I’ve really enjoyed using the Turbo 3D Vibration Plate. It has a lot of different settings and options, so it’s easy to adjust based on how I’m feeling or what kind of workout I want. It’s simple to u... See more
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Well Here's My New Story bout Life Pro Staff Mary is The Best.. She Resolved My Mistaken Order,Which I Got Refunded Immediately for an Item I didn't Want...No Hassle, No Worries,No Problem, I broke my... See more
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I contacted Sandra with Life Pro Fitness regarding a promotional gift with my purchase of the Life Pro Mini vibration plate. She responded back on a Sunday night, the same night I sent the message, in... See more
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Susan has been a great help with questions that I have had regarding my orders and warranty information. They have provided great customer service and prompt replies on my inquiries. I received one i... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Bunny and Erika were quick to respond…
Bunny and Erika were quick to respond to my request. I was initially just looking for support to see what I needed to do about a knocking noise in my Sonic massage gun. They asked several questions for troubleshooting, and determined that it couldn't be fixed. They are sending a replacement unit now. I'm so pleased and appreciate their thoroughness in keeping me up to date with what they had found.
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear about the issue with your Sonic Massage Gun, we're delighted that Bunny and Erika were able to assist you quickly and thoroughly throughout the troubleshooting process.
We'll be sure to share your kind words with both Bunny and Erika and recognize them for their prompt communication, attention to detail, and dedication to keeping you informed every step of the way. We're glad they were able to determine the best solution and arrange a replacement for you.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey. 🧡✨
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Thanks Ben at LifePro…
Ben reached out to me by text after I had been on hold with Life pro and had hung up. I explained my remote control didn't seem to be working, and he sent me a new one right away.
I appreciate his excellent customer service and follow up messages to make sure the controller had arrived. Thank you for replacing the unit and for great communication throughout the exchange.
July 17, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben reached out proactively and was able to quickly resolve the issue with your remote control.
We'll be sure to share your kind words with Ben and recognize him for his outstanding customer service, prompt action, and thoughtful follow-up to ensure your replacement arrived safely. Providing clear communication and making the support process as easy as possible is something we strive for every day.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Maribeth was wonderful
Maribeth was wonderful. She was so patient with me as I was confused at first and needed her to help walk me through my process of making sure I had registered for the Lifetime Warranty. I evidently ordered through Amazon and because of this it wasn’t easy to access the order information. I texted her my order form showing my order #: 113-7596822-2669868
July 29, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so happy to hear that Maribeth provided you with such a positive experience while helping you register for your Lifetime Warranty.
We understand that locating order information through Amazon can sometimes be confusing, and we're glad Maribeth was patient, supportive, and able to walk you through the process until everything was taken care of. We'll be sure to share your kind words with her and recognize her for her outstanding customer care.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Wow! Spot on product and service!
Wow, what great service - from order placement to order fulfillment to customer support, Lifepro is ON IT! We love our vibration plate, too. Super easy to set up because of good product and package design, and super easy to begin using with how-to video and wrist remote. Can’t beat lifetime warranty!
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your amazing feedback! We're thrilled to hear that your experience with Lifepro has been exceptional from order placement all the way through customer support.
It's wonderful to know that you're loving your vibration plate and found the setup process quick and easy thanks to the thoughtful product design, packaging, instructional videos, and convenient wrist remote. We're also delighted that our lifetime warranty gives you added peace of mind—standing behind our products is a commitment we take seriously.
Thank you for your trust, your kind words, and for choosing Lifepro. We're honored to be part of your wellness journey and look forward to supporting you for many years to come. 🧡✨
Red light therapy mask…
I ordered the red light therapy mask from Lifepro last year. It still works great and I can tell a difference. I use it about 3-4 times a week for about 15-20 mins. It also has a blue light and amber light feature for other added benefits. I just leave it on red though. It is super light weight and you can get other things done because you can walk around with it on. It just needs a charge. I highly recommend the LED right light therapy mask! Also, the customer service team is excellent at Lifepro!
July 23, 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your fantastic feedback! We're thrilled to hear that you've been enjoying your Lifepro Red Light Therapy Mask and that you've noticed a positive difference since incorporating it into your routine.
It's wonderful to know that you appreciate its lightweight, cordless design, making it easy to stay productive while enjoying your treatments. We're also glad you've found the different light therapy options beneficial and that the mask has continued to perform reliably over the past year.
