Lifesuny Reviews 

204
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving their products or orders, with some waiting weeks or months without delivery. Reviewers frequently mentioned issues with customer service, citing a lack of response to emails and requests for assistance, especially concerning order problems and refunds. People also expressed dissatisfaction with the product quality, stating that items received were not as described or were cheap knock-offs. The refund process was a significant point of frustration, with many customers unable to secure refunds even after returning defective products or not receiving their orders. Conversely, a small portion of people felt satisfied with the customer service, highlighting helpful and understanding representatives who assisted with order cancellations and refunds. Some customers also noted positive experiences with product quality, finding items like chairs sturdy and pens functional.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery. Many customers express... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Response time

Users describe negative interactions with response times, with many customers reporting that their emails and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing dissatisfaction... See more

Refund

Clients share negative opinions on refunds, with many reporting difficulties in obtaining them. Several... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered rust remover product three weeks ago, credit card charged, no invoice, no acknowledgement of order. Emailed them - one reply - be patient. But no tracking number. Stay away.

Company replied

Rated 1 out of 5 stars

I’m not impressed with customer service at all. I’ve attempted to contact them several times about me accidentally ordering 3 items instead of 1! Highly upset about not knowing if they have gotten m... See more

Company replied

Rated 1 out of 5 stars

I will give zero star if there is an option. I ordered 3 sets of X8 violent ultra powerful 150000 rpm fan blower its was delivered but 1 blower is not broken the usb c is broken I emailed 2 times al... See more

Company replied



Contact info

2.3

Poor

TrustScore 2.5 out of 5

204 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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2.3

All reviews

(204)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Company does not stand behind product

Company does not stand behind product. I received two out of two products not working and damanged. Picture and video were sent to show product not working and damaged. I was offered very small refund that did not match the price paid. Company does respond but very slowly. I should have been refunded the entire amount if there stood behind their product. I would not recommend that anyone orders from them,

April 3, 2024
Unprompted review
Rated 1 out of 5 stars

Received the mini professional hair…

Received the mini professional hair straightener on March 13th, but it doesn't work.
I received my mini professional hair straightener and I charged it for afew hours because it would not heat up when I first plugged it in. I waited for fifteen minutes and never got hot. Even after the charge,it did not get hot, so basically I have a useless hair straightener.

March 15, 2024
Unprompted review
Rated 4 out of 5 stars

curler

It was easy to order. It is a little hard to use. I would like to return it for a refund

March 22, 2024
Unprompted review
Rated 4 out of 5 stars

Foreign shipment

Everthing was very good but I wish the product was in stock in a US distribution center, as opposed to having it shipped from China

March 22, 2024
Unprompted review
Rated 4 out of 5 stars

I ordered a dress and two shirts from

I ordered a dress and two shirts from this site. The products were exactly as pictured! The items I received were true to size and of good quality! Shipping is a little slow but the items good as pics! I am very happy with my purchase and would recommend this site!

March 15, 2024
Rated 3 out of 5 stars

Never received any product

Never received any product. Only a refund. Customer service responded quickly once I cntacted them about my order that ended up on back order and I recieved a full refund in a timely fashion.

March 14, 2024
Rated 1 out of 5 stars

I ordered a curling iron/flat iron

I ordered a curling iron/flat iron. Took over a month, when it did arrive, it doesn’t work! I contacted them, they said responded with they would not refund it! Pretty much oh well! Don’t waste your time and money!

February 1, 2024
Unprompted review

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