Springer Nature Link Reviews 18,206

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I ordered two hardcover books on Springer and although they took some time to ship, it was pretty fast afterwards. I made two orders, one a week after another, and both books arrived in about a month,... See more

Rated 5 out of 5 stars

It can be difficult to locate a particular book or books of interest. Search does not allow one to specify: by author, by title, etc. And it does not determine your choice; often listing books... See more

Rated 5 out of 5 stars

After being through some research the proposed book came offered as full version eBook (PDF) for the same price as the core chapter i would have liked to purchase in the beginning. The eBook was imm... See more

Rated 1 out of 5 stars

All books were printed on demand, although Springer does not specify this fact when buying. This should be mandatory, we are entitled to know what we buy beforehand. Moreover, two of the books have v... See more

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Company details

  1. Educational Institution
  2. Association or Organization
  3. Book Publisher
  4. Book Store

Written by the company

Springer is among the largest scientific publishers in the world. With over 250,000 book titles and over 2,000 journals, we cover all major fields of science including medicine, math, computer science, engineering, life sciences, physics, chemistry, and many more.

Springer Nature Link

Written by the company

Find all Springer Titles in one place.
Springer Nature Link offers the largest selection of Springer titles worldwide. With over 250,000 titles available in print and ebook formats, you will find a host of high quality literature across all fields of science.
Free worldwide Shipping
We offer free shipping to any location in the world. Shipping duration may vary heavily depending on the recipient address, but generally ranges from 3-5 days in the USA, Canada & Europe and around a week for Asia, South America & the Middle East.
eBooks readable on all Devices
Springer Nature Link offers eBooks in PDF and ePub formats. This enables readers to use the file on virtually any mobile device and computer in the market. The buyer is also allowed to use the eBook on multiple devices. However, distributing files remains illegal and is enforced by watermarking downloaded eBooks with your personal information.

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4.2

Great

TrustScore 4 out of 5

18K reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Still waiting for some of the books

Still waiting for some of the books, it's been more than 2 weeks

November 28, 2024
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Reply from Springer Nature Link

Dear Giorgio Rame,

Thank you for your feedback. We are sorry for the negative experience and we will contact you directly by email with further details concerning your order.

Kind regards,

Your Springer Nature Shop Team.

Rated 5 out of 5 stars

A most excellent service

I bought many books during the sell out event last month and I am deeply satisfied with the service. Everything was perfect.

November 28, 2024
Rated 4 out of 5 stars

I was going to give one or two stars…

I was going to give it one or two star as I spent two hours in separate calls, trying to get a discounted voucher. Fortunately, the supervisor called a day later and was able to resolve my issue.

November 26, 2024
Rated 5 out of 5 stars

Quick and easy

If I purchase something, it is always uploaded very quickly and easy to do.
Purchasing the whole book or only a part is also very handy

November 26, 2024
Rated 1 out of 5 stars

Black & white pictures instead of color…

Black & white pictures instead of color pictures, as promised in the book details.

November 25, 2024
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Reply from Springer Nature Link

Dear Customer,

Thank you for your comment on Trustpilot and please excuse the inconvenience. A member of our customer service team will contact you directly via e-mail to provide you with further details on your order.

Kind regards,

Springer Nature Customer Service

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