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Locauto Group - Bari Aeroporto Reviews 

11,380
•
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT

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See what reviewers are saying

Rated 5 out of 5 stars

We rented a "Ferrari-Panda". The car is in excellent condition. It was very clean. I liked that I could pay with a debit card and there was no deposit. I didn't see this information on the website, s... See more

Company replied

Rated 5 out of 5 stars

Quick service, no costs supplemental to those mentioned when booking. No trying to sell insurances, just a question if those are requested. Nearly new car (20.000km). No problem or time lost when ret... See more

Company replied

Rated 5 out of 5 stars

A very positive experience! Thanks to the Smart Check-in feature, we picked up the car very quickly without waiting in line at the kiosk, a big advantage, especially after a trip when you just want to... See more

Company replied

Rated 5 out of 5 stars

Everything was wonderful! We received the car immediately, and it was fully fueled. We had actually expected something different, but were pleasantly surprised to receive such a great car. The retur... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(11,380)

58,846 reviews in the last 12 months

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Rated 5 out of 5 stars

No problem

I had no problems with reservation or the car.

November 1, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Very good car

Very good car, low price and helpful staff

November 1, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Good service!

November 5, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Seamless pickup and drop off

Seamless pickup and drop off.
Great vehicle and ongoing support from staff very good.

November 7, 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

We rented a "Ferrari-Panda"😉

We rented a "Ferrari-Panda". The car is in excellent condition. It was very clean. I liked that I could pay with a debit card and there was no deposit.
I didn't see this information on the website, so I'll write it here. When you're at the airport, first check in at the airport office - it's in a very easy location. And then you can pick up the car from the parking lot.

November 7, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for the great review! Stefania

Rated 3 out of 5 stars

I chose Locauto based on the excellent…

I chose Locauto based on the excellent reviews I have noticed - so I was under the assumption that a higher price would promise a better service. Very disappointingly, the originally reserved quite beaten-up Fiat Panda at Bari airport was inappropriately dirty. Same with the next try - another available Panda was not ready and had to be cleaned by Locauto staff while we had to wait. I have to say that the staff outside the airport did not leave a motivated impression and Locauto could do better in terms of quality management. Overall, we had hoped for a better experience and I can hardly provide a better rating than average.

October 30, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Hoehne, thank you for your feedback. Your insights are incredibly valuable to us, as they highlight areas where we can continue to improve our services. We truly appreciate your time and hope to have the opportunity to welcome you back for a completely seamless rental experience in the future.

Anna

Rated 5 out of 5 stars

Car pickup and return was very quick

Car pickup and return was very quick. No hidden fees.
I would rent a car again from Locauto.

November 6, 2026
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Reply from Locauto Group - Bari Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Personale sempre cortese disponibile e…

Personale sempre cortese disponibile e professionalmente preparato.
Parco auto sempre adeguato alle prenotazioni fatte online.check in e check out rapodissimi

November 6, 2026
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Reply from Locauto Group - Bari Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Good services

Good services. I allways use Locauto when i am in Italy,

November 5, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Flawless experience

Flawless experience with renting and returning

November 5, 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Picking up and returning the car were very straightforward

Both picking up and returning the car were very straightforward. I had booked the car in advance and got exactly this vehicle. It was practically new, with only 3,000 km on it. The wait time was short. The inside of the windows wasn’t cleaned perfectly, which was a bit annoying when the sun was shining. But I just cleaned them myself. I had the car for 9 days and was very satisfied. I received it with a full tank and returned it that way. If you want to avoid any unnecessary hassle when returning the car, you’re in good hands here.

November 2, 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 4 out of 5 stars

Easy booking and pick up

Good experience, will use again when visiting Bari.

November 4, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Lucie, thank you for your positive feedback.
We are thrilled to hear that you enjoyed our service and look forward to welcoming you back for an even better experience next time!
Elisa

Rated 2 out of 5 stars

Southern Italy car issues

1. I rented the car in Bari. I was already in town so I did not come from the airport terminal. I went to the pick up point as per the instructions. When I got there, I was told I needed to go back to the terminal, even though they had a record of my reservation. When I went to the terminal, all they did was make a copy of my license and then send me back to the pick up point. It is ridiculous that the person at the pick up point could not do this and I had to walk about 10 minutes each way to the terminal and back with my bad hip.
2. I was told that they did not have the car I reserved and I was given one that was slightly bigger. I specifically rent a small car because of the small streets in some of the Italian cities. The person acted like I was getting an upgrade and I had no reason to be upset
3. The return of the car went smoothly except that the return point is a couple of blocks from the airport terminal and there is no shuttle or Help available. We had to carry our bags across some very uneven streets to get to the terminal.

October 28, 2026
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Reply from Locauto Group - Bari Aeroporto

Dear David,
Thank you for sharing your experience with Locauto at Bari Airport. We are sorry to hear that the complimentary upgrade was not suitable for your travel needs. Due to exceptionally high demand in October, your reserved vehicle category was unavailable, which is why we provided the upgrade to ensure you still had a vehicle for your trip.

We also sincerely apologize for the inconvenience of having to walk back to our main airport desk. To provide some context, our parking lot booth is not equipped to issue rental agreements; our team there is dedicated solely to assisting customers with vehicle inspections during pick-up and drop-off. Generating a contract requires our main desk staff to fully process your details into our system and complete two separate credit card transactions, rather than just scanning documents. We appreciate your patience with this administrative process and hope to have the opportunity to provide you with a smoother experience in the future.

Anna

Rated 5 out of 5 stars

Would recommend

Very quick, hassle free and efficient hand out and drop off

October 26, 2026
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Reply from Locauto Group - Bari Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

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