 out of 5 stars

I have been using the total cream for years. It seems to work fairly well. I haven’t found anything better! Subscription is hard or impossible to manage online, but calling customer service is easy an... See more

Company replied

Rated 5 out of 5 stars

Baby hairs are back!!! I started losing my edges after my 2nd child and they never came back. I started using Lifecell Hair Restoration System shampoo and conditioner plus the 5% Minoxidil about a mon... See more

Company replied

Rated 5 out of 5 stars

Quick response, always professional and friendly on the phone or via email when updating my order details. My recurring orders are always on time and accurate. I love the All-in-One Treatment and have... See more

Company replied


Company details

  1. Skin Care Clinic
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop

Written by the company

Discover LifeCell™ Skincare Official Site. Dermatologist recommended anti-aging skin care formulated to reduce the appearance of wrinkles and fine lines.


Contact info

4.0

Great

TrustScore 4 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(199)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

It's a SCAM

It's a SCAM, they charge you big bucks (in my case €146) and that's before they send out the "free trial". Don't give them bank details, you will be automatically be charged every month. SCAM

November 18, 2022
Unprompted review
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Rated 2 out of 5 stars

Expensive and misleading

Product is okay but incredibly expensive for what it is. The company also auto enrolls you onto a subscription which then takes a huge amount out of your account unexpectedly! I would avoid again.

July 31, 2022
Unprompted review
Rated 3 out of 5 stars

No a perfect product but not bad aswell.

Tried their lip product. Not so bad. I wasn't happy when they subscribed on my behalf and sent me a lip treatment again. I have contacted them and they have refunded me easily.

Their customer service is great. Their product is not bad

November 30, 2022
Unprompted review
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Rated 4 out of 5 stars

Lifecell Glow is very natural looking albeit expensive

Obviously some people are dissatisfied but I am very happy with the Lifecell glow product. It’s on the expensive side for the quantity because you need to use a few “drops” quite liberally on each section of the body to develop any kind of noticeable tan. Otherwise, very natural looking which is exactly what I want

November 21, 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMERS & PIGS

SCAMMERS & PIGS. BUYER BEWARE! Ordered several years back for a "free trial". Was charged $150, then $250 per month, all these arbitrary high numbers that changed higher & higher every month & it takes FOREVER to straighten out this mess. Don't Do It!! These people are PIGS working a scam for claim to your Credit Card's soul. And the products? Any drugstore cream is equal or better than this stuff with a weird smell.Beware. Oh, and they name their product closely but not completely similar names to existing products that are successful & legit. Again, pigs. Say Oink To them & move on.

October 22, 2022
Unprompted review
Rated 1 out of 5 stars

TERRIBLE

TERRIBLE! Dry cheap product, all claims for anti-aging are WAY false!! I never write reviews either, but have to for this terrible product. I feel like my skin is way worse after trying this. Dry, flaky, and more wrinkles and I barely gave any at 40. Don’t waste the money.

September 14, 2022
Unprompted review
Rated 1 out of 5 stars

Thankyou you Trust Pilot and everyone…

Thankyou you Trust Pilot and everyone for taking the time to review as it unequivocally shows it doesn't work, crappy substandard product with misleading fake woman advert trying make her sound genuine and being misleading and difficult with $$$ amounts taken from credit cards. I was considering a try and phew dodged a bullet thanks to you all

October 2, 2022
Unprompted review
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Rated 1 out of 5 stars

BE CAREFUL! THEY ARE SCAMMERS!

I got a "free trial" of this cream (I just needed to pay for the shipping). Well, not only they charged me for the "free" cream, but also they suscribed me, and I was charged with 149 dollars every two months for 3 times. It seems that they have a clausule (in a tiny size) written in a complex language for the subscription, and you have to scroll down to see it.
PLEASE, DO NOT APPLY FOR ANY FREE TRIAL OF ANY PRODUCT OF THIS COMPANY.
Talking about the cream, it´s ok, but it´s absolutely overpriced. You can have creams much better and cheaper, particullarly European brands (the organic ones are the best).
I don´t recommend this product at all!

October 1, 2022
Unprompted review
Rated 1 out of 5 stars

YOU ARE NOT purchasing a trial

YOU ARE NOT purchasing a trial. The company does not make it clear in the fine print that you will be charged $189.00 if not returned. Total FRAUD. i disputed through my
CHASE Visa card and they upheld lifecell’s Charge. So I’m out $189 plus tax.
Oh and the product is pure rubbish!!
BUYER BEWARE. With these Snake oil sales sites.

July 31, 2022
Unprompted review
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Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. As others have stated, they will hide the fact that the free "trial" is actually a sale of a $190 product. You can only read this in the tiny terms and conditions. The mail you receive will not talk about the product's price either. Their only goal is to shove a product you would never buy up your throat. You pay 200 bucks for a ridiculous tube of cream.

August 3, 2021
Unprompted review
Rated 1 out of 5 stars

Lifecell Skincare Scammer

Lifecell Skincare doesn't make it abundantly clear you are signing up for a monthly subscription. My last purchase was in March and they decided to fraudulently steal my credit card details send me their rubbish product charge me $206 and pretend I ordered it. Don't buy from them it's a scam. It's not a miracle cream it's nothing special and actually very drying on the skin. I am furious that after buying from their Company they decide I charge me for Lifecell Skincare I didn't order. If I read the reviews on all the others who have been scammed I would never have purchased. Reporting this fraudulent act.

July 12, 2021
Unprompted review

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