Got a renewal letter from my previous insurance company (Tesco) and it was more expensive than the current year. Looked on a comparison site and found that Lloyds Gold Level was nearly £200 cheaper. W... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The online system was easy to use and ìn a few minutes i had my quote and then set up my car insurance. Compared to my previous insurance company i can now log in to my account and make changes if i e... See more
Company replied
Went online to get a quote for house insurance as previous provider had put policy up by 62% despite no claims. Doing the quote request was very straightforward and easy to do which was a really h... See more
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Having been with Lloyds for over 60 yrs we have never insured with them, always seemed to expensive but this year having reached our 89th birthday and because of a claim we decided to look at Lloyds,... See more
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Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
9K reviews
Asks customers to review
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Excellent customer experience
October 1, 2026
Reply from Lloyds Bank Insurance
Hi Katie,
Thank you for your positive feedback.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Easy to get quote
Easy to get quote. Simple process. I got more than I expected with better cover for a lot less than my renewal quote from previous company and no extra costs incurred for paying monthly so win win all the way for me. Thank you Lloyds Bank. Also have banked with Lloyds for many years without any issues so will continue to do so. Very happy 😊
September 16, 2026
Reply from Lloyds Bank Insurance
Hi Mielrella,
We're so happy to hear that you found the quote process easy and simple, and that you received better cover for less! It's wonderful to know you're pleased with our service and your long-standing relationship with us.
Kind regards,
Tracy – Lloyds Bank Insurance.
Just spoken to Emily to ask why our…
Just spoken to Emily to ask why our home insurance had increased at renewal. We have been banking and insuring with Lloyds for over 20 years. She was professional and helpful, answered all my questions and we reduced the annual premium by over £320.
September 30, 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Kelly,
Thank you for your fantastic review! We are so pleased to hear that our colleague was able to assist you with your home insurance renewal and provide such a positive experience. We appreciate your long-standing loyalty.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Gareth was amazing!
Our mortgage advisor Gareth was incredible.. so friendly, helpful and gave great advice when buying our first home! Made the whole process so easy
September 15, 2026
Reply from Lloyds Bank Insurance
Hi Katelyn,
We're so pleased to hear that your mortgage advisor was friendly, helpful, and gave great advice when buying your first home. It's wonderful that they made the whole process so easy for you.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Been with Lloyds since day one
September 18, 2026
Reply from Lloyds Bank Insurance
Hi Alexander,
We appreciate your long-standing loyalty. Thank you for being with us.
Kind regards,
Tracy – Lloyds Bank Insurance.
I am lloyds 2010
September 28, 2026
Reply from Lloyds Bank Insurance
Hi Mr Fernandes,
We appreciate you taking the time to share your thoughts with us. We value all feedback.
Kind regards,
Tracy – Lloyds Bank Insurance.
With prices rising for everything it is…
With prices rising for everything it is sensible to get cover for your home at a reasonable cost for the same amount of cover.This was achieved with Lloyds
September 7, 2026
Reply from Lloyds Bank Insurance
Hi Harry,
We're so pleased to hear you found our home insurance to be a reasonable cost for the cover provided, especially with rising prices. Thank you for choosing us!
Kind regards,
Tracy – Lloyds Bank Insurance.
Easyeasy to navigate to navigate and a good price
Easy to navigate and a good price
September 22, 2026
Reply from Lloyds Bank Insurance
Hi Diane,
We're so pleased to hear that you found our service easy to navigate and that you were happy with the price. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi Doris,
Thank you for your feedback.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Knowing
Very helpful
Didn’t realise I was so behind with the knowledge supplied and now feel very covered in all areas
September 17, 2026
Reply from Lloyds Bank Insurance
Hi Richard,
We're so glad to hear our resources helped you catch up and feel more confident in your understanding. Thank you for your wonderful feedback.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
I enjoyed the personal touch
September 16, 2026
Reply from Lloyds Bank Insurance
Hi Cathy,
We are so pleased to hear that you enjoyed the personalized service you received. We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Juwehriah – Lloyds Bank Insurance.
Reply from Lloyds Bank Insurance
Hi Susanna,
We're so pleased to hear that you found the quote reliable and reassuring, and that the process was quick and concise. Thank you for sharing your positive feedback!
Kind regards,
Tracy – Lloyds Bank Insurance.
Website is easy to use .
Website is easy to use & i was able to update my policy .
September 28, 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Angela,
We're so pleased to hear that our website was easy to use and that you were able to update your policy without any issues. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Insurance.
I was impressed by the service
I was impressed by the service, product and pricing resulting in a move from a previous long-term insurance provider.
September 15, 2026
Reply from Lloyds Bank Insurance
Hi Paul,
We are delighted to hear that you were impressed with our service, product, and pricing. It's wonderful to know that this led you to choose us as your insurance provider. Thank you for your kind words!
Kind regards,
Tracy – Lloyds Bank Insurance.
All was explained very clearly
September 9, 2026
Reply from Lloyds Bank Insurance
Hi Barry,
We are delighted to hear that our explanations were very clear. We appreciate your kind feedback.
Kind regards,
Tracy – Lloyds Bank Insurance.
Affordable premium, easy and fast service.
Easy to follow and good value for what i want.
September 28, 2026
Reply from Lloyds Bank Insurance
Hi Margarita,
Thank you for taking the time to leave us this wonderful feedback. We are so pleased to hear that you found our services easy to understand and good value.
Kind regards,
Tracy – Lloyds Bank Insurance.
Easy to complete plenty of advice
September 17, 2026
Reply from Lloyds Bank Insurance
Hi Mrs Clavering,
Thanks for taking the time to leave us a review. We're delighted to hear that you found everything straightforward and received helpful guidance.
Kind regards,
Tracy – Lloyds Bank Insurance.
I found it easy and very quick to do…
I found it easy and very quick to do and most checks are carried out in the background, so don’t have to dig accurate dates down.
September 14, 2026
Reply from Lloyds Bank Insurance
Hi Brenda,
We're so pleased to hear that you found the process easy and quick, and that the background checks made it even more convenient for you!
Kind regards,
Tracy – Lloyds Bank Insurance.
House Insurance 2026
The information was very clear noted within the different levels of cover you could choose from. The information pack that arrived by post was very helpful and everything that i required was delivered as advised on the web page.
September 11, 2026
Reply from Lloyds Bank Insurance
Hi Alex,
We're delighted to hear that the information regarding our different levels of cover was very clear. It's great to know that the information pack you received was helpful and that everything met your expectations as advertised online.
Kind regards,
Tracy – Lloyds Bank Insurance.
Very good backup to online service
Very good backup to online service, lady went through everything, we had used NFU because they had local office but phone service was as good
September 17, 2026
Reply from Lloyds Bank Insurance
Hi Alastair,
We're so glad to hear we could provide excellent support as a backup to your online service. It's wonderful that our phone assistance met your expectations. We appreciate your positive feedback!
Kind regards,
Tracy – Lloyds Bank Insurance.
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