Huge shoutout to @LifeProFitness! After 4 years of daily use, my sauna blanket finally gave out. I reached out about their lifetime warranty, and they immediately approved a replacement with no... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wow, what great service - from order placement to order fulfillment to customer support, Lifepro is ON IT! We love our vibration plate, too. Super easy to set up because of good product and package de... See more
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I was enjoying my vibration plate and I'm very happy with the product, but I was having some trouble with the power cord and the remote wasn't really working. Nicka with customer service was friendly... See more
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I purchased the LifePro Waver. Love it! The remote was not working. Thought it was the batteries, but no. Contacted CS on a weekend, not expecting a response until Monday, but got immediate response f... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Truly amazing support
Not only were they extremely quick to respond and give support, but the replacement for the lifetime warranty was sent out within the same week.
One of the best companies I've had to work with from a support perspective, truly amazed.
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible feedback! We're thrilled to hear that our Customer Support Team was able to provide quick assistance and that your Lifetime Warranty replacement was processed and shipped so promptly.
Knowing that Lifepro stands out as one of the best support experiences you've had is a huge compliment and means so much to our team. We take great pride in making the warranty process simple, efficient, and stress-free for our customers.
Thank you for your trust, your kind words, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
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Life Pro Fitness Support
I recently reached out to Life Pro about an issue with my Rumblex 4D, and the support I received was exceptional. Maria R was quick to respond, clearly knowledgeable, and genuinely took the time to make sure my issue was fully resolved rather than just giving me a generic answer.
What stood out most was the outstanding customer service I received: Maria followed up personally, “She went out of their way to expedite a replacement.” It’s rare to get service this attentive these days, and it’s made me trust the brand even more.
Highly recommend Life Pro — not just for their products, but for how they treat their customers.
July 2, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible feedback! While we're sorry to hear you experienced an issue with your Rumblex 4D, we're delighted that Maria R was able to provide the exceptional support you deserved.
We'll be sure to share your wonderful comments with Maria and recognize her for her prompt responses, product knowledge, and genuine commitment to resolving your concern. It's especially rewarding to hear that her personal follow-up and efforts to expedite your replacement helped strengthen your trust in Lifepro.
Providing attentive, personalized customer care is something we strive for every day, and we're honored that your experience reflected that commitment.
Thank you for your trust, your recommendation, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
As a retired person who has experienced…
As a retired person who has experienced several health challenges is last few years, I know how important mobility is to keep seniors moving.
I have been using an Ellipse for the past few years but I really wanted more when Sciatica wandered into my life. The first LifePro ad I saw convinced me that I needed and wanted it! I ordered it and opened it immediately, then hopped right on. I was also going to PT twice a week at the time. I noticed right away that the pain in back going down left leg was greatly diminished after the first four days. I had chosen not to take a drug for pain which Dr frowned upon. I have continued and look forward to using LifePro 5 to 6 times every week since I got it. I have continued Ellipse for 10,000 to 20,000 steps per day also. I vary intensity on both every day.
Can’t tell you how much I love my LifePro and plan to continue using it forever. Several friends have also purchased a LifePro of their own after I shared mine with them. Seniors fall into trap of inactivity and this product could seriously and positively impact so many lives and I tell everyone about it. Thank you Arthur for asking me to share my great experience with this product. My cat and dog are also loving the vibration experience.
August 2, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share such an inspiring experience 🧡✨
Thank you so much for your heartfelt review! Your story is a wonderful reminder of how staying active can make such a meaningful difference, and we're honored that your Lifepro has become an important part of your wellness journey.
We're delighted to hear that you noticed relief from your sciatica symptoms so quickly and that you've continued using your Lifepro 5–6 times a week alongside your daily Ellipse routine. Your dedication to maintaining your mobility and overall health is truly inspiring, and it's especially rewarding to know that you've shared your positive experience with friends, encouraging them to begin their own wellness journeys.
We'll also be sure to share your kind words with Arthur and recognize him for encouraging you to share your story. We know he'll be thrilled to hear how much of an impact your Lifepro has had on your life.
