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Lloyd & Whyte Community Broking Reviews 604

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TrustScore 5 out of 5

4.9

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, knowledge, and helpfulness, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency, attention to detail, and personalized approach. Reviewers are particularly impressed with the outstanding customer service, noting that the team goes above and beyond to assist them and clarify information. Some people also felt that the staff provided confidence and a human touch, which was especially valued compared to impersonal online alternatives. The company is also noted for its ability to sort out complex situations and find suitable solutions, even when previous insurers could not.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their efficiency, attentiveness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the friendly, efficient,... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising agents for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PRIVATE MEDICAL INSURANCE I have contacted Adam Frampton many times over the last three or four years . He has always been very polite and knowledgeable. He has taken the pains to understand my req... See more

Rated 5 out of 5 stars

Due to building works at our property our existing insurance company could not continue cover which caused us a bit of stress! Jo from the Community Broking department took up the issue and managed t... See more

Rated 5 out of 5 stars

Adam is amazing! He explained everything in a way I understand like nobody else had ever been able to before taking the stress out of organising private medical insurance for me and my family. The p... See more

Rated 5 out of 5 stars

Theresa has sorted our travel insurance over the years. I feel she looks for the best policy to suit us as well as looking for the best price. We recognise each others voices, we have spoken so often... See more

Company details

  1. Insurance Broker

Written by the company

When it comes to business, nothing beats local knowledge for a personal service and accurate quotes to meet your insurance cover needs. Lloyd & Whyte was formed in 1946 and our origins are based within community broking. Lloyd & Whyte Community Broking as a division, has grown across five locations in the South West and Wales. We’re different because we combine the strength of a larger network of insurance brokers with the friendly, personal service and local knowledge you expect from a smaller business. With decades of experience and access to a wide panel of insurers, you can be confident that you are getting an appropriate, quality policy that meets your business needs cost effectively. In a world that lives online – we’re bringing insurance back to the community!

Contact info

4.9

Excellent

TrustScore 5 out of 5

604 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent customer service

The customer service is always excellent .
Margaret Howells always makes sure our renewals for home and car insurance are completed quickly and efficiently .This has been the case for many years which is why
we return year after year .

October 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service

I have dealt with Stephen Owen for the last 3 years arranging house insurance on my fathers vacant property. He has been efficient, professional and transparent in securing the best deal for us and wouldn't hesitate to recommend.

September 30, 2024
Unprompted review
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Rated 5 out of 5 stars

SUPERB SERVICE

Superb service once again from the team. I have used this company for all my insurance services, for the last 25years. Nothing is to much trouble and always helpful with a 5 star experience.

September 23, 2024
Unprompted review
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Rated 5 out of 5 stars

Business Vehicle Claim

Jonathan was super helpful and attentive in sorting out a claim on our business vehicle policy. We were kept updated all the way through and had regular check ins to see that things like hire cars and garage repair bookings had been followed up. Thank you Jonathan and team, we are very pleased with how our claim was handled.

August 1, 2024
Unprompted review

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