I have several watches by Lilienthat Berlin and their sister company DeTomaso. All are well designed and beautiful, and I buy them to color coordinate with my clothes. They work flawlessly and keep ex... See more
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After 2 years of wearing a watch a crack appeared on the dale, I contacted Detomaso they send me a return label and after some negotiations and a partial payment the send me a new watch. I like the fa... See more
The watch is quite elegant with clear-to-read dials and the added blue hint. Photos online don't due justice. Customer support could be improved. On the two separate occasions, I contacted customer su... See more
No watch and no updates. They do brilliant, aggressive marketing but offer no service. Ordered two watches within days of each other around Thanksgiving as Christmas gifts. Order confirmation (and adv... See more
Company details
Written by the company
SET YOUR STANDARD - Now is the time for new standards. We combine a multi-award-winning design with exclusive materials, a sustainable lifestyle, and quality you can feel on your wrist.
Contact info
3600 Horizon Dr, 19406, King of Prussia, United States
- service@lilienthal-berlin.com
- lilienthal-berlin.com
3.2
Average
86 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Very long delivery! I never received my watch
I ordered a watch on the 4th of October, expecting it to arrive within 2-3 weeks. It was a gift, and time sensitive since I had to move on the 4th of November. I selected USPS delivery just in case it ran late, and I had the safety of filing the address change. It didn't ship until the 8th of November, a month+ later, and was delivered to my old address anyway. If your purchase is time sensitive, I'd suggest going somewhere else. In retrospect, I should have just bought something else from Amazon to guarantee the delivery time/location. Now I wait 2 weeks to try claiming a lost item with USPS. I'll probably never see this watch or my $ again.
November 14, 2023
Unprompted review
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