And we have to say—we loved hearing that even your cat and dog are enjoying the vibration experience! 🐾😊
Thank you for your trust, your recommendation, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and wish you many more years of health, mobility, and wellness. 🧡✨
Truly
Truly, exceptional customer service!!
Always above and beyond!
On top of high-quality products and customer service received from Susan their best representative!! You cannot go wrong with anything you purchased…
Truly accompany seeking to provide people with products that truly help and heal with a customer service team committed to care for your Experience and needs…
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your amazing feedback! We're truly honored to hear that you've had such an exceptional experience with both our products and our Customer Support Team.
We'll be sure to share your wonderful comments with Susan and recognize her for consistently going above and beyond to provide outstanding service. Knowing that she made such a positive impact on your experience means so much to us.
It's especially rewarding to hear your kind words about our mission. We are passionate about creating high-quality products that support health and wellness, and pairing them with a customer care team that is genuinely committed to our customers' needs.
Thank you for your trust, your recommendation, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
Quick and easy warrantee support
We were frustrated about this expensive item having a problem. We sent a message and the reply from Bunny was kind, fast, and ready to help us. I was pleasantly surprised at the fast and friendly service.
July 31, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're sorry to hear that you experienced an issue with your product, and we completely understand how frustrating that can be.
We're delighted to hear that Bunny was able to turn that experience around with her kind, prompt, and helpful support. We'll be sure to share your wonderful comments with her and recognize her for providing the fast and friendly service that made such a positive impression.
Thank you for giving us the opportunity to help and for placing your trust in Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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Lifetime Warranty Indeed!
I had a Legra Hand Massager that was given to me as a gift. Unfortunately, when I opened it, it was not working. Even though I didn’t have the purchase invoice, I reached out to Lifepro’s customer service, and they were incredibly helpful and understanding.
They generously replaced the unit free of charge, making the whole process smooth and hassle-free. I truly appreciate the excellent customer service I received. A special thank you to Maria and Faustine for their kindness, professionalism, and assistance throughout the process!
Lifepro truly stands behind its products and values its customers. Highly recommended! 😊
August 2, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your wonderful feedback! While we're sorry to hear that your Legra Hand Massager wasn't working when you first opened it, we're delighted that our Customer Support Team was able to make the replacement process smooth and hassle-free.
We'll be sure to share your kind words with Maria and Faustine and recognize them for their kindness, professionalism, and dedication to providing exceptional customer care. We're thrilled they were able to assist you, even without the original purchase invoice, and ensure you received a working replacement.
Your comments about our commitment to standing behind our products and valuing our customers truly mean the world to us. Thank you for your trust, your recommendation, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and wish you many enjoyable moments with your new Legra Hand Massager. 🧡✨
Lifepro was suggested to me through…ChatGPT
Lifepro was suggested to me through ChatGPT. I purchased the infra-red belt. I had some issues initially, in receiving the product, but the company was quick to fix the issue and ship me the product. I am happy with how infrared technology is helping me with my lower back pain. In 3 weeks of use, I am feeling improvement. Thank you.
S.B.
August 2, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your thoughtful feedback! We're honored that you chose Lifepro and are delighted to hear that your Infrared Therapy Belt has been helping with your lower back pain.
While we're sorry there were some initial issues with your delivery, we're glad our team was able to quickly resolve the situation and get your product to you. It's even more rewarding to hear that after just three weeks of use, you're already noticing improvement.
Thank you for your trust, your patience, and for choosing Lifepro. We're honored to be part of your wellness journey and wish you continued relief and many more positive results in the weeks and months ahead. 🧡✨
Customer service
Customer service; check in and motivational emails and of course my new vibration plate!
August 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so happy to hear that you've been enjoying not only your new vibration plate, but also the customer service, follow-up check-ins, and motivational emails from our team.
Our goal is to support you throughout your entire wellness journey, and it's great to know that these little touches have made a positive difference in your experience.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to continuing to support you every step of the way. 🧡✨
Ben L was great .He explained what I…
Ben L was great .He explained what I needed to provide for information.Very patient.We need more people like Ben L. August 2
August 2, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your kind words! We're delighted to hear that Ben L provided you with such a positive experience.
