Lloyds Bank Insurance Reviews 

8,313
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,511 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that obtaining a competitive policy quote is straightforward, very fast, and considerably more affordable than what alternative market providers offer. People also appreciate the professional support, noting that the company advisors are extremely helpful, approachable, and patient throughout the entire setup process. However, some reviewers were not happy with unexpected price increases or notably higher renewal costs experienced after their initial policy term ended. A few consumers additionally encountered minor frustrations regarding online navigation difficulties or initial quotes that fluctuated unexpectedly during their digital application.

What people talk about most

Price

People report positive experiences with price, noting competitive quotes that are often much cheaper than... See more

User experience

Clients share positive opinions on user_experience, highlighting a very quick and uncomplicated process.... See more

Service

Users describe positive interactions with service, noting that staff are competent, personable, and helpful.... See more

Website

Consumers find the website to be an exceptionally easy and straightforward tool for managing insurance... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Application for insurance went smoothly, email confirmation, let’s see how it goes! Good price much cheaper than previous company, I know cheaper doesn’t mean worse but as long as my car is legal for... See more

Company replied

Rated 5 out of 5 stars

The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more

Company replied

Rated 5 out of 5 stars

It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more

Company replied

Rated 5 out of 5 stars

Our ceiling collapsed due to a leak, and caused considerable damage to our property. We have sold our home and we're due to complete imminently. Despite having had contents and buildings insurance for... See more

Company replied



Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Bank
  4. Home Insurance Agency
  5. Life Insurance Agency

About Lloyds Bank Insurance

Written by the company

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.7

All reviews

(8,313)

3,485 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Elaine,

We're so glad to hear that you found it easy to get a quotation and that the price was good. Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Quick easy and no interest charged for…

Quick easy and no interest charged for monthly dd

August 13, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Jacqueline,

We're so glad you found our process quick and easy, and appreciate your positive feedback on our no-interest monthly direct debit option.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Very easy to use

Very easy to use

August 1, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Graham,

Thanks for taking the time to leave a review, we're glad to hear that you're happy with the ease of use.

Regards,
Caroline
Lloyds Bank Car Insurance

Rated 5 out of 5 stars

Easy to follow on line quote system and…

Easy to follow on line quote system and competitive price.

July 30, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Paul,

We're really pleased to hear that you found our online quote system easy to follow and our prices competitive.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Straightforward

Straightforward, fit for purpose and easy to understand product.
Cost efficient . Exactly what you expects from Lloyds.

July 31, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're delighted to hear that you found our product straightforward, easy to understand, and cost-efficient. It's wonderful to know we met your expectations.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Talking to people

The lady i talked to was very profesnel and very helpful

July 31, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Daniel,

Thanks for taking the time to leave a review, we're glad to hear that you're happy with our service.

Regards,
Caroline
Lloyds Bank Car Insurance

Rated 5 out of 5 stars

Straight forward and easily done

Straight forward and easily done

July 31, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Craig,

Thanks for taking the time to leave a review, we're glad to hear that it was a straightforward process for you.

Regards,
Caroline
Lloyds Bank Car Insurance

Rated 5 out of 5 stars

Fantastic

Great 1:1 advisor for first time buyers! So helpful throughout our Mortgage process.
Answered all our questions and made the process understandable.

August 7, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Fiona,

We're so pleased to hear our advisor was helpful throughout your mortgage process. It's great that all your questions were answered, and the process was made understandable for you as first-time buyers.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Very professional and helpful service

Very professional and helpful service

August 13, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi stuart,

We are so pleased to hear that you found our service professional and helpful. Your positive feedback is greatly appreciated.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

The quote process was so good.

The quote process was so easy and clearly presented.
The efficiency of the service was excellent in their email confirmation and paper documents sent to my home.
The cover was much better and more easily understood than the Nationwide B.S. (thru Aviva) renewal and the premium for much better cover was not a lot more than the inadequate Nationwide offer.

August 13, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Peter,

We're so pleased to hear that you found our quote process easy and clear. It's wonderful to know that our efficiency and the clarity of our cover stood out, especially compared to other offers.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy on line options

Easy on line options, competitive prices, follow up as expected

July 30, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Phil,

We're so pleased to hear that you found our online options easy to use, our prices competitive, and our follow-up met your expectations.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 3 out of 5 stars

2 payments taken in the same month

2 payments taken in the same month? August 2026

August 13, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Marianna,

Thank you for your feedback. We understand your concerns regarding your August 2026 payments. Please contact our Customer Service Team on 0345 604 6705 (option 4), and they will be happy to investigate this further for you.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Easy and smooth process

It was a very easy and smooth process. Very happy with everything especially the Katie Mumby who was excellent and a superb help!

August 1, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Marcus,

We're so pleased to hear that you found the process easy and smooth. We're especially happy to know that one of our team members provided excellent and superb help.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

my car insurance

Very helpful staff and completed my car insurance.

July 31, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Paul,

Thanks for taking the time to leave a review of our service. We're glad that our staff were helpful.

Regards,
Caroline
Lloyds Bank Car Insurance

Rated 5 out of 5 stars

Excellent

Good morning
Excellent service and every one was extremely helpful 👍

August 13, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Elizabeth,

We're so glad to hear you received excellent service and found our team extremely helpful.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Great process and price

Really simple process and I got great cover at an excellent price

August 7, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi,

We're so glad to hear that you found the process simple and that you're happy with the excellent cover and price you received. Thank you for your positive feedback.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

It was nice and easy to do really quick…

It was nice and easy to do really quick and had the email straight away

August 1, 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Allan,

Thanks for taking the time to leave a review, we're glad to hear that you've been happy with our service.

Regards,
Caroline
Lloyds Bank Car Insurance

Rated 5 out of 5 stars
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Jean,

We're so pleased to hear that you found our service very easy and helpful. Thank you for taking the time to share your positive feedback with us.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

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