Lindo Guitars Reviews 457

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, beautiful design, and impressive sound. Many highlight the instruments' playability, often noting they arrive perfectly set up and are a joy to use for extended periods due to their lightweight nature. The customer service also receives high marks, with people appreciating the helpful, responsive, and personal communication from the staff. However, some customers also noted minor issues such as cosmetic blemishes, a low fifth fret, or "clunky" machine heads, though these were generally considered minor and did not detract from the overall positive experience. One reviewer mentioned a pre-amp unit failure, which was quickly resolved by customer service. Another customer experienced intonation problems and rattling after purchase, which their luthier deemed difficult to fix.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the guitars for their beautiful appearance,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and... See more

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness and... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting its efficiency and... See more

User experience

Consumers find user experience to be positive, highlighting the ease and fluidity of playing, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This year Lindo guitars have been running monthly competitions on social media with a chance to win a guitar for liking, commenting & sharing posts. I was extremely lucky & won a Sahara V2 on 1st O... See more

Company replied

Rated 5 out of 5 stars

6 months ago I bought a Lindo Swallow dreadnought acoustic electric guitar. I'm an enthusiastic 71 year old learner - 3 years since I first picked up any instrument, and that was my second acousti... See more

Company replied

Rated 5 out of 5 stars

After seeing guitarist Becca Obeng play Lindo's strikingly beautiful Koya guitar online, I knew I had to purchase one for myself. I ordered it and it arrived quickly. The setup - professionally done b... See more

Company replied

Rated 5 out of 5 stars

I ordered an acoustic guitar from Lindo guitars and the order was processed immediately and I had my guitar within 48 hrs. The guitar was perfect and came with many extras that really pleased me inc... See more

Company replied


Company details

  1. Guitar Store
  2. Musical Instrument Store

Written by the company

At Lindo Guitars, we design and produce our own exclusive range of acoustic, electro-acoustic, electric, bass, and classical guitars — combining innovation, style, and playability. Founded in Bristol, UK, our mission is to create high-quality instruments that inspire musicians of all levels, from beginners to professionals. All design work and final guitar setup is completed in Bristol, UK, ensuring the highest quality control before shipping. Every guitar is dispatched directly from Lindo Guitars in Bristol, so our customers receive their instrument in perfect playing condition. We are proud to offer free UK mainland delivery, competitive international shipping rates, and exceptional customer service that consistently earns us five-star reviews. Our team is passionate about guitars and dedicated to providing expert advice, after-sales support, and a smooth, enjoyable buying experience. From unique designs to meticulous craftsmanship, every Lindo Guitar is made to deliver outstanding tone, comfort, and visual appeal. Whether you’re performing on stage, recording in the studio, or playing at home, our instruments are built to inspire your music journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

457 reviews

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Rated 5 out of 5 stars

A really lovely guitar

A really lovely guitar. With a lovely tone. And it arrived very quickly. Buy one you won't be disappointed.

I bought the 5 string pdb dove bass. It’s got amazing sound and looks incredible

November 18, 2024
Unprompted review
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Reply from Lindo Guitars

Many thanks Jodie - we really appreciate it! Enjoy the bass!

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Rated 5 out of 5 stars

Best guitar ordering experience …

I ordered a left handed Neptune electro acoustic yesterday and it arrived today. Included with the guitar was a gig bag, lead, strap and a spare set of strings. The guitar looks superb but I've only briefly played a few chords as it's a Christmas present and my wife took it off me! I've bought half a dozen guitars on the internet over the last 20 years and this is without doubt the best service I have ever received from a company. The 5 star rating is well deserved and, for the price, the guitar looks fantastic. I hope it plays just as well.

December 6, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the guitar and our service. It’s great to know the Neptune made such a strong impression, and we hope you enjoy playing it after Christmas!

Wishing you a fantastic holiday season.