We'll be sure to share your wonderful feedback with Ben and recognize him for his patience, clear communication, and dedication to helping you through the process. Hearing that "we need more people like Ben" is one of the greatest compliments he could receive.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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Not overly happy with the lifepro…
Not overly happy with the lifepro alleviated pro light therapy belt’s quality as I have had issue with it since my original order. Wiring on the controller has failed not once but twice now and this second time I spent a month and two weeks of going back and forth on text messages waiting for products to come off back order. Ben, was helpful during this unfortunate time and always kept me updated. It was out of his power when the part was on back order for weeks and then decided to send me a whole new unit and then that was on back order for a few weeks. It was not fun being without my belt for this long but Ben made it better. I’m hopeful that this unit will last longer than my other two units.
June 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your honest feedback 🧡✨
We're truly sorry to hear about the repeated issues you've experienced with your AllevaRed Pro Light Therapy Belt and understand how frustrating it must have been to be without it for such an extended period. We sincerely apologize for the delays caused by the backordered parts and replacement unit.
That said, we're grateful to hear that Ben was able to provide consistent communication and support throughout the process. We'll be sure to share your kind words with him and recognize him for keeping you informed and doing everything he could to help while waiting for inventory to become available.
Your feedback is incredibly valuable to us, and we genuinely appreciate your patience and understanding during this experience. We hope your new unit provides the long-lasting performance you expect, and if you ever need anything in the future, please know we're always here to help.
Thank you for giving us the opportunity to make things right and for continuing to place your trust in Lifepro. 🧡✨
I had an issue with a particular unit
I had an issue with a particular unit, and BEN and the LifePro team helped me find my order number and facilitate the issue...I have several units, I use them and the best advertisement i can offer is WORD OF MOUTH. I tell all my friends and tennis teammates! THANK YOU BEN FOR REACHING OUT, A LIVE PERSON HELPED ME ON A SUNDAY!
August 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your wonderful feedback! We're delighted to hear that Ben and the Lifepro team were able to help you locate your order information and quickly resolve your issue.
We'll be sure to share your kind words with Ben and recognize him for his dedication and exceptional support. Knowing that he reached out personally—even on a Sunday—and provided the kind of service that made a lasting impression means so much to us.
We're also incredibly grateful for your continued support and loyalty. It means the world to hear that you own several of our products and recommend Lifepro to your friends and tennis teammates. Word-of-mouth recommendations are one of the greatest compliments we could ever receive.
Thank you for your trust and for being such a valued member of the Lifepro family. We look forward to supporting your wellness journey for many years to come. 🧡✨
The support team was very helpful
The support team was very helpful, especially Kylle. The process took a little longer than I thought mainly because my replacement was out of stock. But I did get a brand new machine. Thank you again.
August 2, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry that the replacement process took a little longer than expected due to the item being out of stock, we're delighted to hear that our Support Team was able to assist you and ultimately provide you with a brand-new machine.
We'll be sure to share your kind words with Kylle and recognize her for the helpful support she provided throughout the process. We truly appreciate your patience and understanding while we worked to get your replacement to you.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and hope you enjoy your new machine for many years to come. 🧡✨
Great customer service from Lifepro
Flaire at Lifepro Support did a great job at handling my issue.She understood the issue and worked quickly to come up with a solution.
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're delighted to hear that Flaire provided you with such a positive support experience.
We'll be sure to share your wonderful comments with Flaire and recognize her for understanding your concern and working quickly to find a solution. Providing responsive, thoughtful, and efficient customer care is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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Lifepro replacement request
I had problems with my SonicPro massage gun machine. I reached out to Lifepro, Maria was the customer service representative assigned to the case. Her service was excellent, I received my replacement equipment in less than 10 days.
August 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that you experienced an issue with your SonicPro Massage Gun, we're delighted that Maria was able to assist you and make the warranty process smooth and efficient.
