The vibration plate is easy to use, feels sturdy, and runs smoothly. I mainly use it to improve circulation, reduce muscle stiffness, and add a little extra movement to my daily routine. The machine... See more
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Review summary
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Reviews shaping this summary
My return was 100% hassle free! I returned the waver plate only because I get motion sick and that's not the fault of Lifepro! I dealt with Pejay who was empathic and immediately approved my return,... See more
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I recently purchased a vibration plate and my cord did not fit well. I reached out to LifePro and Arthur reached out and quickly analyzed my problem and I received a replacement cord in a few days. It... See more
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I received a new LifePro Max which is integral to my health in stabilizing my joints as I have EDS. It arrived, I plugged it in and nothing. I went through Amazon and was referred to Ben at LifePro cu... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Exceptional Customer Service
I ordered a Roman chair from Amazon back in October after finally catching it on sale. The box arrived opened at the top, but because we were in the middle of packing for a move, I didn’t have time to inspect it. After we moved and settled in, I honestly forgot about it with everything else going on.
A few months later, I finally assembled it and realized the roller mount was missing. Since it was far past Amazon’s return window, I decided to reach out directly to LifePro. To my surprise, they responded within 48 hours—no AI, just real customer service. I worked with Maria, who immediately agreed to send a replacement roller mount once it was back in stock, after I provided proof of the missing part and my order number.
Maria stayed in touch every time I reached out for an update. When the part still hadn’t restocked after 30 days, she sent me a link to replace the entire item at no cost. She handled everything from start to finish, provided tracking, and even followed up after the Roman chair was delivered.
I’m still shocked at how exceptional their customer service was—something that feels rare these days. LifePro truly stands out for their integrity, product quality, and commitment to customer satisfaction. I honestly can’t say enough about how impressed I am.
July 7, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share such an incredible experience 🧡✨
Thank you so much for your thoughtful review and for giving us the opportunity to make things right. We completely understand how easy it is for things like this to happen during a move, and we're so glad you reached out to us.
We're especially delighted to hear about the exceptional support you received from Maria. We'll be sure to share your kind words with her and recognize her for her dedication, consistent communication, and commitment to finding the best solution for you. From initially arranging the replacement part to ultimately replacing the entire Roman Chair when the part remained unavailable, Maria truly exemplified the level of care we strive to provide every customer.
Your comments about our integrity, product quality, and commitment to customer satisfaction mean more than we can express. Hearing that our support stood out in today's world is one of the greatest compliments we could receive.
Thank you for your trust, your patience, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
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Great Customer Service
Customer service review:
I purchased AllevaRed Pro therapy Belt and Waver Vibration Plate directly from Lifeprofitness.com on July 4 2026. I received the therapy belt on July 8 in good condition as expected, however by July 20 the Waver still didn't arrive. I contacted support via email, and was responded by Dianne and Ricardo within 24 hours. They helped me figure out what went wrong. It took another week or so until the Waver arrived, but it's all good because both Dianne and Ricardo followed up with me and always responded to my inquiry in a timely manner.
Product-wise, I can't review much yet. But 5-star for packaging (usually a good sign), and everything look solidly made. For now, I expect to have good experience with them. Will do a separate product review after using the products a while.
July 19, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry to hear there was a delay with the delivery of your Waver Vibration Plate, we're delighted that Dianne and Ricardo were able to quickly assist, investigate the issue, and keep you informed throughout the process until your order arrived safely.
We'll be sure to share your kind words with both Dianne and Ricardo and recognize them for their prompt communication, dedication, and commitment to ensuring you had a positive experience despite the shipping delay.
We're also thrilled to hear that your AllevaRed Pro Therapy Belt arrived as expected and that you've been impressed with the packaging and build quality of your products so far. We hope both your therapy belt and Waver Vibration Plate exceed your expectations as you continue using them.
Thank you for your patience, your trust, and for choosing Lifepro. We truly appreciate your support and look forward to hearing your product review after you've had the opportunity to enjoy your new equipment. 🧡✨
I've been using my life pro machine for…
I've been using my life pro machine for some time now, and I just love it. I feel like I get in exercises. My mom and dad visited and everything night without pause they used that machine. So it's extremely beginners friendly no matter the age.
I do highly recommend buying this machine.
Go for it!!
July 23, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you've been enjoying your Lifepro machine and that it has become a regular part of your exercise routine.
It's especially heartwarming to know that your mom and dad enjoyed using it every night during their visit! Hearing that it's easy to use and beginner-friendly for people of all ages is exactly what we hope our products provide.