We're especially grateful for your kind words about our Customer Support Team. Providing exceptional products along with outstanding customer care is something we strive for every day.
Thank you for your recommendation, your trust, and for choosing Lifepro. We're honored to be part of your wellness journey and look forward to supporting you for many years to come. 🧡✨
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When my lifepro rumblex stopped…
When my lifepro rumblex stopped working, I got in touch with customer service. The support I received was great. Ben kept up with me through messages. Erika, Ricardo and Maria kept me updated through emails. Since my unit was still under warranty, they replaced it. I received it today. I could not be happier with the prompt responses from the customer service team.
July 21, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear your Lifepro Rumblex stopped working, we're delighted that our Customer Support Team was able to make the warranty process smooth and hassle-free.
It's great to hear that Ben kept in touch with you through messages, while Erika, Ricardo, and Maria kept you informed every step of the way via email. We'll be sure to share your kind words with each of them and recognize them for their excellent communication, teamwork, and dedication to providing outstanding customer service.
We're thrilled that your replacement unit has arrived and that you're happy with the prompt support you received. Standing behind our products and taking care of our customers is something we take great pride in.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and wish you many more years of enjoying your Rumblex! 🧡✨
Replacement Allevared Pro belt cords
I received a replacement Allevared Pro belt a while back and I hadn't used it in a while since we had a second one. When I finally had the time to use the replacement one, the controller cord plug and the additional cord that it comes with were not the right prong size to fit into the pelt ports. So I contacted LifePro and talked with Miguel Diaz in customer care and he was able to send the right cords out to me very quickly! Don
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry to hear there was an issue with the cords for your replacement AllevaRed Pro Belt, we're so glad Miguel was able to quickly identify the problem and get the correct replacement cords sent out to you.
We'll be sure to share your kind words with Miguel and recognize him for his prompt, attentive, and efficient support. Our goal is to resolve issues as quickly and smoothly as possible so you can get back to enjoying your Lifepro products.
Thank you for your patience, your trust, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
I bought an agility vibrating massage…
I bought an agility vibrating massage ball that was dysfunctional. Ben on the support team made the lifetime warranty good and immediately replaced the unit. Great product that they clearly stand behind their product.
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Ben was able to assist you with your Agility Vibrating Massage Ball and make the lifetime warranty process quick and hassle-free.
We'll be sure to share your kind words with Ben and recognize him for providing such prompt and helpful support. Standing behind our products is something we take great pride in, and we're so glad we could quickly get a replacement on its way.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come. 🧡✨
I had a question about something that…
I had a question about something that Sandra ended up helping me with. She was communicative, attentive, and ended up solving what I initially inquired about!
July 17, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Sandra provided you with such a positive customer service experience.
We'll be sure to share your kind words with Sandra and recognize her for being communicative, attentive, and dedicated to resolving your concerns. Providing thoughtful, personalized support is something we strive for every day, and we're so glad she was able to help.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
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Ben the representative at Lifepro…
The representative at Lifepro Support(Ben) was very helpful. My unit stopped working and he helped with getting me a replacement. Appreciate the prompt service and professionalism! Thank you Ben & Lifepro!
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that Ben was able to assist you with your replacement and make the warranty process smooth and stress-free.
We'll be sure to share your kind words with Ben and recognize him for his helpfulness, prompt service, and professionalism. Our goal is to make every customer feel supported, and we're thrilled to know that Ben delivered that experience.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
The tech was great at giving me step by…
The tech was great at giving me step by step directions. She let me text and email my problems. She took the action to get my product back to me under warranty without the hassle of finding a box and shipping back what I thought would last a long time.
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're delighted to hear that our support team provided clear, step-by-step guidance and made it easy for you to communicate through text and email.
We're especially glad that the warranty process was smooth and hassle-free, allowing you to receive your replacement without the inconvenience of finding a box or shipping your original product back. Making the process as simple and stress-free as possible is exactly what we strive for.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Problem Solved !!
I had an issue and Ben and I texted, and he worked out my problem quickly, so he's my hero !!
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so happy to hear that Ben was able to quickly resolve your issue and make the process easy through text communication.
We'll be sure to share your kind words with Ben and recognize him for his prompt, helpful, and attentive support. We love hearing that he became your "hero"—that's exactly the kind of customer experience we strive to provide!
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
Lifetime Warranty
Huge shoutout to @LifeProFitness!
