From the booking process to the pick-up to the drop-off everything was smooth sailing. The car was almost new, worked perfectly and was a joy to ride. The staff at the rental agency were very kind, pr... See more
Company replied

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From the booking process to the pick-up to the drop-off everything was smooth sailing. The car was almost new, worked perfectly and was a joy to ride. The staff at the rental agency were very kind, pr... See more
Company replied
I appreciated how easy and affordable Locauto was for renting a car next-day in Italy. While a lot of rental companies can try to scam tourists (such as Italy Car Rent), Locauto did not. Their custome... See more
Company replied
From arriving at the desk to returning the car everything is perfect. The staff are friendly and professional. They don't hard sell upgrades or insurance. It's mentioned, once then move on. The car wa... See more
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We were very skeptical considering some of the reviews. However, we were pleasently surprised! A smooth collection where we upgraded our car with ease and no pressure. No forced upselling of insurance... See more
Company replied
Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

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Reply from Locauto Group - Pisa Aeroporto
Everything was good. Car was nice and new. Staff was good. But you should to explain more about insurence rules. I have to paid for insures for two time, first when i am book the car (from discovered cars) and when second time in your offise because you said that you couldin't see the insures

Reply from Locauto Group - Pisa Aeroporto
Friendly Staff quick help at the desk.
great looking and clean car.
clean intake and honest mentioning of previous damage on the car.
second time we rented a car from this company in Pisa and twice a very good service.
would go to the the next time again.

Reply from Locauto Group - Pisa Aeroporto
Everything was clear enough and the value was ok!!

Reply from Locauto Group - Pisa Aeroporto
Great service from start to finish. From arrival, the team were friendly, helpful, and very efficient. We were also offered a great price for an upgrade, which was a nice bonus. The whole process was quick and hassle-free. Highly recommend!

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
We were very skeptical considering some of the reviews. However, we were pleasently surprised! A smooth collection where we upgraded our car with ease and no pressure. No forced upselling of insurance either. Returned and not a problem at handover, car was checked over and all good. We'd use again.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
After a short waiting time, very good and nice service. Good standard of the car and fast retur in the end without problems

Reply from Locauto Group - Pisa Aeroporto
Very simple booked through Zest. Locauto were brilliant, simple to collect, perfect drop off in another location/airport. Highly recommend, would be my go to in future.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
We had a very positive experience with Locauto during our trip to Italy. We picked up the car at Pisa Airport and returned it at Florence Airport, and the whole process was smooth from start to finish.
The staff were friendly, professional and helpful, the car was in excellent condition, and both pick-up and return were quick and easy. We also rented two child seats, which worked perfectly and made travelling as a family much easier.
We really appreciated the flexibility of picking up the car in Pisa and returning it in Florence. We are very happy with our experience and would definitely choose Locauto again next time we rent a car in Italy. Highly recommended!

Reply from Locauto Group - Pisa Aeroporto
The car was very good mechanically and comfortable but we needed an explanation of the displays, especially how to work the nav and how to show distance run. We could not change driver display from tyre pressures and had great difficulty entering destinations desired in nav.

Reply from Locauto Group - Pisa Aeroporto
Quick and polite service. Easy pick up and drop off. Car was great.everything went smoothly.

Reply from Locauto Group - Pisa Aeroporto
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