They were fantastic. We'd booked with a different company and when we arrived that company tried to scam us for extra cash, so we cancelled and had to find something else at the last minute. Locauto g... See more
Company replied

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They were fantastic. We'd booked with a different company and when we arrived that company tried to scam us for extra cash, so we cancelled and had to find something else at the last minute. Locauto g... See more
Company replied
Salvo at the Pisa airport desk is what made my experience great! I was there for work and I had a problem with another rental company and was left with no car in the middle of summer! Salvo was so fr... See more
Company replied
The price was the best we could find, and the entire rental process was smooth and hassle-free. Everything went exactly as expected, with no hidden fees or unpleasant surprises.
Company replied
Checkout and checkin were very efficient and easy. We had checked in online in advance with Locauto Smart Checkin, so we could go straight to the car. Our car had 54000 km on the clock so probably we... See more
Company replied
Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

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Reply from Locauto Group - Pisa Aeroporto
fast handling at car point
first desk can be improved by more efficient process

Reply from Locauto Group - Pisa Aeroporto
They were fantastic. We'd booked with a different company and when we arrived that company tried to scam us for extra cash, so we cancelled and had to find something else at the last minute. Locauto group staff were really kind and helpful, the car was affordable, and basically new. It was all done with no fuss at all, and without needing a deposit. The car was perfect. Drop off was just as easy. Literally no criticisms at all!

Reply from Locauto Group - Pisa Aeroporto
Everything was great! We got a modern car which was basically a "better" version of the picture online. There was no problem with the car. When we "checked out" everything was in order and quick.

Reply from Locauto Group - Pisa Aeroporto
The front office staff was kind and helpful. The vehicle was almost new and both the check-out and check-in procedures were conducted smoothly.

Reply from Locauto Group - Pisa Aeroporto
The price was the best we could find, and the entire rental process was smooth and hassle-free. Everything went exactly as expected, with no hidden fees or unpleasant surprises.

Reply from Locauto Group - Pisa Aeroporto
Salvo at the Pisa airport desk is what made my experience great! I was there for work and I had a problem with another rental company and was left with no car in the middle of summer! Salvo was so friendly and accommodating and took the time to work something out for me and organized a car for me immediately with no hassle! I was so relieved and extremely pleased! 🙏🏼 the rest of the rental experience was very very easy and smooth. Great staff! 👍🏼

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
superb interaction by Locauto from start to finish and always service with a smile. From emailing to get a quote and being happy with the value, to arriving at the desk in Pisa and going through the procedure, to collecting the car outside and then to the return everything was easy and straightforward and because this is our experience every year since 2000 and during our 3 or 4 trips per years we will always only use Locauto because they are the best

Reply from Locauto Group - Pisa Aeroporto
Great place helped us out when flight was cancelled and didn't charge crazy prices like the others could thank them enough. Easy 5 stars.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
The pick up and check out went very smooth without any problems.
The car was kinda new, so no problems.
We received what we asked for.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
Quick paperwork, friendly staff, good car. I recommend it. I will use it again.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
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