Thank you for your enthusiastic recommendation and for trusting Lifepro to be part of your wellness journey. We're honored to have you as part of the Lifepro family and wish you and your loved ones continued health and happiness. 🧡✨
I wanted to send along my appreciation…
I wanted to send along my appreciation for the incredible customer service I’ve recieved from LifePro. I inquired about a replacement part last week after my mother’s Lifepro AllevaRed Pro Red Light Therapy Device endured some damage to the cord which made the machine inoperable.
I began working with Maria in LifePro Customer Care and she seamlessly walked me through the replacement process.
I can’t emphasize enough how impactful it is to have a real person provide customer assistance, walk you through a very easy process, and consistently follow-up about expectations and delivery.
While I was already exceedingly pleased with the product, this experience has guaranteed that I will continue to seek out LifePro devices in the future and have no hesitation recommending the company to friends and colleagues.
July 30, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your thoughtful and heartfelt feedback! We're honored to hear that your experience with our Customer Care Team left such a positive impression.
We'll be sure to share your wonderful comments with Maria and recognize her for the exceptional care, clear communication, and consistent follow-up she provided throughout the replacement process. We couldn't agree more—having real people who genuinely care about helping our customers is something we value deeply, and we're thrilled that it made such a meaningful difference in your experience.
We're also delighted to know that your experience has strengthened your confidence in Lifepro and that you'll continue to choose our products and recommend us to your friends and colleagues. That is truly one of the greatest compliments we could receive.
Thank you for your trust, your support, and for choosing Lifepro. We're honored to have you and your family as part of the Lifepro family, and we look forward to supporting your wellness journey for many years to come. 🧡✨
Great Customer Service
The unit I originally received was defective but the staff and customer service were outstanding. They walked me through the return process and shipped out a new plate immediately. Very happy with transaction and company. Can’t say whether the vibration plate is helping but it’s working anyway.
July 20, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry that the original unit arrived defective, we're delighted to hear that our Customer Support Team was able to make the replacement process smooth and hassle-free.
It's wonderful to know that our team guided you through the return process and quickly shipped out a replacement, leaving you happy with both the experience and our company. That's exactly the level of service we strive to provide.
We hope you continue enjoying your new vibration plate and begin to experience its benefits over time. If you ever have any questions about using it or maximizing your results, we're always here to help.
Thank you for your patience, your trust, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and wish you continued success on your wellness journey. 🧡✨
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Customer service was amazing
Customer service was amazing! Nicka replied to me almost immediately and was extremely helpful and so kind.
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Nicka provided you with such an amazing customer service experience.
We'll be sure to share your kind words with Nicka and recognize her for her prompt responses, kindness, and dedication to helping our customers. Providing friendly, efficient, and caring support is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
I've been using my Relaxavibe vibration plate for about three years.
I've been using my Relaxavibe vibration plate moderately since March of 2023, and just recently it started knocking inside. I called to see if there was any way I could send it in to be repaired. Instead, after just sending my purchase info, the team at Lifepro sent me a new unit! it got here in just three days! Couldn't be happier. Special thanks to Miguel, Erica, Mica, for the greatest service! I'll be back for more.
The product itself is everything advertised, elegant, powerful, and quiet. AND the warranty can't be beat!
Thanks again!
June 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! While we're sorry to hear your RelaxaVibe developed an issue after years of use, we're thrilled that our team was able to make the warranty process quick, easy, and stress-free.
It's wonderful to hear that your replacement arrived in just a few days and that Miguel, Erica, and Mica provided you with such exceptional service throughout the process. We'll be sure to share your kind words with each of them and recognize them for their outstanding support and dedication.
We're also delighted to know that you've been enjoying your RelaxaVibe and that it has lived up to your expectations with its elegant design, powerful performance, and quiet operation. Knowing that our lifetime warranty gave you peace of mind makes us especially proud.
Thank you for your trust, your continued support, and for choosing Lifepro. We're honored to have you as part of the Lifepro family, and we look forward to serving you again in the future. 🧡✨
Lifepro Support
Susan from the Lifepro Support team was amazing help throughout a difficult delivery situation. She stayed on top of the situation and made sure to follow through until our product was received. I greatly appreciated her support throughout the whole process.
June 25, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Susan was able to support you throughout your delivery situation and ensure everything was resolved successfully.
We'll be sure to share your kind words with Susan and recognize her for her dedication, consistent follow-up, and commitment to seeing your case through until your product was delivered. Providing dependable support, especially during unexpected situations, is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
I had a wonderful experience
I had a wonderful experience, Erika was so nice and helpful I just wanted her to that and I will be ordering in the near future and I will let my co workers how nice and helpful she was they say they just may order some thing too
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so happy to hear that Erika made such a positive impression with her kindness and helpfulness.
