Lifesuny Reviews 

205
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with orders, frequently not receiving products or experiencing long delays without any communication. People also expressed strong dissatisfaction with the customer service, citing a lack of response to inquiries and difficulty getting assistance. Additionally, numerous reviewers struggled to obtain refunds, even after returning defective or incorrect items. The quality of products was also a concern for many, with some receiving items that did not match descriptions or were of poor quality. Conversely, some people were satisfied with their experience, praising helpful customer service representatives and receiving their orders promptly. These customers also found certain products to be of good quality and met their expectations.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction with their... See more

Order

Consumers find order experiences to be ambiguous, with many reporting significant issues such as never... See more

Response time

Clients share negative opinions on response time, with many expressing frustration over unanswered emails and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing dissatisfaction and calling... See more

Refund

Customers consistently note negative experiences with refund, with many reporting difficulties in receiving... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered rust remover product three weeks ago, credit card charged, no invoice, no acknowledgement of order. Emailed them - one reply - be patient. But no tracking number. Stay away.

Company replied

Rated 1 out of 5 stars

I’m not impressed with customer service at all. I’ve attempted to contact them several times about me accidentally ordering 3 items instead of 1! Highly upset about not knowing if they have gotten m... See more

Company replied

Rated 1 out of 5 stars

I will give zero star if there is an option. I ordered 3 sets of X8 violent ultra powerful 150000 rpm fan blower its was delivered but 1 blower is not broken the usb c is broken I emailed 2 times al... See more

Company replied



Contact info

2.3

Poor

TrustScore 2.5 out of 5

205 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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2.3

All reviews

(205)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a curling iron/flat iron

I ordered a curling iron/flat iron. Took over a month, when it did arrive, it doesn’t work! I contacted them, they said responded with they would not refund it! Pretty much oh well! Don’t waste your time and money!

February 1, 2024
Unprompted review
Rated 4 out of 5 stars

Mattress lifters

The mattress lifters that I easily ordered came in a reasonable amount of time. I was a little surprised that they were shorter than they appeared in the ad, but still work well. My mattress is quite heavy and this little tool has made it considerably easier to tuck in the top sheet and blanket.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great First Experience!

I love that the track is complete - I could always see where my package was as it made the trek. Product was also as described and the entire purchase process was quite easy.

March 5, 2024
Unprompted review
Rated 5 out of 5 stars

Finally received articles I ordered so…

Finally received articles I ordered so far they were well received by the individuals I gave them to. Can not fault you for slow delivery time postal service is terribly slow such a tiny package had to go to so many different stations before it reaches its final destination. So sad.

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

I've been buying from them since last.

I've been buying from them since last year and so far I experienced a good customer service. Before I shop from them I check DHGate and Aliexpress first and Lifesuny has some cheaper products than those two websites or different products, that's what I buy from them and they always respond to my emails or complaints. I will buy again from this seller.

February 26, 2024
Rated 1 out of 5 stars

Over a month. Not received.

Placed an order on December 11 th. As of January 23rd I have been unable to get any information on the order or even a response. Typically don’t order from unknown companies, however sister ordered and received so I did also. If there was any communication at all I would be fine waiting. However I have sent several emails and received no response. My advice is DO NOT order from lifesuny.com

December 11, 2023
Unprompted review

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