Lite n' Easy Reviews 

260
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the quality and taste of the meals, finding them delicious, fresh, and well-presented. Many appreciate the convenience and variety of food options, making meal planning and cooking much easier. The ordering process is generally described as easy, and some reviewers highlight the helpfulness of the staff. However, some customers also noted significant issues with the delivery service, including late arrivals and orders being left in inappropriate locations. There are also complaints about the quality of certain meal components, such as vegetables and processed meats, and some found the food bland. A few other people also felt that the ordering system could be inconvenient, especially for specific dietary needs or when trying to place orders outside of standard times.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, taste, and convenience... See more

Quality

People report positive experiences with quality, with many reviewers describing the food as delicious, tasty,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers expressing significant... See more

Order

Customers consistently note ambiguous experiences with order, with some praising the ease of ordering online... See more

Service

Customers had ambiguous experiences with service, with many expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Dislike meals not arriving within a reasonable time of day .Recently had a 7.0pm delivery..driver was 4-5 hours late and again today have been told that driver started4'5 hours late again..another 7... See more

Company replied

Rated 4 out of 5 stars

The ordering process is pretty easy and the food arrives bang on time and is mostly delicious. Only complaint is that you have to be careful to “customise” your meals and use the edit button before fi... See more

Rated 3 out of 5 stars

We love the meals, but personally are struggling with the delivery schedule. When we leave at 8:00am for work of a morning and our delivery hasn’t arrived, even though it is in a polystyrene box it si... See more

Rated 4 out of 5 stars

I have been a loyal Lite 'n Easy customer for many years because I love the huge choice of foods offered by Lite 'n Easy. I find Lite 'n Easy is so convenient, easy to order, always delivers on time... See more


Company details

  1. Meal Delivery

Written by the company

Lite n' Easy delivers delicious, healthy meals straight to your door. Choose from a range of over 250 convenient meals. No subscriptions. Money back guarantee on first delivery. Visit liteneasy.com.au.


Contact info

3.5

Average

TrustScore 3.5 out of 5

260 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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3.5

All reviews

(260)

116 reviews in the last 12 months

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Rated 4 out of 5 stars

Thank you for the beautiful meals

Not just the beautiful meals and the efficient service but the care taken to please customers is beyond my expectations. There has only been one meal so far that I did not like and would not order again, but, thinking more widely, that is quite normal and I am sure that is why Lite'N'Easy has such a large menu; taking into consideration that everyone will not like everything. Same with the smoothies. Not what I expected but, again, I am sure I will find other drinks on your menu that are more to my liking. Well done, Lite'N'Easy!

October 9, 2025
Unprompted review
Rated 4 out of 5 stars

I have been a loyal Lite 'n Easy…

I have been a loyal Lite 'n Easy customer for many years because I love the huge choice of foods offered by Lite 'n Easy. I find Lite 'n Easy is so convenient, easy to order, always delivers on time and costs around AUS$11.75 a meal. When you compare the average cost for a nourishing Lite 'n Easy meal to the (average) cost of AUS$13.95 for a Big Mac meal, Lite 'n Easy is not only less expensive, it is a lot healthier without all the excess sugars and fats loaded in other take-away meal options such as McDonalds, KFC, Hungry Jacks, Dominoes etc!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

I have been with L&E for over two years…

I have been with L&E for over two years and in recent months I pulled back a little, exploring other avenues for my pre-prepared meals at home. Amongst other providers there are fresh meals as against the frozen meals I had experienced with L&E and I enjoyed some of them.
The recent promoting of L&E's Spring-Summer choices tickled my fancy and I have been alternating L&E's fresh salads and other fresh alternatives and I am really pleased with the outcome.
I shall continue to enjoy these choices while they are available.

October 24, 2025
Unprompted review
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Rated 1 out of 5 stars

This website has the most difficult…

This website has the most difficult user experience I have experienced for a while. If this company has any integrity they would serve SERVE their customers with a competent and functional website. Ordering meals for my daughter with a disability was such a painful experience. It took more around 35 minutes to push through to get meals ordered. I am computer literate and this was not my first order, but it will be my last.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Lite n' Easy was made for guys like me ..