Rated 5 out of 5 stars

I bought the 5 string pdb dove bass

I bought the 5 string pdb dove bass. It’s got amazing sound and looks incredible
Guitar was perfect. Sounds gorgeous, and can’t fault delivery

December 1, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words! We’re thrilled to hear you love the sound and look of your PDB Dove Bass. Enjoy making amazing music, and we’re always here if you need anything!

Rated 2 out of 5 stars

Great looks, that’s about it

I’ll get the good stuff out of the way first, the guitar looks great, it’s very unique and is a very nice looking guitar, (I purchased the Lindo white dove electro acoustic) but that’s about it for the good stuff. On the website it is said each guitar is meticulously setup by a guitar tech to ensure it just needs a quick tune and it’s ready to play out of the box, couldn’t be further from the truth. I was taking my electric to a luthier to get set up and thought I’d bring the white dove acoustic with me as I thought the action was a bit high for my liking but there’s more wrong with it. For starters the action was 3mm! Which is just completely unplayable even for people who like to strum open chords and I’m a finger style player myself so it was unplayable. I have also had a picture and video sent to me of the luthier showing that the saddle is completely loose, is wobbling which will obviously affect the tuning etc, and the saddle wasn’t even flat at all, it’s at a complete angle. This is just two things so far I’ve seen since having my guitar sent to a luthier and they still have my guitar so they could even find more but the fact that they claim this is setup professionally is just false, unless they were on holiday when I placed my order because it was unplayable out of the box

November 22, 2024
Unprompted review
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Reply from Lindo Guitars


Thank you for sharing your feedback about the Lindo White Dove Electro-Acoustic guitar. First, we’d like to express our appreciation for your kind words about the guitar’s unique design and aesthetics. We aim to create instruments that not only look beautiful but also perform to a high standard, so we are truly sorry to hear about the issues you’ve encountered.

We sincerely apologize that the guitar did not meet your expectations right out of the box. It’s always our goal to ensure that every instrument is meticulously set up before shipping. The guitar comes with a 12-month warranty, and if there are any issues, we encourage customers to contact us directly so we can resolve them swiftly.

Regarding your concerns:

1. Action Height: A 3mm action at the 12th fret on an acoustic guitar is within the typical range, but we understand that preferences differ, especially for fingerstyle players like yourself. While it can be adjusted to around 2.5mm for comfort, we generally don’t recommend going lower than this, as it may lead to fret buzz or other performance issues.

2. Loose Saddle:For an electro-acoustic guitar, the saddle is designed to sit loosely in its slot to accommodate the piezo pickup underneath. If the saddle were overly tight, it could affect tuning stability and the pickup’s ability to perform optimally when plugged into an amp. This is a standard design feature, not a defect.

3. Saddle Shape:The saddle is intentionally compensated to ensure proper intonation across the strings. A completely flat saddle would result in tuning and intonation problems.

We respect your decision to consult a luthier for adjustments, but we are slightly concerned about the advice provided. It’s possible that some of the observations may not fully account for the specific design and setup requirements of electro-acoustic guitars.

Please feel free to reach out to us directly with any further concerns or findings from the luthier. We are here to assist and ensure you are satisfied with your purchase. If adjustments are needed or you’d like further guidance, we’re happy to help.

Thank you again for bringing this to our attention, and we hope to resolve this to your satisfaction.

Rated 5 out of 5 stars

Customer Satisfaction Guaranteed

I purchased a Guitar from Lindo and I had many problems with it. But Lindo persevered and made sure that in the end I was completely satisfied. They reassured me that I have a 12 months warranty and they didn't just take my money and fob me off. They are a second to none genuine company and I would recommend them fully to anyone. A special thanks to Flynn for dealing with my problems all the way

Alan

November 11, 2024
Unprompted review
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Reply from Lindo Guitars

Hi Alan,

Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied and truly appreciate your recommendation. It was a pleasure working with you, and we’re always here to help!