After 4 years of daily use, my sauna blanket finally gave out. I reached out about their lifetime warranty, and they immediately approved a replacement with no hassle at all!
I already own five of their products—including my vibration plate, under-desk bike, red light belt, and LED panel—and this amazing support is exactly why I’m a loyal customer. It’s so refreshing when a company actually stands by what they promise. 10/10 recommend LifePro for your health & wellness journey!
July 24, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible support and for being such a loyal member of the Lifepro family! It means the world to us to hear that you've trusted our products for years and that you now own five Lifepro products, including your sauna blanket, vibration plate, under-desk bike, red light belt, and LED panel.
We're especially happy to hear that your experience with our lifetime warranty was quick, easy, and hassle-free. Standing behind our products is a commitment we take seriously, and we're glad we could provide a seamless replacement after four years of daily use.
Your recommendation and kind words truly mean so much to our entire team. Thank you for placing your trust in Lifepro and for allowing us to be part of your health and wellness journey. We look forward to continuing to support you for many more years to come. 🧡✨
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I have been using LifePro equipment for 6 years.
I have been using LifePro equipment since 2020. I have MS and arthritis, and walking was once beyond my abilities. After a couple of months with a vibration plate, that all changed and I have been walking for years now. In addition to my Rhythm and Rumblex, I also use the red light therapy belt, red light face mask, massage gun, and massage ball. I love the way they stand behind their products (I did have to use the warranty once on the red light face mask and it was very fast and simple), have super helpful employees who go above and beyond, land the products are just outstanding. Most recently I contacted them because I lost my User Manual for my red light therapy belt. I heard back in under 24 hours, they sent me a pdf of the guide and also gave me some helpful hints. I love the community, the videos available on their website as well as on YouTube. I wish every company was as responsive as LifePro, the world would be a little bit less stressful.
July 28, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your incredible experience 🧡✨
Thank you for being a valued member of the Lifepro family since 2020 and for sharing such an inspiring story. It means so much to hear how our products have become an important part of your wellness journey. Knowing that your vibration plates have helped you regain the ability to walk after previously struggling with mobility is truly inspiring, and we're honored to have played even a small role in your progress.
We're also delighted to hear that you've found value in so many of our products, including your Rhythm, Rumblex, Red Light Therapy Belt, Face Mask, Massage Gun, and Massage Ball. It’s wonderful to know that our lifetime warranty, educational resources, videos, and customer support have all contributed to a positive experience.
We're especially grateful for your kind words about our support team. Whether it was quickly replacing your red light face mask under warranty or simply sending you a replacement user manual with additional helpful tips, we're happy we could be there when you needed us.
Your comment that you wish every company was as responsive as Lifepro is one of the highest compliments we could receive. Thank you for your trust, your continued support, and for being such an incredible advocate for Lifepro. We’re honored to be part of your wellness journey and wish you continued strength, mobility, and wellness for many years to come. 🧡✨
Marineth was EXCELLENT
Marineth was EXCELLENT. Kind, knowledgeable and processed my warranty quickly.
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Marineth provided you with such an excellent experience.
We'll be sure to share your kind words with Marineth and recognize her for being kind, knowledgeable, and for processing your warranty claim quickly and efficiently. Providing exceptional support and making the warranty process as smooth as possible is always our goal.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us. 🧡✨
The time it took to resolve the problem and the employee Leoncio
What made my experience so great? Leoncio from Lifepro!!!
They truly do stand behind their product and it's Lifetime Warranty!!!
I purchased a Rumblex Plus/Pro 4D Vibration Plate Exercise Machine with 60 Speeds in November 2025, one of the motors recently stopped working.
I contacted LifePro customer support on July 18th, I submitted all the information on my unit they requested as well as photos and a short video.
I just received word today July 27th) my new unit is on it's way.
We used to believe in companies and their word when they told us they stood behind their products, as we all know, now days we know all to well, that is usually a memory from our past.
LifePro is a Company and Leoncio is an employee of that company that I will recommend to everyone just like I recommend their product.
I purchased mine after breaking my back and the Orthopedic surgeon recommend it.
I have recommend it to 6 of my friends that had back problems, they all have purchased one and just like I do, swear by them.
I truly hope this will help put this Company and one of their machines in your future.
Carl M
The Villages Fl
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you so much for your incredible and thoughtful review! Reading stories like yours reminds us why we're passionate about what we do.