We'll be sure to share your kind words with Erika and recognize her for providing such outstanding customer care. It's especially rewarding to know that your experience has inspired you to order from us again and even recommend Lifepro to your coworkers—that truly means the world to us.
Thank you for your trust, your support, and for helping spread the word about Lifepro. We're honored to have you as part of the Lifepro family and look forward to serving you again in the near future. 🧡✨
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First Rate Customer Service
Outstanding, expeditious customer support. The response was quick and professional. Best customer service experience I’ve ever had, and that was because of Ben.
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible feedback! We're honored to hear that you had such an outstanding experience with our Customer Support Team.
We'll be sure to share your wonderful comments with Ben and recognize him for providing such quick, professional, and exceptional service. Hearing that this was the best customer service experience you've ever had is truly one of the highest compliments we could receive.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
I had a very pleasant experience with…
I had a very pleasant experience with Susan. She was very friendly, professional and supportive and provided a fast resolution when I needed to return a duplicate order I had placed by accident. She made me feel like a valued customer and that the company puts the customer first. Very happy with their products also, and the follow up emails with instructional guides!
July 17, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Susan made your return process so easy and enjoyable after your accidental duplicate order.
We'll be sure to share your kind words with Susan and recognize her for being friendly, professional, supportive, and for providing a fast resolution. It's especially rewarding to hear that she made you feel like a valued customer and reflected our commitment to putting our customers first.
We're also thrilled that you're enjoying your Lifepro products and finding our follow-up instructional guides helpful. Our goal is to support you every step of your wellness journey.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come. 🧡✨
Bunny and Erika were quick to respond…
Bunny and Erika were quick to respond to my request. I was initially just looking for support to see what I needed to do about a knocking noise in my Sonic massage gun. They asked several questions for troubleshooting, and determined that it couldn't be fixed. They are sending a replacement unit now. I'm so pleased and appreciate their thoroughness in keeping me up to date with what they had found.
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear about the issue with your Sonic Massage Gun, we're delighted that Bunny and Erika were able to assist you quickly and thoroughly throughout the troubleshooting process.
We'll be sure to share your kind words with both Bunny and Erika and recognize them for their prompt communication, attention to detail, and dedication to keeping you informed every step of the way. We're glad they were able to determine the best solution and arrange a replacement for you.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey. 🧡✨
Thanks Ben at LifePro…
Ben reached out to me by text after I had been on hold with Life pro and had hung up. I explained my remote control didn't seem to be working, and he sent me a new one right away.
I appreciate his excellent customer service and follow up messages to make sure the controller had arrived. Thank you for replacing the unit and for great communication throughout the exchange.
July 17, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben reached out proactively and was able to quickly resolve the issue with your remote control.
We'll be sure to share your kind words with Ben and recognize him for his outstanding customer service, prompt action, and thoughtful follow-up to ensure your replacement arrived safely. Providing clear communication and making the support process as easy as possible is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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Maribeth was wonderful
Maribeth was wonderful. She was so patient with me as I was confused at first and needed her to help walk me through my process of making sure I had registered for the Lifetime Warranty. I evidently ordered through Amazon and because of this it wasn’t easy to access the order information. I texted her my order form showing my order #: 113-7596822-2669868
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so happy to hear that Maribeth provided you with such a positive experience while helping you register for your Lifetime Warranty.
We understand that locating order information through Amazon can sometimes be confusing, and we're glad Maribeth was patient, supportive, and able to walk you through the process until everything was taken care of. We'll be sure to share your kind words with her and recognize her for her outstanding customer care.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Wow! Spot on product and service!
Wow, what great service - from order placement to order fulfillment to customer support, Lifepro is ON IT! We love our vibration plate, too. Super easy to set up because of good product and package design, and super easy to begin using with how-to video and wrist remote. Can’t beat lifetime warranty!
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your amazing feedback! We're thrilled to hear that your experience with Lifepro has been exceptional from order placement all the way through customer support.
It's wonderful to know that you're loving your vibration plate and found the setup process quick and easy thanks to the thoughtful product design, packaging, instructional videos, and convenient wrist remote. We're also delighted that our lifetime warranty gives you added peace of mind—standing behind our products is a commitment we take seriously.
Thank you for your trust, your kind words, and for choosing Lifepro. We're honored to be part of your wellness journey and look forward to supporting you for many years to come. 🧡✨
Terrible customer service and poor quality control
I would not recommend LifePro based on my experience.
