Application for insurance went smoothly, email confirmation, let’s see how it goes! Good price much cheaper than previous company, I know cheaper doesn’t mean worse but as long as my car is legal for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When speaking to one of your human operators the process was very easy. Your website was not functioning losing data and wasting a lot of time. When speaking to your operator she understood exactly wh... See more
Company replied
Excellent service from start to finish Buying our first home felt overwhelming at times, but Catherine made the whole mortgage process so much easier. She was professional, knowledgeable and in... See more
Company replied
The quote process was so easy and clearly presented. The efficiency of the service was excellent in their email confirmation and paper documents sent to my home. The cover was much better and more... See more
Company replied
Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the website was straight forward
August 4, 2026
Reply from Lloyds Bank Insurance
Hi,
We're happy to hear that our website was easy to use. We appreciate your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Looked at various home insurance
Looked at various home insurance as the one I had was ready to finish & it had gone up quite a lot. Lloyds seemed reasonable, Easy to fill in questions
August 4, 2026
Reply from Lloyds Bank Insurance
Hi,
We're pleased to hear that you found our home insurance to be a reasonable option and that the application process was easy to complete. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Great service
All simple and straightforward value for money very happy with service thanks
July 20, 2026
Reply from Lloyds Bank Insurance
Hi Tommy,
We're so pleased to hear that you found our service simple and straightforward, and that you feel you received great value for money. Thank you for your kind feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Nigel,
We're so glad to hear that you found everything simple and quick to set up. We appreciate you sharing your positive experience!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Jayne,
Thanks for taking the time to leave us a review. We're really pleased to hear that the online application was easy and that you received your documents quickly.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Very nice lady easy to get on with and…
Very nice lady easy to get on with and she explained everything very clearly.
August 7, 2026
Reply from Lloyds Bank Insurance
Hi Susan,
We're so pleased to hear that you found our team easy to get on with and that everything was explained clearly. Thank you for your kind feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Good insurance at a reasonable price
All easy to understand and follow. Prices comparable to other companies
August 6, 2026
Reply from Lloyds Bank Insurance
Hi Jackie,
We are so pleased to hear that you found everything easy to understand and that our prices are comparable to other companies. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
App based apprecated
Simpler format,good it was from App.
Pleased with postal of documents.
August 6, 2026
Reply from Lloyds Bank Insurance
Hi Ann,
We're so pleased to hear that you found the format simple and that you were happy with the postal delivery of your documents. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easily done through Lloyds banking app
Easily done through Lloyds banking app. It was most efficient. Also important for me was I had the choice to pay in monthly instalments or annually.
August 3, 2026
Reply from Lloyds Bank Insurance
Hi Jason,
We're delighted to hear that using the banking app for your transaction was efficient and that you appreciated the flexibility of choosing between monthly instalments or annual payments. Thank you for sharing your positive feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Trust Lloyds and be safe.....Very helpful and logical and…
Very helpful and logical and professional and I feel safe with Lloyds
August 4, 2026
Reply from Lloyds Bank Insurance
Hi Patricia,
We're so pleased to hear that you find our service helpful, logical, and professional, and that you feel safe with us. Thank you for your positive feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Excellent service from start to finish
Excellent service from start to finish
Buying our first home felt overwhelming at times, but Catherine made the whole mortgage process so much easier. She was professional, knowledgeable and incredibly responsive, always taking the time to explain everything clearly and answer our questions.
We never felt pressured into making any decisions, and her advice was always honest and tailored to our circumstances. Thanks to her guidance, the entire process—from the mortgage application through to exchange—went smoothly and gave us real peace of mind.
We really appreciate all of Cath’s support and would happily recommend Lloyds and Cath to anyone looking for mortgage advice. Thank you for helping us achieve such an important milestone!
August 18, 2026
Reply from Lloyds Bank Insurance
Hi Yijun,
We are so pleased to hear about your positive experience with us, especially as you navigated the important milestone of buying your first home. It is wonderful to know that our support made the mortgage process smoother and provided you with peace of mind. We truly appreciate your kind words and recommendation. Thank you for sharing your feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Most helpful as they had a previous…
Most helpful as they had a previous Acc number one phone call helped sort the problem out
With much gratitude for me
August 17, 2026
Reply from Lloyds Bank Insurance
Hi Christine,
We're so glad to hear that a single phone call helped sort out the problem you were experiencing. We appreciate you sharing your positive feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Professional and understand what I…
Professional and understand what I wanted. Answered all my questions.
August 7, 2026
Reply from Lloyds Bank Insurance
Hi Mr Bendall,
We are delighted to hear that our team was professional and understood your needs, and that all your questions were answered. Thank you for your positive feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Pamela,
We love to see feedback like yours - thank you.
Have a great day!
Kennedy,
Lloyds Bank Motor Insurance
I went with Lloyd insurance because for…
I went with Lloyd insurance because for me it’s a good deal. Witch I’m very happy with
August 17, 2026
Reply from Lloyds Bank Insurance
Hi Ronald,
We're so happy to hear that you're very satisfied with your experience with us! Thank you for sharing your positive feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Great price and easy to obtain online
Great price and easy to obtain online. The only problem was paying online and indeed had to call them.
August 7, 2026
Reply from Lloyds Bank Insurance
Hi Kathryn,
We appreciate your feedback on the pricing and online accessibility. We're sorry to hear about the difficulty with online payment and having to call us.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Ease of navigation booking website.
Ease of navigation booking website.
Hard copy confirmation received speedily by post.
August 11, 2026
Reply from Lloyds Bank Insurance
Hi Janet,
We're so pleased to hear that you found our booking website easy to navigate and that your hard copy confirmation arrived quickly. Thank you for your positive feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Good information and experience staffs
August 17, 2026
Reply from Lloyds Bank Insurance
Hi Samuel,
We are so glad to hear that you found the information helpful and had a positive experience with our staff. Thank you for your kind words.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Cheapest price from a known company
Cheapest price from a known company on a comparison site. Easy enough to setup.
August 17, 2026
Reply from Lloyds Bank Insurance
Hello Dean,
Thanks for taking the time to leave us a review. We're happy to see that we were the most competitive.
Thanks for choosing us!
Kennedy,
Lloyds Bank Motor Insurance
The application was easy to make.
August 7, 2026
Reply from Lloyds Bank Insurance
Hi Alberta,
We're so pleased to hear that you found the application process straightforward and easy to complete. Thank you for sharing your positive experience!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.