We're honored that your orthopedic surgeon recommended the Rumblex Plus/Pro 4D Vibration Plate and even more grateful to hear that it has played such an important role in your recovery after your back injury. Knowing that you've recommended it to six friends who have also benefited from it means the world to us.
We're also thrilled to hear that Leoncio made your warranty experience so positive. We'll be sure to share your heartfelt comments with him and recognize him for his professionalism, prompt communication, and dedication to making the replacement process smooth and worry-free.
At Lifepro, we truly believe that a lifetime warranty should mean exactly that, and we're grateful that we had the opportunity to demonstrate our commitment to standing behind our products and supporting our customers.
Thank you for your trust, your loyalty, and for continuing to recommend both our products and our company to others. We are honored to have you as part of the Lifepro family and wish you continued strength, wellness, and success on your recovery journey. 🧡✨
Replacing my belt
My belt stopped working. I figured it would be a battle to have it replace, but NOPE! LifePro truly backs up their warranty! Arthur was amazing! Responded to my email, kept me posted about my replacement and always responded to my questions. Truly amazing customer service!
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! While we're sorry to hear that your belt stopped working, we're delighted that your experience with our warranty process exceeded your expectations.
It's wonderful to know that Arthur provided prompt communication, kept you updated throughout the replacement process, and was always available to answer your questions. We'll be sure to share your kind words with Arthur and recognize him for delivering such exceptional customer service.
Standing behind our products and making the warranty process as smooth and hassle-free as possible is something we take great pride in. Thank you for recognizing our commitment to our customers.
We truly appreciate your trust, your support, and your kind recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for years to come 🧡✨
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Ben was very communicative and helpful
Ben was very communicative and helpful. I had a warranty claim and he made the process smooth and efficient. I would definitely recommend this company. Top notch.
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that Ben made your warranty claim process smooth, efficient, and stress-free.
We'll be sure to share your kind words with Ben and recognize him for his excellent communication, professionalism, and dedication to providing outstanding customer service. It's always our goal to make every support experience as seamless as possible.
Thank you for your trust, your recommendation, and for choosing Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Great product; great service
First of all, I use the red light belt every day for my back, and it definitely seems to help. After using it regularly for several months, I went on a vacation last year, and, though I had packed the belt, I hadn't used it for a few days because of the travel. I got on a cruise ship, reached down to pick up a sock, and threw my back out. I immediately restarted using the belt, and it got me moving again in just a couple of days. I've recommended it to several friends. And, dealing with the company has been great. My first belt stopped working after a couple of years. I immediately purchased a new one, not realizing the first was still under warranty. The new one arrived, and I saw it came with a lifetime warranty! I called to check on the first belt, and I was immediately sent a second new belt to replace the original. All good. I gave the replacement belt to my daughter, who has been suffering back spasms. I highly recommend Lifepro.
July 16, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for sharing your incredible journey with your Lifepro Red Light Therapy Belt! We're thrilled to hear that it has become such an important part of your daily wellness routine and that you've experienced such meaningful benefits over the years.
It's especially rewarding to know that you noticed the difference when you went a few days without using it and that getting back to your routine helped you feel better so quickly. Hearing stories like yours reminds us why we're passionate about creating products that support our customers' wellness.
We're also delighted that your experience with our Customer Support Team and lifetime warranty was just as positive. Standing behind our products is something we take great pride in, and we're happy we could quickly provide a replacement when you needed it. It's wonderful that your replacement belt is now helping your daughter as well.
Thank you for your continued trust, your recommendations to your friends and family, and for being a valued member of the Lifepro family. We truly appreciate your support and wish both you and your daughter continued comfort and wellness for many years to come 🧡✨
Ben life pro team
Ben, lifepro team was very helpful and text me with tracking info. Support was great but delivery company not so great because of delay or no tracking info provided as most companies do so.
July 27, 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're so glad to hear that Ben and the Lifepro team were able to provide helpful support and keep you informed with tracking updates throughout the process.
While we're sorry to hear that the delivery experience didn't meet your expectations due to the delays and limited tracking updates, we appreciate your understanding and your kind words about our support team. We'll continue working to provide the best possible experience for our customers from start to finish.
We'll be sure to share your appreciation with Ben and recognize him for his excellent communication and dedication to helping you.
Thank you for your trust and for choosing Lifepro. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
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