My LifePro 4D Vibration Plate arrived after a long delay and was already damaged out of the box. The display was cracked, the control buttons did not work, and the machine would only operate at maximum speed, making it unusable.
After reporting the fault, I requested a replacement. Instead of replacing the defective machine, LifePro sent me a replacement power cord, despite the problem clearly being with the vibration plate itself. This only delayed resolving the issue and showed that my complaint had not been properly read or understood.
Communication has been poor throughout. I have repeatedly had to explain the same issue and chase for answers, yet I still don't have confirmation that a replacement machine is being sent.
When a product arrives faulty, customers should not have to fight to receive the replacement they are entitled to. Very disappointing experience from both a product quality and customer service perspective.
July 14, 2026
Unprompted review
Reply from Lifepro
We're truly sorry to hear about your experience and sincerely apologize for the frustration you've encountered. This is certainly not the level of service or quality we strive to provide.
We'd like the opportunity to review your case thoroughly and make this right. We will be sending you a request through Trustpilot for some additional information so we can locate your order, investigate what happened, obtain your contact information, and work toward the appropriate resolution as quickly as possible.
Thank you for bringing this to our attention. We appreciate the opportunity to assist you and hope to restore your confidence in Lifepro. 🧡
Red light therapy mask…
I ordered the red light therapy mask from Lifepro last year. It still works great and I can tell a difference. I use it about 3-4 times a week for about 15-20 mins. It also has a blue light and amber light feature for other added benefits. I just leave it on red though. It is super light weight and you can get other things done because you can walk around with it on. It just needs a charge. I highly recommend the LED right light therapy mask! Also, the customer service team is excellent at Lifepro!
July 23, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your fantastic feedback! We're thrilled to hear that you've been enjoying your Lifepro Red Light Therapy Mask and that you've noticed a positive difference since incorporating it into your routine.
It's wonderful to know that you appreciate its lightweight, cordless design, making it easy to stay productive while enjoying your treatments. We're also glad you've found the different light therapy options beneficial and that the mask has continued to perform reliably over the past year.
We're especially grateful for your kind words about our Customer Support Team. Providing exceptional products along with outstanding customer care is something we strive for every day.
Thank you for your recommendation, your trust, and for choosing Lifepro. We're honored to be part of your wellness journey and look forward to supporting you for many years to come. 🧡✨
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When my lifepro rumblex stopped…
When my lifepro rumblex stopped working, I got in touch with customer service. The support I received was great. Ben kept up with me through messages. Erika, Ricardo and Maria kept me updated through emails. Since my unit was still under warranty, they replaced it. I received it today. I could not be happier with the prompt responses from the customer service team.
July 21, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear your Lifepro Rumblex stopped working, we're delighted that our Customer Support Team was able to make the warranty process smooth and hassle-free.
It's great to hear that Ben kept in touch with you through messages, while Erika, Ricardo, and Maria kept you informed every step of the way via email. We'll be sure to share your kind words with each of them and recognize them for their excellent communication, teamwork, and dedication to providing outstanding customer service.
We're thrilled that your replacement unit has arrived and that you're happy with the prompt support you received. Standing behind our products and taking care of our customers is something we take great pride in.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and wish you many more years of enjoying your Rumblex! 🧡✨
Replacement Allevared Pro belt cords
I received a replacement Allevared Pro belt a while back and I hadn't used it in a while since we had a second one. When I finally had the time to use the replacement one, the controller cord plug and the additional cord that it comes with were not the right prong size to fit into the pelt ports. So I contacted LifePro and talked with Miguel Diaz in customer care and he was able to send the right cords out to me very quickly! Don
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry to hear there was an issue with the cords for your replacement AllevaRed Pro Belt, we're so glad Miguel was able to quickly identify the problem and get the correct replacement cords sent out to you.
We'll be sure to share your kind words with Miguel and recognize him for his prompt, attentive, and efficient support. Our goal is to resolve issues as quickly and smoothly as possible so you can get back to enjoying your Lifepro products.
Thank you for your patience, your trust, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
I bought an agility vibrating massage…
I bought an agility vibrating massage ball that was dysfunctional. Ben on the support team made the lifetime warranty good and immediately replaced the unit. Great product that they clearly stand behind their product.
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben was able to assist you with your Agility Vibrating Massage Ball and make the lifetime warranty process quick and hassle-free.
We'll be sure to share your kind words with Ben and recognize him for providing such prompt and helpful support. Standing behind our products is something we take great pride in, and we're so glad we could quickly get a replacement on its way.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come. 🧡✨
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