link.com Reviews 262

Reply from link.com

Dec 27, 2025

Thanks for sharing this positive experience—we’re glad to hear Mukesh Kumar provided clear communication and effective support for your flight catchers. If you ever need further assistance with payments, account settings, or integrations, please visit https://support.stripe.com/contact/login and our team will be happy to assist. We appreciate you taking the time to share this feedback.

Reply from link.com

Dec 27, 2025

We’re sorry this has been so troubling—that sounds very alarming. Link is a saved‑payment and checkout product merchants can offer to speed future purchases—it stores payment and contact details as part of a merchant’s checkout flow and does not independently harvest card data. From what you describe it sounds like either a merchant used your contact details at checkout or someone supplied them incorrectly—receiving unexpected billing emails and confirmation texts is worrying. Next steps: 1) If you’re concerned about unauthorized charges, contact your bank immediately to dispute any suspicious transactions and follow their guidance.
2) If you want to request deletion of any Link account tied to your email or phone, use the "I can't login" option at https://support.link.com/contact/login?—do not enter sensitive bank details into a page you don’t trust; include screenshots, the suspicious emails, and the confirmation‑text timestamps so Support can examine the account creation and communication flow.

Reply from link.com

Dec 20, 2025

We’re sorry you received those unwanted emails—that sounds very upsetting. Link is a saved‑payment and checkout product that merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps—Link itself does not independently harvest card data or send marketing emails on its own. If you want to request deletion of any Link account tied to your email, please use the "I can't login" option at https://support.link.com/contact/login? to request account removal. If the message looks suspicious, mark it as spam and avoid clicking links; you can also contact your bank if you notice any unauthorized charges.

Reply from link.com

Dec 20, 2025

We’re sorry you received those unexpected messages—that sounds very worrying. Link is a saved‑payment and checkout product that merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps—Link itself does not independently harvest card data or send marketing emails on its own. If you want to request deletion of any Link account tied to your email, please use the "I can't login" option at https://support.link.com/contact/login? to request account removal. For suspected unauthorized charges, please follow your bank’s guidance.

Reply from link.com

Dec 20, 2025

We understand why you’re so angry—allegations of fraud are very serious and we take them seriously as well. If you believe you’ve been the victim of fraud, please contact your bank immediately to dispute any unauthorized charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the merchant so Support can examine the transaction flow. For account‑specific concerns or if you have documents showing misuse, contact Support at https://support.link.com/contact/login? and include dates, transaction IDs, screenshots, and any correspondence so we can review the matter. We investigate reports of potential fraud and work to prevent misuse of our platform — thank you for raising this with us.

Reply from link.com

Dec 20, 2025

We’re sorry you received that unexpected email—that sounds worrying. Link is a saved‑payment and checkout product that merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps—Link itself doesn’t independently harvest card data or send marketing emails on its own. You say you’ve never had prior contact yet the message claims payment details are stored. Next steps: 1) if you’re concerned the email is legitimate, mark it as spam and avoid clicking links; if you want to confirm whether an account exists tied to your email, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating any Link account, 2) when you contact Support, include the email header or a screenshot and the exact message text so we can examine whether the message came from a merchant or is potentially fraudulent, 3) if you notice any unauthorized charges, contact your bank to dispute them and consider reporting the charge via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe. We take concerns about unsolicited contact and potential misuse of payment details seriously and will assist where we can — thank you for raising this with us.

Reply from link.com

Dec 20, 2025

Sorry to hear this happened—that sounds very distressing. Link is a saved‑payment and checkout product that merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps—Link itself does not independently collect or “steal” card data; accounts and saved payment methods are created as part of a merchant’s checkout flow when a customer provides payment information to that merchant. You say your card was charged during a visit to the merchant site and you didn’t sign up for Link. Next steps:

If you’re the cardholder, contact your bank immediately to dispute any unauthorized charges and follow their guidance.
Report the charge via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe so Support can examine the transaction flow and merchant involvement.
If you want help locating or removing any Link account tied to your email, use the "I can't login" option at https://support.link.com/contact/login? and include any emails, merchant name (Frederick’s nut), and timestamps so Support can examine the account creation flow.
We take reports of possible data misuse and unauthorized charges very seriously and will assist where we can — thank you for sharing this with us.

Reply from link.com

Dec 20, 2025

We’re sorry you received that unexpected email—that sounds worrying. Link is a saved‑payment and checkout product that merchants can offer to speed future purchases—it stores payment and contact details so subsequent checkouts require fewer steps—because the flow is seamless, some users may not realise an account was created during a merchant purchase. Next steps: 1) if you want to confirm whether an account exists tied to your email, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating any Link account, 2) if the email looks suspicious, mark it as spam and avoid clicking any links; when contacting Support, include the email header or a screenshot so we can examine the message and account flow, 3) if you notice any unauthorized charges, contact your bank to dispute them. We take concerns about unsolicited contact and data handling seriously and will assist where we can — thanks for raising this with us.

