Great product, great price on a product that is remarkably hard to find. The delivery was a bit up in the air, got emails saying that the parcel was going to be delivered one day to be told it would b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brilliant service, made what felt like a complicated scenario very simple. Just an excellent service all round
Company replied
I needed a new cartridge for a bathroom basin tap. The original was a peglar which is no longer available. I tried a locally with no luck. I tried further a field without success. I stumbled on Lime... See more
Company replied
Simple small purchase, a 55mm replacement bath mixer tap handle. I had looked everywhere but couldn't find one then by chance came upon Lime . Easy to order, exactly as described and was a very good m... See more
Company replied
Company details
Written by the company
ABOUT US - Lime Kitchen & Bathroom offers luxury and affordable bathroom and kitchen taps, sinks, accessories, along with a huge range of plumbing fittings and spares. Lime Kitchen and Bathroom also specialises in medical taps, sinks & spares for healthcare, dental and care home settings plus many more. GET SOCIAL - You can follow us on Facebook https://www.facebook.com/LimeKitchenandBathroom and Instagram https://www.instagram.com/limekitchenbathroom/ for the latest news & offers!
Contact info
The Courtyard, Great Sarratt Hall Farm, Sarratt, WD3 4PD, Rickmansworth, United Kingdom
- 01923 268849
- salesteam@limekitchenandbathroom.co.uk
- limekitchenandbathroom.co.uk
4.9
Excellent
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient company
Ordered a replacement tap sleeve. It was posted very quickly and arrived in perfect condition. I would recommend this company based on the service
November 21, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
So pleased we had the right part for you and that it arrived quickly. Thank you for leaving us a review.
Lime Kitchen and Bathroom
Advertisement
Fairly easy to find the product I…
Fairly easy to find the product I needed. Quick delivery. Only minor complaint would be that the tap insert workeed in the opposite direction to what the description appeared to suggest but that I can live with.
November 20, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Mr Pomfret, many thanks for your feedback and we will look into this matter regarding the direction of turn. Thank you for leaving a review.
Lime Kitchen and Bathroom
Very helpful with my enquiry explained…
Very helpful with my enquiry explained what I had to do with regards to measuring. Prompt reply and delivery.
November 14, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Tony, so pleased we were able to help you and that you have the right part for your tap. Thank you for leaving a review.
Lime Kitchen and Bathroom
Brought a individual mixer taphead
Brought a individual mixer taphead
Good quality, fast delivery service
Thats all I can say. Thanks
November 6, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Jonathan
We are pleased to hear that your are happy with your purchase and look forward to being of service again.
Kind regards
Sales Team
Lime Kitchen & Bathroom
Ordered some Traditional tap handles
Ordered some Traditional tap handles .
They turned up and were of good quality.
Can’t ask for more then that.
November 7, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Thank you for taking the time to leave us a review and we are pleased you are happy with your new tap handles. We hope to be of service again in the future.
Kind regards
Sales Team
Lime Kitchen and Bathroom
Advertisement
Items arrived as promised well packaged…
Items arrived as promised well packaged and on time.
October 17, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Martin
Thank you for your kind feedback and look forward to being of help again.
Regards
Pamela
Sales Manager
Ease of ordering was good
Ease of ordering was good. Received an order form straight away. Then nothing till I contacted if my order had been processed. I received an email back saying it was just about to be. The next day I received a despatch notice and it arrived 5 days later. Too late for the event I needed the items for. Not your fault royal mail doesn't prioritise 2nd class mail, but something to think about.
September 19, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Thank you for your feedback. We are so sorry that your goods took so long to arrive.
Easy shopping on web shop
Easy shopping on web shop, fast delivery
September 25, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Adrian
Thank you for your kind feedback and hope you are happy with your purchase.
We look forward to being of help again.
Kind regards
Lime Sales Team
I am very pleased with the service…
I am very pleased with the service provided. The part was proving difficult to source so I was delighted to find it on Lime Kitchen's Web page. It arrived the next day too. Thanks
September 24, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Colin
Thank you for your lovely feedback. We are pleased that we have been able to supply you with the connectors you needed and look forward to being of service again.
Regards
Tessa
Lime Kitchen and Bathroom
Advertisement
Good service quick delivery
The item arrived quickly and was well packed. I would give 5 stars if the item description had shown dimensions I was concerned it would not fit dimensions would have alleviated my doubts, luckily it was an excellent fit.
September 13, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Cliff
Thank you for your feedback - we are glad to hear that you are happy with your purchase. We are always happy to answer any questions regarding product information that is not shown on our website
Kind regards
Sales Team
Lime Kitchen and Bathroom
Desperate for a spare part.
I needed a divided aerator for my kitchen tap, no one in my area could supply or even help, tries an online search, Lime kitchens had one, purchased it and it was here in two days. Excellent service.
September 18, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Thank you for leaving us a review. We are pleased to hear we had the right part for you! Please do get in touch again in the future.
Kind regards,
Sales Team
Lime Kitchen and Bathroom
Reply from Lime Kitchen and Bathroom
Thank you for your kind feedback. We are glad to hear that you are pleased with the service we have provided and hope to be of help again in the future.
Kind regards
Tessa
Lime Kitchen and Bathroom
Excellent service
July 17, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Alan, we are pleased your ultra long flexible connectors have done just the job! Thank you for taking the time to leave us a review. Lime K&B Team
Advertisement
Delivered promptly and just as described
July 15, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Tim, we are really pleased your item arrived promptly. We work with several couriers to ensure we get the best possible service for our customers. Please do get in touch if we can be of help in the future. Lime K&B Team
Amazing service
Amazing service. Good website. I found what I needed (a replacement wind down compression tap valve). It was delivered in 24hrs and my leaking tap is no more!! Phoned the company (something you often can't do), spoke to a lovely friendly lady and was able to tell her how refreshing it was to deal with this company.
July 5, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Michael. Thank you very much for taking the time to give us your lovely feedback which is much appreciated. We are so glad to hear that you now have a fully working tap. We look forward to being of help again in the future.
Kindest regards
Pamela
Sales Manager
Fantastic customer service and fast…
Fantastic customer service and fast delivery
June 20, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Thanks so much for leaving us a review. Lime K&B Team
East from start to finish
Easy to order process online and just as easy to speak to someone if you need to. Delivery was quick and when we had to return an item that was ordered by mistake, the staff (particularly Tess!) made it so easy for us to return the item and pick up something else. Could not be happier with the service and items are great quality.
June 17, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Dear Sarah
Thank you for giving us such lovely feedback - it is much appreciated. We are pleased to hear that you are happy with your purchase and our level of customer service and look forward to being of service again.
Kind regards Tess
Advertisement
good productitem as described and good delivery…
item as described and good delivery times
June 8, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Glad we could be of service. Thank you for leaving a review. Lime K&B
Reply from Lime Kitchen and Bathroom
Thank you for leaving us a review. Glad we could be of service. Lime K&B
Superfast delivery
Superfast delivery. Product as described. Can't fault. Will use again.
June 3, 2024
Unprompted review
Reply from Lime Kitchen and Bathroom
Thank you for leaving us a review. Lime K&B
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.