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Rated 5 out of 5 stars

I am so pleased with the Lindo line of…

I am so pleased with the Lindo line of guitars. My 1st. purchase was the Neptune V2 acoustic, with offset sound hole...its stunning, plays smooth, and excellent hardware/electronics.

I want to pass on my Thanks to Jack, Simon, and Flynn. For setting me up with my 2nd purchase - the "Sahara Electric with Graphic Art Finish".

My local shop did a basic set-up, new strings, and lowered the action. The lads at the shop were impressed, with the quality build of this eye catching instrument. The tuners are great, the headstock rocks, the humbuckers chug, and the fret board just plays effortlessly.

Keep this craftsmanship going...I'm spreading the word about your product.

For anyone curios about Lindo guitars...not only are they aesthetically boombastic, they make you feel great while playing.

Cheers

Kirk McCarthy

October 21, 2024
Unprompted review
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Reply from Lindo Guitars

Hi Kirk,

Thank you so much for your kind words and for your continued support! We’re thrilled that you’re enjoying both the Neptune V2 and the Sahara Electric. It means the world to us that you’re spreading the word about Lindo guitars—your feedback keeps us inspired!

Rated 5 out of 5 stars

I was well surprised with the guitar I…

I was well surprised with the guitar I bought from them and didn't expect much more than a basic guitar that sounded flat so that I'd have to pinch the strings to get nuance out of it, Boy I was wrong!
This guitar (lefthanded feeling) play so well its a joy, can get every harmonic out of it and the overtones from the wood in the highs are clear and even the lows sustain, the overtones are amazing, I play a classical which I had to attack with vigour to get the sound i needed out of it including deleting the finish, So i understand the time and effort that goes into making something sound good... Well done guys! We owe it you you to get this company on the map, best of British and done with heart! I'll always be fan now that i know your not in it for the money but definately for your exceptional craft, Master builders.

October 11, 2024
Unprompted review
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Reply from Lindo Guitars

Hi Paul,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the guitar and appreciate your kind words about our craftsmanship. Your support means the world to us!

Best regards,
The Lindo Guitars Team

Rated 5 out of 5 stars

Superb company to deal with

Superb company to deal with. I had quite a few questions regarding what I needed & the help was excellent & prompt. I bought one of my first guitars from Lindo years ago so was happy to return for another one. 5* service

September 19, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind review! We’re glad we could help with your questions, and it’s great to have you back for another guitar. We appreciate your loyalty and 5-star rating!

Enjoy your new guitar, and feel free to reach out if you need anything else.

Rated 5 out of 5 stars

I got the Mizumi Electro-Acoustic…

I got the Mizumi Electro-Acoustic guitar and it is great! Beautiful colors and art with a comfortable feel and great sound.
I'm very satisfied with the guitar itself, There’s definitely another purchase planned from them in the future.

August 7, 2024
Unprompted review
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Reply from Lindo Guitars


Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Mizumi Electro-Acoustic guitar. We're looking forward to your next purchase and are here to help with anything you need. Happy playing! 🎸

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Rated 5 out of 5 stars

Bought an alien acoustic via ebay was…

Bought an alien acoustic via ebay was supposed to be a second but I can't find anything wrong with it. Super guitar amazing price and brilliant service....spot on

May 2, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you for your fantastic review! We're thrilled to hear that the guitar exceeded your expectations. Enjoy your music, and we look forward to serving you again!

Rated 5 out of 5 stars

LINDO NEPTUNE V2 SHORT SCALE MATTE…

LINDO NEPTUNE V2 SHORT SCALE MATTE BLACK ELECTRO ACOUSTIC BASS GUITAR.
What a beauty in shape and sound. Clear tones, no string snarling, easy to play and with growing enthusiasm. Not to mention the friendly and helpful staff of Lindo.
Thanx.

May 8, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you for your wonderful review! We're delighted to hear you enjoy the sound and design of the Lindo Neptune V2 Short Scale Matte Black Electro Acoustic Bass Guitar. We appreciate your kind words about our team as well. Enjoy your playing, and if you ever need any assistance, we're here to help!

