The car rental was excellent. We drove from Catania Airport to the Bari district and used the vehicle for 12 days. It was reliable, comfortable, and performed perfectly throughout our trip. We had no... See more
Company replied

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The car rental was excellent. We drove from Catania Airport to the Bari district and used the vehicle for 12 days. It was reliable, comfortable, and performed perfectly throughout our trip. We had no... See more
Company replied
It’s very easy to work with Locauto. This was my third rental with them, after Catania and Naples, and now Bari. They have an excellent fleet of cars, and we’ve even received complimentary upgrades. W... See more
Company replied
Good: Locauto didn’t try to sell additional services. Pick-up and delivery process was fast. The cars are in a zone close to the terminal. Could be improved: we initially received a very dirty car. On... See more
The car rental process with Locauto in Bari at the airport was very fast and smooth. Everything went perfectly fine from start to finish. Although we didn't get the exact car model we originally book... See more
Company replied
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy

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Rented at Bari airport. A bit unclear where to find our car when picked it up but very smooth and fast return process.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
The car rental was excellent. We drove from Catania Airport to the Bari district and used the vehicle for 12 days. It was reliable, comfortable, and performed perfectly throughout our trip. We had no issues at all, and it made travelling around Italy easy and enjoyable. I would happily rent from this company again and highly recommend them.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
It’s very easy to work with Locauto. This was my third rental with them, after Catania and Naples, and now Bari. They have an excellent fleet of cars, and we’ve even received complimentary upgrades. We booked a VW Polo but were upgraded to an Audi A3 S line instead. Overall, it has been a great experience every time.

Reply from Locauto Group - Bari Aeroporto
The car was good. However there was an incident that occured. And when I tried to call the call-center. Nobody answered. Being in a foreign country and not knowing the procedures I was left totally alone by the company. This is unacceptable. I could not reach a single person through the phone line the company (Locauto) provided in the rental agreement. I had to get the Hotel owner to help me with the procedures. This was highli unprofessional and it could also be damaging to the company for future bookings.
Easy pick up and drop off. Friendly staff who encouraged us to take photos of the car before leaving so that we had a record of the car’s condition, which was good.

Reply from Locauto Group - Bari Aeroporto
There was almost no waiting time at the airport. i could get my paper done in about 10mn and lady I talked to was very nice. Then I went to grab by car ans again it was very fast, I just signed the receipt and got the car I booked, fully conform. When giving back the car, it was as fast as for pick-up, a quick check of the car and that's it. SUch a great experience

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Everything was great from pick up to drop off and the car was amazing!

Reply from Locauto Group - Bari Aeroporto
Everything at the car rental place was well-organized and went quickly. The only downside is that they open at 8 a.m., so a pretty long line forms in front of the store, which means you sometimes have to wait up to an hour.
The car was in perfect condition, clean, and matched the category of the car I had reserved.

Reply from Locauto Group - Bari Aeroporto
Booking process was smooth, fast and easy pick up / drop off and helpful staff.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
I was in a difficulty after a bad experience with Italy Car Rent, and I appreciate a lot the car rent service without book in advance.

Reply from Locauto Group - Bari Aeroporto
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