We'll be sure to share your kind words with Maria and recognize her for providing excellent customer service. We're thrilled to hear that your replacement arrived in less than 10 days and that the process met your expectations.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and hope you enjoy your replacement SonicPro Massage Gun for many years to come. 🧡✨
Lifetime Warranty is Lifepro's Best Feature
The Lifetime warranty associated with Lifepro Fitness' products is the best feature of their company. Whenever I have a problem (which is not very often due to the high quality) with a product I had purchased in the past (no matter how long ago it was), they have consistently resolved it with a full replacement at no additional cost. Incredible customer service and courtesy whenever I reach out! Very impressive and a customer for life!!! Thank you so very very much. :)
August 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible feedback! We're truly honored to hear that our Lifetime Warranty and Customer Support have earned your trust over the years.
It's wonderful to know that whenever you've needed us, our team has been able to provide a smooth replacement process and that the quality of our products has met your expectations. Hearing that you've become a "customer for life" is one of the greatest compliments we could ever receive.
Your kind words about our customer service, courtesy, and commitment to standing behind our products mean the world to us. Thank you for your continued trust, your loyalty, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come. 🧡✨
Recently I had to contact lifepro…
Recently I had to contact lifepro recently and Angelica immediately answered and took care of my problem. I got my new unit within a few days and now I'm able to go back to using it evert day again. Thank you Angelica for your prompt help.
July 22, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Angelica was able to assist you right away and quickly resolve your concern.
We'll be sure to share your kind words with Angelica and recognize her for her prompt, attentive support. It's great to know that your replacement arrived within just a few days and that you're back to enjoying your Lifepro product every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and wish you continued success on your wellness journey. 🧡✨
I WANT to thank Martha and Maria and…
I WANT to thank Martha and Maria and the LifePro Team. They were so quick efficient, thorough, and did not waste time replacing my unit When several of my strands went out. I just want to thank them. I run a body contouring business, and when my clients ask which red light therapy company I recommend, I will and have recommended LifePro every time because they stand behind their products.
July 31, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your heartfelt feedback! We're honored to hear that Martha, Maria, and the entire Lifepro Team were able to provide you with such quick, efficient, and thorough support when your unit needed to be replaced.
We'll be sure to share your wonderful comments with Martha and Maria and recognize them for their exceptional service. Knowing they were able to get you back up and running without delay is exactly the experience we strive to provide.
It means even more to hear that, as the owner of a body contouring business, you confidently recommend Lifepro to your clients. Your trust in our products and your willingness to stand behind our brand is one of the greatest compliments we could receive.
Thank you for your loyalty, your recommendation, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting both you and your clients for many years to come. 🧡✨
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Excellent Customer Service
I submitted the promotion for a gift card, and Pejay was very responsive to process it and received very quickly. Excellent customer service.
July 31, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Pejay was so responsive in processing your gift card promotion and that you received it so quickly.
We'll be sure to share your kind words with Pejay and recognize her for providing such prompt and excellent customer service. Delivering a smooth and efficient experience for our customers is always our goal.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Ben at Lifepro resolved my issue with…
Ben at Lifepro resolved my issue with my LED face mask. The whole team at Lifepro is outstanding
August 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben was able to resolve the issue with your LED Face Mask and provide you with the support you needed.
We'll be sure to share your kind words with Ben and the rest of the Lifepro Team. Knowing that you found our entire team to be outstanding means so much to us and motivates us to continue delivering the best possible customer experience.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Outstanding Customer Service from Ben!
Outstanding Customer Service from Ben!! I was having a little trouble connecting with the support team when Ben intervened. He was a tremendous help and walked me through the steps I needed to follow. While I was unable to provide all the info required, they were still able to answer my questions and process my request. I will definitely be a returning customer of Life Pro Fitness!
August 1, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your wonderful feedback! We're delighted to hear that Ben was able to step in and provide the support you needed.
We'll be sure to share your kind words with Ben and recognize him for his patience, guidance, and commitment to helping you through the process. We're especially glad that, even without all the requested information, our team was still able to answer your questions and process your request.
Knowing that this experience has earned your trust and that you plan to be a returning Lifepro customer is one of the greatest compliments we could receive.
Thank you for your support and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to serving you again in the future. 🧡✨
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