Rated 5 out of 5 stars

A beautiful and well constructed…

A beautiful and well constructed guitar, much lighter than any other short scale bass I have tried. Nice to have 24 frets/two octaves.

I would recommend it highly, for the price, the construction and the sound. Well done Lindo!👍👍👍

April 24, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you're enjoying the guitar and appreciate its construction and sound. It means a lot to us to receive such positive feedback. We hope it continues to bring you joy and enhances your music. Thank you for recommending us!

Rated 5 out of 5 stars

I purchased a guitar and a guitar case

I purchased a guitar and a guitar case, and had them shipped overseas to Japan twice. They are always helpful and respond promptly to inquiries. It's a very reliable shop.

April 9, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind review! We're thrilled to hear that you've had positive experiences with our shop and that our products have met your expectations. We appreciate your support and look forward to serving you again in the future. If you ever need anything else, don't hesitate to reach out.

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Rated 5 out of 5 stars

Lindo Bamboo Combintion Acoustic/Electric Guitar

Fine Seller - Great Communications - Quality Guitar - Very Light Weight - No Dive Bombing Heavy Neck - Good balance - Comfortable - Radiused Fret Board - Fast Service - Highly Recommended !!!

Checked each string out on each fret & happy there was no buzz. Open Tuning cross checked at fret # 12 & most string keys dead on. Highly adaptable both as an acoustic and an electric. Tone & Sustain very good. Finish is smooth, no noticible imperfections. Electronics work very well. Only negative, clearly seeing the control panel and knobs. Very small written descriptions etched in the panel cover with no contrast & are very difficult to discern.
Have not changed yet to steel strings but anticipate no problem. Neck & fret board are a bit more narrow than what I have been previously playing.
So far, overall, I'm very happy with this instrument. It plays Great Acoustically with Fine Tone and Sustain.

April 18, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you, Steve, for such a glowing review! We're thrilled you're happy with your guitar and that it meets your musical needs. We appreciate your feedback on the control panel, as it helps us improve. Enjoy making music!

Best,
Lindo Guitars Team

Rated 5 out of 5 stars

Amazing Guitar!!!

Amazing Guitar!!!
I've been looking for a white guitar for over 2 years now (especially an electro-acoustic one) I purchased the DOVE V3 and honestly...stunning instrument, the color is lovely, the sound is amazing and fairly I am in love with it. I was very nervous to order it as I've tried a couple from Amazon but I had to return them and after years of searching, I found the one. Thank you Lindo.

April 15, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your wonderful feedback! We're thrilled to hear that the DOVE V3 has met your expectations and that you've fallen in love with it. We understand the hesitation that can come with ordering instruments online, especially after previous experiences, and we're so glad that our guitar proved to be the right choice for you. Your kind words mean a lot to us, and we hope you continue to enjoy playing your new guitar. If you ever have any questions or need assistance, we're here for you. Happy playing!

Rated 5 out of 5 stars

My search is over…

Over the years brought five Lindo guitars and many years had many guitars but there is only one guitar that I remember the most, going back to 1980s I brought an Encore a very cheap guitar, but it stood out because of the price, how it looked and sounded. It had this smooth sound and yet the full body feel and since then found it very hard to find a guitar to match. I suppose many might not of liked it and sure the more expensive ones to some professionals sound a lot more better. But this is my personal opinion and to me was the best guitar. But I gave it away in the 1992 and didn't buy another guitar till 1995.

Since then brought some of the best brands, Fender, Yamaha and even Epiphone never quite got to the Gibson, but Lindo is a guitar manufacturer that as stood out to me that is because the first guitar I brought from this company was the Infinity a slim guitar and it had that smooth sound but not the full body, I also brought the Alien which had a small sound hole but very tinny, suppose this was made for the more heavier music but wasn't that keen on it. Then I brought a beginner guitar for my son who never got into it, I drifted from Lindo and tried some others Gear4music, Fender, Yamaha and Epiphone but again never found what I was looking for. Even so I drifted from Lindo they had the closest guitar to what I was looking for, so I brought the Skull another slim guitar, I liked it but still not what I was after.

