Locauto Group - Catania Aeroporto Reviews 

Great service from staff, professional and answered all my questions.
The car was clean, great condition and overall experience of pick up and drop off was smooth. I would use them again.

everything was fine. fair company.

All went smoothly
One thing to note, the gas gauge needs to be fixed in the car i rented. It was a new Citroen as far as I remember

The downside, it was a nightmare delivering back the car in respect of the location of their office. We spent 30 minutes circling around the airport to find their entrance

The car was comfortable and well prepared. The staff who prepared the car and the one where we dropped it off were friendly and understanding. That's was the opposite for the staff at the counter at the airport. They were not friendly at all, and since they are the company first impression, it's not good at all. If we had a choice we would have used another car rental. Could your staff stop using their private telephone while working.

Easy to find location for pickup, just outside The arrival area. Everything well prepared when showing my contract. Staff do not push for more sales, just brief information about insurances.

Fiat Panda was very slow I understood that it has 70 hp, it was one we did our job with it was very ok, next time I take something with more power to go

The lady in the office at the airport was really mean and egoist not helpful at all and after i changed the to the other guy he find our solution and was able to take the car other than that the car was good and in the end was hard to find the way to locauto for giving the car back was not enough signs where to go .

Everything went smoothly, but some outdated instructions for parking to return the car.

The car was in amazing condition, full coverage was great.

Great service in general, desk well located at the arrival, easy pick-up and return. EUR 0,01 deposit!

The check out experience on Catania Airport was not good. It is not easy to get into the parking zone of Locauto. The check out instructions need to be more clear.

A little har to find when returning otherwise a super experience.

Easy and fast to collect and return car, would use again

I'm disappointed with the service. We booked and paid for a car in advance. Unfortunately, due to a volcanic eruption, flights to Catania were rerouted. When we finally arrived, we discovered that our paid car was gone. It should have been held for us since it was already fully paid for. We were left with no choice but to pay an extra fee to get another vehicle.
The return process itself was fast, hassle-free, and free of charge; however, the signage to find the parking lot was terrible.

I have payed extra and booked E-EDAR automatic but got CY-ECMY with manual transmission

All good...

It was our the first time with Locauto, we had never heard of it before, so mixed feelings when we booked the car. After arriving in Catania, the car rentals office was easy to find. Very friendly and helpful staff, great car, everything was very professional! Overall, an amazing experience. Highly recommended car rental! See you next time…. cordiali saluti!

All was great except of long time in queue after flight.

Professional care and contact. Contract terms are met. Easy booking, pick-up, and return process. Clear terms and conditions.
It's hard to find the parking location, because of Google Maps directs you to the wrong place.

Very efficient service and the team were very helpful at pickup and drop off. Would use again

Everything went smoothly and quickly at the airport.The car was well prepared. Returning the car was also very easy.