Since my wife went into care, I have had to fend for myself. Unfortunately, my cooking talents are limited to anything that comes out of a fry pan or microwave. Then, in Feb 2025, I decided to try Lite n' Easy and have had their dinners ever since. The varied menu means that I can enjoy dishes that I like and maintain a balanced diet at a reasonable price and the quality of the meals far surpasses other pre-cooked meals that I have tried.

October 23, 2025
Unprompted review
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Rated 4 out of 5 stars

The food is very good.

With L & E i find it much easier to control how much I eat at meal times . The meals are easy to prepare and very tasty. However, i do find that some vegetables such as carrots and potatoes are not very palatable in the fresh meals. Being able choose the meals I prefer for lunches and dinners is a great bonus.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

WWhy did I wait so long?

Been using Lit n' Easy five months. Was using another meal company that were very good at the beginning. Unfortunately the quality varied at times. My aged care advisor suggested Lite n' Easy. I haven't looked back since i switched.

The meals whether they be the smaller meals for seniors of the full blown meals have been excellent not to mention the desserts.

Will I keep using Lite n' Easy? You can count on it.

October 23, 2025
Unprompted review
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Rated 4 out of 5 stars

The food is excellent and beautifully…

The food is excellent and beautifully presented. When we first started a few months ago delivery on the Friday was in the morning up the lunch time. But over the last few weeks it has been terrible. Twice I have had to telephone to see what was going on. Last week the delivery time was given as between 5:25pm and 8:30pm. This not good enough.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

Lite n'easy Helps me Remain in my Family Home.

I am 80 years old. It became too exhausting for me to cook a meal and clean up afterwards. I commenced ordering lite n'easy meals over a year ago. The choice of meals is extremely good. It takes me less than 20 minutes to heat the plate, microwave the meal, set the table and organise a drink. I have my favourites, too numerous to list here. The only one I will not order again is the sausages with vegetables. The sausage is not up to the standard of my old butcher. I wish lite n' easy would upgrade their sausage because I would like to have a sausage meal now and again.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

So easy

Postpartum doing lite n easy is so good
Takes all the mental load of thinking what to cook for myself and my husband
Just putting all my attention on kids and the weight loss is great too

October 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Homecare package receive second class help.

If you are on Home care package, You are second class to Lite n Easy, We have missed our order for another week due to not being able to speak to anyone at 3.50pm in QLD. Their phone service channels Home care package people away from receiving any help after 3.30pm QLD time, Hence we miss out for another week.

October 13, 2025
Unprompted review
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Reply from Lite n' Easy

Hi Renee, we are very sorry for the issues you have experienced and the delay getting back to your review here. We want to re-assure you that you can place orders over the phone by calling 13 15 12 right up to 5:30pm Sydney time Monday to Friday. If you would like assistance, we would be happy to arrange a consultant to call you and take your order, or to provide assistance in navigating our phone options. Once again, we are very sorry for the inconvenience caused.

Rated 1 out of 5 stars

The stupid driver delivered my order…

The stupid driver delivered my order 5.20am 14 Oct. 25. It was left outside a residential building for anyone to take. My instructions are on the box etc. what number for him to announce his arrival. No the lazy idiot just left it outside. Why do I have meals delivered, because I am an invalid in pain and have to use a Walker. So I had to struggle to put this box on my Walker and now my pain has increased. This is the last delivery Light n Easy for me. This is not the first time this clown has left my box outside for the world.

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

VANISH(DOUGLAS) IS A LAZY DELIVERY DRIVER FROM LITE N EASY

Vanish is the same driver that delivered to us last time, he was hesitant to come to the building and go to our floor.

But TODAY, he did not activate the Route4Me Tracker, so you do not have any idea where he is.
He did not buzz the keypad at the gate and just left our order OUTSIDE THE GATE (kindly refer to the photos attached.)
If I did not read my text, our order will be stolen, will your company replace the order once it was stolen by someone else since he left outside the complex. 

If I did not pay attention to my texts I would not know where our order is....it just says that it was delivered.

There is an instructor on the label.

What about those people who is doing an amazing job in delivering like Ryan W, Robert MN, Henrique (CIRO), Douglas & Shubiham (Douglas). If these people can do the right thing why people like Vanish cannot do his job. He should not be hired again for there is no point for charging us delivery fee, when the delivery service is always unsatisfactory.

This is issue has not been resolved and it has been ongoing for a long period of time.
Would be possible just stick to those people that I mentioned above.

October 10, 2025
Unprompted review

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