For my 7 day trip in Puglia, I rented an Opel Corsa 2020, but it wasn’t available at the time, so they gave me a free upgrade to a brand-new Ford Puma 2025 instead! The people at Locauto were am... See more

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Everything went well, received a nice car, good for our needs and luggage, and there were no problems at all. We took of course the highest insurance option, to be care free of possible accidents... See more
Company replied
Good car, the only negative point is that when i took the car the brightess of the screen was at min level, so it was impossible to read the informations on the cluster. When i reach to increase it (n... See more
Company replied
Quick service, newish car, no problems with car, easy enough return. Online booking easy enough. A slightly better explanation of return process and check of car etc. would have helped
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy
- +39 0243020410

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I was able to rent with debit card
I was able to rent with debit card. Super easy going. No trouble when returning the car. Clear instructions.

Reply from Locauto Group - Bari Aeroporto
Rental car at Bari airport
The crew in the office and in the parking area was very friendly and professional. The whole process was very fast and uncomplicated. We rented a Nissan Qashqai, it was quite new and really perfect for the streets in this area. Absolute recommendation!

Reply from Locauto Group - Bari Aeroporto
Great service
Great service - made everything very easy. Thanks to the team at Bari airport.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Sehr zufrieden mit der Autovermietung
Sehr zufrieden mit der Autovermietung! Die gesamte Abwicklung war einfach und unkompliziert. Auch die Rückgabe des Fahrzeugs verlief problemlos und schnell. Insgesamt ein sehr guter Service – gerne wieder!
Very satisfied with the car rental service! The entire process was easy and straightforward. Returning the car was also quick and hassle-free. Overall, a great experience and excellent service – highly recommended!

Reply from Locauto Group - Bari Aeroporto
The company
The company, the car, the service, the staff, it was all great! Thank you. I will definitely be recommending this company to friends or using again when I visit again :-)

Reply from Locauto Group - Bari Aeroporto
Very prompt
Very prompt, everything handled very quickly, no hidden fees, and the initially agreed price is honored right to the end. The vehicles are new, clean, and run flawlessly. The staff is very kind and friendly!!! Thank you!

Reply from Locauto Group - Bari Aeroporto
Very valuable company
The car was new and well maintained ,they didn't keep a deposit! I will trust the same company for my next trip in Italy

Reply from Locauto Group - Bari Aeroporto
Great experience with Locauto Bari Airport Italy
Top-notch service! I rented a new Peugeot from Locauto in Bari Airport and I couldn't be happier. The car was in pristine condition and performed great. The staff members were incredibly professional, friendly, and very clear in their communication. I will definitely be using them again on my next trip!

Reply from Locauto Group - Bari Aeroporto
Everything was in accordance with the…
Everything was in accordance with the reservation.

Reply from Locauto Group - Bari Aeroporto
Rude personal and bad battery
The car had a serious battery problem. Twice during the same weekend, the car would not start, and we had to push it to get it running again.
Unfortunately, our experience with Locauto’s customer service was also very poor. The call center staff were rude and repeatedly ended the calls without even giving us enough time to properly explain the problem.
When we finally managed to explain the situation to someone, the only solution Locauto offered was for us to return to the original rental office to exchange the car. However, we were traveling around Puglia, far from the original office, so doing this would have meant losing almost an entire day of our trip. Locauto did not seem concerned about the inconvenience and simply transferred the responsibility of solving the problem to us.
A rental company should properly check the condition of the battery before giving a car to a customer. Having a car that suddenly does not start is a serious issue, especially when you are traveling in remote areas, far from the rental office, and in very hot weather.
Overall, we were very disappointed with both the condition of the car and the way Locauto handled the situation.

Reply from Locauto Group - Bari Aeroporto
Absolutely NO hustles even though our…
Absolutely NO hustles even though our pick up time was delayed because of plane delay. Nor any problems at the end of our rental. All went down very smooth contrary to other rentals I’ve done in Italy in the past. Thank you

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Very friendly staff
Very friendly staff. Short pick-up/drop-off time. No deposit required. Almost new car - 15,000 km.
I highly recommend.

Reply from Locauto Group - Bari Aeroporto
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