LiquidSky Software Reviews 

11
•
TrustScore 2 out of 5

2.1

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LiquidSky gives you the ultimate gaming PC you can access from any device for free. Sign up for the beta to experience the future of gaming.


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2.1

Poor

TrustScore 2 out of 5

11 reviews

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2.1

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(11)

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Rated 1 out of 5 stars

Poor quality

Liquidsky cancelled my skycredits and refused to refund because of their refund policy. Service was quite poor anyway...

December 1, 2018
Unprompted review
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Rated 1 out of 5 stars

What rubbish

What rubbish. An Absolute joke of a software and customer service. Not working at all on any of my computers, despite having all listed requirements. The interface is very very laggy and glitchy/blurry it is simply impossible to use this for anything as I cannot read any text on the screen, nevertheless play any games on it.

To make matters worse, they are also refusing me a refund! Which suggests to me that they are not in compliance with any UK law.

Please save yourself the hassle, and stay far away from these guys! I wish I read the reviews on here first.

June 19, 2018
Unprompted review
Rated 1 out of 5 stars

Aspiring Scammers

I bought credits for use on their service, they then halved the credits worth (as their machines were changed to cost double per minute) and said I had to use the credits before the end of the next month. They then implemented a change that meant that I couldn't access their machines ("data centers are full" errors). So I paid for credits I can't use with no chance of refund.

In short, avoid like the plague. Try Parsec instead, I'm finding their machines much more reliable and their payments are much easier and more transparent.

June 11, 2018
Unprompted review
Rated 1 out of 5 stars

STAY AWAY: impossible to connect to their servers and terrible customer service

It is impossible to consistently connect to the VM instance they will create for you, at least in Asia/Pacific region. I even tried even their closest server in Hong Kong using a 5ms ping, 256Mbps network with no luck. Only after few successful connections, it is now for the tenth or more times now saying "failed to connect" and slightly charging my account each time both on their "gamer" or "pro" mode.

They are also refusing to refund me and their support is basically nonexistent. What they are doing is practically a SCAM.

March 17, 2018
Unprompted review
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Rated 2 out of 5 stars

Bad service quality

Bad service quality. I have a great high-speed internet at home, but probably Liquidsky servers are to far from my home. Anyway, a complete non-playable experience for me personally

March 15, 2018
Unprompted review
Rated 1 out of 5 stars

Doesn't deliver

I have a high internet speed and yet, I was greeted with an extremely blurry image quality. How can I play games if I can't even read the text in Steam's login dialog because of the image quality? Oh, and btw, they seem to have a no-refund policy... In short, they are only after your money; their service sucks and they know it.

February 6, 2018
Unprompted review
Rated 1 out of 5 stars

Horrendous company

Horrendous company. They charged my card for a significant amount of money without my consent, then refused to refund the money, so I contacted my bank and now they are disputing the charge back from the bank. They won't even tell me what I have apparently purchased, and they keep spamming my email with blank messages. Caution advised. Stay away.

October 27, 2017
Unprompted review
Rated 2 out of 5 stars

Poor first experience

I decided to give it a try using the 20% discount on their pay as you go plan. Network setup is easy, and my optical fiber setup provides good numbers. I tried Diablo III and the overall experience was terrible. I had Network troubles (being disconnected from battle.net several times). More important, the video quality wasn't that great and I had a lot of stutter.
I tried to play a little but i gave up quickly. I know it's still beta, but for a paying service, I really hope they improve it or they'll get out of business fast.

September 3, 2017
Unprompted review
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Rated 1 out of 5 stars

Unacceptable, worst experience ever.

This is how a great idea gets buried alive because of very unprofessional and dishonest approach of people behind it. Version 1.0 of their product was maybe not perfect but it worked, they wanted to go for big money and they simply ruined it by rushing things, very unprofessional planning and thinking that people are that stupid that they will pay money for nothing.

I was a big fan of whole idea but I think that someone else will pick it up from where it was killed by LiquidSky and will make a lot of people happy and very big bucks on it as well

Marcin Jarosinski

March 29, 2017
Unprompted review
LiquidSky Software logo

Reply from LiquidSky Software

Hi Marcin, we are sorry to hear that your experience with the latest beta update was unsuccessful. I can assure you that product is working in several regions. But with a global roll out there will be bugs and we are working hard to resolve all of them as quickly as possible. You're more than welcome to ask for a refund if you wish to no longer use the service. However I suggest you wait for the next update before you consider leaving.

What we do is extremely difficult and no other company has gotten as far as we have. I assure you that we will update the product and meet your expectations.

-Jason Kirby
Executive
LiquidSky

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