I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... See more
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Review summary
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What people talk about most
Reviews shaping this summary
From the first phone call to the funeral service itself we were treated kindly and professionally by the staff at Lodge Brothers. Shannen in the Esher branch gently explained everything to us and gui... See more
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Professional service and an attention to detail that provided a great service. The optionals, in our case flowers and Order of Service, where exceptional. My mum took out a plan many years ago and... See more
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Deb at Barnes Shepherd's Bush guided me through every step, let me tailor the service to my mother's wishes, put up with me dropping in every few days and giving gentle reminders of things to do. The... See more
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Company details
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
Ludlow House Ludlow Road, TW13 7JF, Feltham, United Kingdom
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5.0
Excellent
6K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Very professional and understanding
Very professional and understanding. Everyone we met and who supported us were wonderful and compassionate. Thank you all
December 18, 2025
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We are truly grateful that you took the time to share your experience. It means a great deal to know that our team were able to support you with professionalism, understanding and compassion. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Lodge Bros.memorials made a very…
Lodge Bros.memorials made a very beautiful grave and headstone for my husband’s grave.
Dave in the Memorial department was very considerate, sensitive and helpful.I was very pleased with the results.
June 23, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review. We are pleased to hear that you are happy with your husband's memorial and the service you received. Your comments about Dave and our Memorials team are greatly appreciated and will be shared with them. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
good service
good service . first time experience but will recommend to use their services .
June 21, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review and for choosing our services for the first time. We are delighted to hear you had a positive experience and truly appreciate your recommendation. Kind regards Robert Lodge
A safe port in sad times
Jaquline, at the West Ealing branch, has been incredible from start to finish. She made the whole process as easy and smooth as possible. Helpful and considerate, even though we met her in sad circumstances, it was as though the funeral was being handled by an old friend we had known for years. I cannot recommend her highly enough.
On the day of the funeral, everything went like clockwork, and every member of the funeral party was excellent.
Thanks to the whole team at Lodge Brothers for being so great at such a sad time.
July 2, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review and recommendation. Your kind comments about Jaqueline and our team are greatly appreciated and will be shared with them. We are pleased to hear that the arrangements and the funeral service were carried out with the care, compassion and professionalism you deserved. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. It is important to us that you felt supported by the team from the very first phone call. We are grateful for your positive feedback. Kind regards Robert Lodge
Headstone memorial
Thankyou so much for the excellent work you did for our family. The headstone was stunning and far exceeded our expectations. Dave and Mary were excellent in their communications and updates regarding the whole process. Extra mention to Shoba from my local Dedworth , Windsor branch who was also very helpful. Cannot fault the whole process from start to finish. Thankyou to you and all the staff !
July 3, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. We are pleased to hear that the finished memorial surpassed your expectations and provided such a beautiful tribute. It is especially rewarding to know that Dave and Mary kept you informed every step of the way, and that Shoba at the Dedworth branch was able to provide such valuable support. We are delighted that the entire experience was a positive one. Kind regards Robert Lodge
Very happy, would recommend.
Lodge Brothers did an excellent job of refurbishing my parents' grave -- including cleaning the marble and re-lettering the inscription. The company were easy to communicate with and most helpful. I found the price reasonable and the work was carried out very quickly. All in all I was very happy and would use Lodge Brothers again.
June 18, 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. We are delighted to hear that you were so pleased with the restoration of your parents’ memorial. It is especially rewarding to know that the communication was helpful throughout and the work was completed promptly. Your recommendation means a great deal to us. Kind regards Robert Lodge
The staff were very knowledgeable…
The staff were very knowledgeable throughout the whole process
June 1, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are pleased to hear that our team’s expertise provided reassurance and guidance throughout the arrangements. Your appreciation means a great deal. Kind regards Robert Lodge
Thank you to the kind staff at Lodge…
Thank you to the kind staff at Lodge brothers in Chertsey who helped to say goodbye to our precious Mum. Nothing was too much trouble for them. Everyone was so kind, patient, compassionate and attentive to everything we wanted to include in our Mum’s funeral to make it personal to her and a celebration of her life - especially Sally and James. As sad as the occasion was, with the support and expertise of Lodge brothers, our Mum’s service was simply beautiful.
June 25, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your kind words. We are honoured to have been entrusted with helping you celebrate your mum’s life, and we are pleased to hear that the arrangements reflected the personal touches that were so important to your family. It is especially meaningful to know that Sally and the team provided the care and guidance you needed. Kind regards Robert Lodge
Excellent, compassionate and respectful support
I cannot thank the team enough for the care, compassion, and professionalism they showed throughout such a difficult time. Every member of team was kind, sensitive, and respectful, making a hard experience just that little bit easier. From the administrative team through to the funeral directors on the day, we felt completely supported and knew we were in safe hands. Everything was organised perfectly, ran seamlessly, and was carried out with the utmost dignity and respect. Huge thanks to the whole Team.