Reply from link.com

Dec 20, 2025

We’re sorry you received that unexpected email—that sounds worrying. Link is a saved‑payment and checkout product that can store payment and contact details to speed future checkouts—because the flow is seamless, some users may not realise an account was created during a merchant purchase. You say the deletion link looped and didn’t confirm removal. Next steps: 1) if you want to confirm deletion, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating any Link account tied to your email. 2) When you contact Support, include the deletion email and any screenshots or the exact page URL so we can examine why the removal flow failed. 3) If you’re concerned about stored payment details or unauthorized charges, contact your bank to dispute any suspicious transactions. We take concerns about unwanted accounts and data handling seriously and will assist where we can — thanks for raising this with us

Reply from link.com

Dec 16, 2025

Hi—thank you for reaching out about this. We understand why this is upsetting; Link accounts are sometimes created by mistake or when someone with a similar phone number mistypes during registration. Not to worry—you can delete it here: https://support.link.com/how-to-delete-your-saved-payment-information

Reply from link.com

Dec 16, 2025

Hi there—we're sorry to hear that you got charge besides cancelling the subscription directly, you can also delete the payment method in here: https://support.link.com/questions/how-can-i-remove-my-backup-payment-method

Reply from link.com

Dec 16, 2025

Hi—thank you for reaching out about this. We understand why this is upsetting; Link accounts are sometimes created by mistake or when someone with a similar phone number mistypes during registration. Not to worry—you can delete it here: https://support.link.com/how-to-delete-your-saved-payment-information

Reply from link.com

Dec 16, 2025

Hi—thank you for reaching out about this. We understand why this is upsetting; Link accounts are sometimes created by mistake or when someone with a similar phone number mistypes during registration. Not to worry—you can delete it here: https://support.link.com/how-to-delete-your-saved-payment-information

Reply from link.com

Dec 16, 2025

Hi—thank you for reaching out about this. We understand why this is upsetting; Link accounts are sometimes created by mistake or when someone with a similar phone number mistypes during registration. Not to worry—you can delete it here: https://support.link.com/how-to-delete-your-saved-payment-information

Reply from link.com

Dec 16, 2025

Hi Cameron—thank you for reaching out about this. We understand why this is upsetting; Link accounts are sometimes created by mistake or when someone with a similar phone number mistypes during registration. Not to worry—you can delete it here: https://support.link.com/how-to-delete-your-saved-payment-information

Reply from link.com

Dec 16, 2025

Hi—thank you for reaching out about this. We understand why this is upsetting; Link accounts are sometimes created by mistake or when someone with a similar phone number mistypes during registration. Not to worry—you can delete it here: https://support.link.com/how-to-delete-your-saved-payment-information

Reply from link.com

Dec 16, 2025

Hi—thank you for reaching out about this. We understand why this is upsetting; Link accounts are sometimes created by mistake or when someone with a similar phone number mistypes during registration. Not to worry—you can delete it here: https://support.link.com/how-to-delete-your-saved-payment-information

Reply from link.com

Dec 16, 2025

Hi Miles—thank you for reaching out about this. We understand why this is upsetting; Link accounts are sometimes created by mistake or when someone with a similar phone number mistypes during registration. Not to worry—you can delete it here: https://support.link.com/how-to-delete-your-saved-payment-information

Reply from link.com

Dec 13, 2025

We’re sorry you received that unexpected email—that sounds alarming. Link is a saved‑payment and checkout product that merchants can offer to speed up future purchases—it stores payment and contact details so subsequent checkouts require fewer steps; Link itself doesn’t independently harvest card data or send marketing emails on its own. Because the checkout flow is seamless, some users may not realise an account was created during a merchant purchase. Next steps:

If you want to confirm whether an account exists tied to your email, use the "I can't login" option at https://support.link.com/contact/login? so our team can assist with locating any Link account.
If you’re concerned about unwanted messages, mark the email as spam and avoid clicking suspicious links; when contacting Support, include the email header or a screenshot so we can examine the message and account flow.
If you notice any unauthorized charges, contact your bank to dispute them and consider reporting the merchant via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe.
We take concerns about unsolicited contact and data handling seriously and will assist where we can. Thanks for raising this with us.

Reply from link.com

Updated Dec 13, 2025

Link is a saved‑payment and checkout product that merchants can offer to speed up future purchases—it stores a user’s payment and contact details so subsequent checkouts require fewer steps. Link itself does not independently collect or "steal" card data—accounts are created as part of a merchant’s checkout flow when a customer provides payment details to that merchant. You say your card and personal details were used without your consent and you’ve blocked your card and tried to delete the account. Next steps:

If you’re the cardholder, contact your bank immediately to dispute any unauthorized charges and follow their guidance.
Report the merchant and unknown charge via our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe so Support can examine the transaction flow.
If you want help locating or removing any Link account tied to your email, use the "I can't login" option at https://support.link.com/contact/login? and include any emails, merchant names (for example Condé Nast), and timestamps so Support can examine the creation flow.
We take reports of possible data misuse and fraud very seriously and will assist where we can. We appreciate you sharing this.