Even so it was a slim guitar like the infinity it didn't have the smooth sound but did have some of the body, again more of a guitar for the heavier music. Well for a few years I have been looking at Lindo Dove but sound hole was putting me off committing to buy it, but I had gone a very long and expensive way round as got to thinking maybe it me just being dissatisfied, I don't know why I am not a fantastic player just a few cords but I just loved playing that encore in the 80s and never felt the same since I got rid of that guitar. But now got the Lindo Dove and feel I found what I have been looking for, well Lindo to me as guitars to meet everyone's needs and just glad eventually the sound hole didn't put me off, so eventually my search is over thanks to Lindo.

April 12, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for sharing your journey with guitars and your experiences with our Lindo models. We're thrilled to hear that after such a long search, the Lindo Dove has met your expectations and brought back the joy of playing. We appreciate your loyalty and the detailed feedback you've provided over the years. Happy playing!

Rated 5 out of 5 stars

2nd Showroom vist

Well this is my second trip to the showroom and finally got to meet Flynn top guy plus hes got a great team behind him I had a Sahara bass that needed the action tweaking and of course they was so happy to sort for me with perfection this business as the best customer service I've seen in years you don't get now days keep up the good work guys till we meet again regards clint

April 8, 2024
Unprompted review
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Reply from Lindo Guitars

Clint, thanks for the wonderful feedback! It was an honor to meet you, too. We’re always here to ensure your instruments play just right, so don’t hesitate to reach out if there’s anything else we can do for you. Looking forward to your next visit!

Best,
Flynn and the Team

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Rated 5 out of 5 stars

Guitars and Customer Services

I bought my first Lindo in 2009 and another one this Apr. The sound and quality of both products has been great. There was a minor issue with the recent guitar, but the customer service to resolve the problem was some of the best I have ever experienced.
Great guitars with exceptional customer service.

April 8, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words and for being a loyal Lindo customer since 2009! We're thrilled to hear you've enjoyed both your guitars and that our customer service team was able to assist you effectively with your recent issue. Your satisfaction is our top priority, and we look forward to continuing to provide you with great guitars and exceptional service.

Rated 5 out of 5 stars

Great Guitar and Great Customer Service

I got the Mizumi Electro-Acoustic guitar and it is great! Beautiful colors and art with a comfortable feel and great sound. The cutout is nice and deep for the higher frets and the built in tuner and luminlays are very nice features. I'm very satisfied with the guitar itself.

I also want to give a huge shout-out to Lindo's customer support, Flynn in particular. When an issue was found on my original guitar, he was incredibly helpful and communicative in getting this resolved. And a perfect replacement was sent out very quickly. The customer service alone is enough for me to recommend Lindo Guitars to anyone, let alone the beautiful Mizumi model. I'm overall impressed and very happy with both the product and service.

March 25, 2024
Unprompted review
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Reply from Lindo Guitars


Thank you for your incredibly kind words! We're thrilled to hear you love your Mizumi Electro-Acoustic guitar and had a positive experience with our customer service. Your satisfaction is our top priority, and Flynn is delighted to have been able to assist you. Enjoy your beautiful guitar, and we're here anytime you need us.

Rated 5 out of 5 stars

At last a company with excellent customer service and product's.

The service from Lindo from start to finish was exceptional. Delivery was next day, and i was kept informed of the process throughout.

I had a couple of queries and they were answered very promptly and clearly.

They also have a cracking range of unique guitar's.

There’s definitely another purchase planned from them in the future,

March 11, 2024
Unprompted review
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Reply from Lindo Guitars

Thank you so much for your kind words and for highlighting our service and product range. We're thrilled to hear about your positive experience and look forward to your next purchase. Your satisfaction is our top priority!

Best regards,
The Lindo Team

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