Locauto Group - Bari Aeroporto Reviews 

Easy and fast to rent. Car was clean. The staff was helpful, answered all my questions.

Communication was super easy, pick-up and drop-off procedures were quick and straightforward. Very satisfied with the overall service!

Good car, proper technical condition, great staff. Check in/check out time very short, exactly what you need for a memorable experience.

Excellent car. Check in/out was smooth

Car rental company with no head pain or exploits.

I rented the car online but with the option to pay at the counter (even though was a bit more expensive like this).

The car i received had only 10 km on board, so it was a great experience having basically a new car.
I rented the car with the "Dont worry" option, because we had planned over 1000 km to explore and we had our return flight early in the morning when the dropoff office was not opened.

I had no surprises and hidden costs after dropping the car. I even waited a few weeks before giving the review, in case there were some hidden fees after dropping the car.

Will definitely return to Locauto when in Italy.

- Fast pick-up of the car
-Good car , a few months old
-Fast delivery of the car
-No deposit
-Office easy to find in the airport

The quality of the cars that were provided, plus how good the staff were....they were all happy and polite which was great.

Wonderful service. The whole process was fast and easy , the staff was extremely helpful and nice. The car was in perfect condition.

From the seamless pickup in Bari Airport to the quality of the car offered. I was really delighted with the level of service and value.
Would do it again in a heartbeat.
Also I didn’t need to queue like the other well known car rental companies when arriving on a early Saturday afternoon

The plane arrived in Bari at 10:00 p.m. with a slight delay. The car rental office is open until 11:00 p.m., so we were able to pick up the car. However, we had to collect it on our own because the vehicle pick-up area, located in the outdoor parking lot, is staffed only until 8:00 p.m.

Although we asked the employee to inspect the car together with us, this was not possible.The car was rented and fully insured through Booking.com. However, there was no indication that I would still be required to secure any potential damage with my credit card directly through Locauto and then claim reimbursement separately through Booking.com's claims process.

Furthermore, the vehicle inspection was not carried out jointly with the rental agent. Instead, I was simply presented with a damage report showing pre-existing damage and was expected to sign it immediately. If I wanted to collect the car and continue with my holiday, I had no realistic alternative but to sign.

This is a non-transparent process that leaves the customer without direct coverage for any potential damage, despite having paid for full insurance through Booking.com. Since Locauto's rental procedure is not handled properly, it is also questionable whether any damage claim would actually be reimbursed by Booking.com.

I have rented cars many times before, but this is the first time I have been required to guarantee potential damages with my credit card despite already having paid for full insurance through Booking.com.

I consider this an unfair business practice. As a customer, I will share this negative experience and warn others in my personal and professional network about this rental process.

Rapidité du check-out et du check-in.
Voiture conforme à la réservation.

Good. Fast paced.

Quick pick up! Super! Easy to return car. No deposite! Great company!

Everything was ready on the time, the car was newone, perfect
Thanks

Great collection and easy drop off in Bari

I was 15 minutes late to return the car. Employees assured that this was not a problem. Only later did I see the fee charged for the next day.

Very quick process from the beginning to the end, friendly and helpfull staff, perfect cars. This was the third time I have rented a car with Locauto and again - fantastic experience. Thank you guys! Looking forward to see you next time! Petra T.

Perfect and easy!!!