June 15, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt feedback. It means so much to know that you felt reassured and well cared for throughout the entire process, and that every aspect of the arrangements was delivered with the care and attention you deserved. Your recognition of everyone involved, both behind the scenes and on the day itself, is greatly appreciated. Kind regards Robert Lodge
Very professional and patient with us
Very professional and patient with us. Nothing was too much trouble and the Celebrant they provided was excellent.
May 26, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are glad to hear that our team was able to provide such comprehensive support during your difficult time. It is important to us that you felt well taken care of. Kind regards Robert Lodge
They were compassionate but business…
They were compassionate but business like and ensured that every aspect was covered.This made the whole experience much easier than anticipated.
June 26, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. It means a great deal to hear that our support helped ease the burden during a difficult time. It is our goal to provide the highest level of care. Kind regards Robert Lodge
customer service was warm and genuine
customer service was warm and genuine, funeral director on the day was helpful. sensitive, gentle
June 25, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share your experience. We are grateful to know that our team was able to provide reassurance and compassionate support throughout and on the day. Kind regards Robert Lodge
The staff at Lodge Brothers were all…
The staff at Lodge Brothers were all professional in their arrangements for my beloved late wife. I was guided and supported by them through the entire process. Thank you.
June 26, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt feedback. We are honoured to have been able to support you during such a difficult time. Knowing that our team provided reassurance and guidance every step of the way means a great deal to us. Kind regards Robert Lodge
Everything went smoothly from start to…
Everything went smoothly from start to finish. Nothing was too much trouble,very understanding,knowledgeable and very helpful.
Thank you.
June 26, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your thoughtful feedback. We are pleased to hear that every stage was handled with care and that you felt well supported throughout. Your kind words will be shared with the team. Kind regards Robert Lodge
From Jo’s first phone call I knew we…
From Jo’s first phone call I knew we were in safe hands, she was so kind and supportive helping us make the right decision at the appropriate times, never feeling rushed. Her attention to detail was so reassuring. Thank you to Chris for his kind phone call and being so supportive at the funeral, his help was much appreciated with Finley in his wheelchair.
A big thank you also to the members of the team we did not meet, but contributed to such an excellent service from the day they took Dad into their care.
June 18, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such a heartfelt message. We are pleased to hear that you felt supported by Jo throughout the process. Providing empathy, sympathy and professionalism is at the heart of what we do, and it is reassuring to know that the whole team were able to meet your needs during such a sensitive time. Your kind words will mean a great deal to the everyone. Kind regards Robert Lodge
Wisdom & Support
When you are confronted with many different feelings it's good to have the knowledge and wisdom to support you at close hand.
June 17, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review and kind words. We are so pleased to hear you found our guidance supportive and valuable. We truly appreciate your feedback. Kind regards Robert Lodge
I cannot fault Lodge Brothers!!
I cannot fault Lodge Brothers!!! They were highly professional, kind and sensitive!
Susan advised and guided me through this painful process.
10/10 to ALL the wonderful team at LODGE BROTHERS WOKING
June 23, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. We are grateful for your kind words and delighted to hear that Susan provided such thoughtful guidance and support, helping you through such a difficult and emotional time. It means a great deal to know that you felt so well cared for by the whole team. Kind regards Robert Lodge
Thoroughly recommended
Very helpful and polite staff.
I was dealing with the memorial section of Lodge Brothers in Ashford.
Prompt service.
Great to have been sent photos once work was completed.
May 5, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are delighted that you found the memorial team so helpful and courteous, and that the process was completed promptly. It is especially pleasing to know that receiving photographs of the completed work gave you reassurance. Kind regards Robert Lodge
In the safest of hands
Fantastic team - professional and compassionate. Jo was an absolute delight to work with - she ensured everything was done when it needed to be without us ever feeling pressured or rushed and Chris and his team on the day ensured it felt dignified and we were cared for as a family. It's the second time we've used Lodge Bros, Weybridge and they have been so consistent in their commitment to make such an important occasion go perfectly.
June 22, 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for taking the time to leave such a thoughtful review. We are delighted to hear that you found our team to be both professional and compassionate throughout. It is particularly pleasing to know that Jo provided attentive support, ensuring everything was arranged at the right time without you ever feeling pressured and that Chris and his team delivered a dignified service while caring for your family with sensitivity on the day. Your continued trust in Lodge Brothers means a great deal to us and we are especially grateful that you chose us to support you once again. We will ensure that your kind comments are shared with Jo, Chris and the wider team. Thank you for your confidence in our service. Kind regards Robert Lodge
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