Lifesuny Reviews 

204
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving their products or orders, with some waiting weeks or months without delivery. Reviewers frequently mentioned issues with customer service, citing a lack of response to emails and requests for assistance, especially concerning order problems and refunds. People also expressed dissatisfaction with the product quality, stating that items received were not as described or were cheap knock-offs. The refund process was a significant point of frustration, with many customers unable to secure refunds even after returning defective products or not receiving their orders. Conversely, a small portion of people felt satisfied with the customer service, highlighting helpful and understanding representatives who assisted with order cancellations and refunds. Some customers also noted positive experiences with product quality, finding items like chairs sturdy and pens functional.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery. Many customers express... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Response time

Users describe negative interactions with response times, with many customers reporting that their emails and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing dissatisfaction... See more

Refund

Clients share negative opinions on refunds, with many reporting difficulties in obtaining them. Several... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered rust remover product three weeks ago, credit card charged, no invoice, no acknowledgement of order. Emailed them - one reply - be patient. But no tracking number. Stay away.

Company replied

Rated 1 out of 5 stars

I’m not impressed with customer service at all. I’ve attempted to contact them several times about me accidentally ordering 3 items instead of 1! Highly upset about not knowing if they have gotten m... See more

Company replied

Rated 1 out of 5 stars

I will give zero star if there is an option. I ordered 3 sets of X8 violent ultra powerful 150000 rpm fan blower its was delivered but 1 blower is not broken the usb c is broken I emailed 2 times al... See more

Company replied



Contact info

2.3

Poor

TrustScore 2.5 out of 5

204 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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2.3

All reviews

(204)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DOES NOT WORK-TRASH

The curling iron/straightener will not work at all. It’s like there’s a short in the power switch. I have contacted customer service via the email address they indicated several times over the last 7 days now and have not gotten a response.

I’m beginning to think this company is a scam.

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

I emailed you yesterday

I emailed you yesterday. I was very unhappy with the curling tool that I bought. It didn't heat up hardly at all, no directions on how to use it, I wrote you that I wanted a refund, and to email me a return postage paper so I can send them back. So, would you please send me a return to my email so I can send them back to you and get a refund please??
Thanks,
Jean Lohr

April 16, 2024
Unprompted review
Rated 5 out of 5 stars

Easy shopping

Easy shopping. Easy to update different shipping and billing addresses. Easy to add coupon code, though the link was small and I almost missed it.

April 3, 2024
Rated 5 out of 5 stars

Cutest Kid Proof Bunny Toys

I reordered and bought my 2 grandchildren another 2 bunny toys!
They got SO MUCH enjoyment of the first two that I ordered more!
They are perfect for 2 and 4 year old children!
Ther were delivered in a timely manner and in good condition!
The parents enjoyed them also!

April 10, 2024
Unprompted review

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