London appliances were beyond fantastic, I usually use my kitchen supplier / builders merchants to supply all of my appliances. This time I thought I would try and save some money and try th... See more
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Excellent service from start to end. We were desperate to get our American fridge freezer delivered and installed in our basement flat. Other companies rejected our order. After an online video assess... See more
These guys were absolutely amazing. Answered the phone super-quick, called me back, made excellent recommendations, delivered next day, on time as they said they would. I had to replace a very old int... See more
Saj and Zunayre delivered my washing machine and were so friendly and helpful. After a very bad experience with another company (who's delivery person made me cry!) and all other companies refusing to... See more
Company details
About Londonappliances
Written by the company
About us
For over 20 years Londonappliances have delivered electrical goods to over 100,000 satisfied customers, being in London gives us the edge when it comes to a speedy service, not only are we quick but we offer quality goods at great prices. Many retailers attempt to wow their clientele with cheap prices. Well, we offer great prices accompanied with a fantastic service.
Expert Installation
We offer Expert installation services the very next day for all home appliances, from Gas Cookers to Built-in Appliances we’re able to have your appliance fitted and running on a day of your choosing 7 days a week.
Being London’s largest retailer of home appliances means we stock a massive amount and variety of stock; we know how important a quick service is that’s why we’re able to offer next day delivery for orders before 9pm.
Knowledgeable staff
Safe to say, our staff know everything about appliances from dimensions to the quality of any home appliance. Being centred in London allows us to know how awkward some kitchens can be, we also understand how popular built-in appliances are in London, we can professionally install integrated units with ease and always upon delivery.
We know London.
Not every delivery is easy. All of our drivers are trained to be able to go up to the 4th floor without a lift, meaning we can offer a service no one else is willing to do. No lift, no problem!
Speedy Service
We’ve kept our customer base within one city, this means we’re always around the corner. We’ve got the edge when it comes to a quick service.
Our commitment to you
We're working constantly to ensure all prices listed on our site are the best, this may not always be the case which is why we are happy to price match all legitimate competitors. We offer an excellent service whilst maintaining the best price, Communication is key, we make sure to update yourself on every step leading to your delivery.
Contact us
For sales and enquiries give us a call on 02030519780 for customer service you can call our team on 02077391004, or should you wish to see us in person visit our main branch or depot, 334 Bethnal green road E2 0AG or 28 Fowler road IG6 3UT respectively.
Feel free to send us an email on info@londonappliances.com to answer all queries.
Contact info
Radiant House, Fowler Road, IG6 3UT, London, United Kingdom
- 02030519780
- info@londonappliances.com
- londonappliances.com
4.4
Excellent
730 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 48 hours
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Good in parts
The staff were friendly and polite and that is important. I can't say they were efficient, however. I was assured they would tell me the evening before delivery what time they would arrive but that did not happen and I had to telephone them. In spite of my giving them my full address with the postcode, they went to an address with the same nsmed street in another part of London. And they left scuff marks on the floor from the appliance they were removing. I am not sure these can be removed. So 4 stars is as far as I can go.
March 6, 2025
Unprompted review
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Every thing went very smoothly
Every thing went very smoothly. Excellent communication on delivery which was on time. Very kind helpful delivery man.
March 3, 2025
Unprompted review
Great service from the delivery drivers…
Great service from the delivery drivers and all carried up to the kitchen. Only downside is that they left polystyrene and plastic on the drive and not take it with them.
March 3, 2025
Unprompted review
Reply from Londonappliances
Thank you for your feedback! We're glad to hear you were pleased with the service from our delivery drivers. We sincerely apologize for the oversight with the packaging materials. We strive to leave every home as clean as we found it, and we'll make sure to address this with our team to prevent it from happening again. Please note that we do not take packaging away, but we will ensure this is communicated clearly moving forward. Thanks for bringing this to our attention, and we hope to serve you even better next time!
London Appliances Team
Next day delivery in the morning as I…
Next day delivery in the morning as I was expected, helpful staff, serious and friendly guy.
The machine works nice, good price and quick delivery. I strongly 💪 recommend their products.
March 1, 2025
Unprompted review
Rasel and Ibrahim delivered my new oven…
Rasel and Ibrahim delivered my new oven and washer dryer. They provided professional service. They quickly gave me information about how the machines work as well.I am very satisfied.
March 3, 2025
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Very good service, low prices
I purchased a Hotpoint washing machine from London Appliances on Wednesday.
Their prices are low and they include installation and removal of your old machine at a very reasonable price.
Both of the delivery guys, Ibrahim and Saj, were very friendly and chatty (considering it was after 8pm on a Saturday night) and they were quick and very efficient.
I shall definitely use London Appliances again.
March 1, 2025
Unprompted review
Reply from Londonappliances
Thank you so much for your fantastic review! We're thrilled to hear that you were happy with both the pricing and the service. Ibrahim and Saj will be especially pleased to know they made a positive impression, even on a Saturday night! We truly appreciate your kind words and look forward to serving you again in the future. Thanks for choosing London Appliances!
London Appliances Team
Washer-dryer
Ibrahim and Saj fitted a new washer dryer for me - very friendly and efficient service, thank you.
March 1, 2025
Unprompted review
Ibrahim and saj
Ibrahim and saj. Done an amazing service. Fitted the machine well up a tricky stair way as well. Thankyou
March 1, 2025
Unprompted review
I bought a cooker from LondonAppliances…
I bought a cooker from LondonAppliances for a great price. They offer a free delivery which is a real bonus. I had to wait a couple of days longer as the first appliance arrived slightly damaged, however it has been replaced without a single question. Hats down for their delivery team as I'm on a second floor without a lift.
February 6, 2025
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Excellent service from start to finish
Excellent service from start to finish. The sales guy on the phone suggested a better alternative to my original choice. The delivery team turned up on time, took my old fridge out and installed the new one - friendly and helpful. I'd recommend them anytime.
February 25, 2025
Unprompted review
Absolutely Shocking Company Avoid
I have had a terrible time with London Appliances. I ordered a fridge freezer in January 2024. It was delivered damaged - both doors scratched and dented. I called and after 3 months they finally arranged for a Hoover engineer to visit. The engineer came and said that the damage was such the appliance needed replacing. A number was issued by Hoover to arrange this. London Appliances have refused to honour this and after months and months of chasing them I have got absolutely no where. So a year later I have a fridge freezer that is a stand alone and remains badly damaged and condemned by Hoover. London Appliances are the most unethical and dreadful company I have ever dealt with
January 15, 2025
Unprompted review
Reply from Londonappliances
Hi,
We’re truly sorry to hear about the experience you've had with your order. This is certainly not the level of service we strive to provide, and we completely understand your frustration.
We would like to investigate this further and resolve the matter for you. Could you please provide your order details by emailing our customer service team at cs@londonappliances.com? We’ll make it a priority to look into this and work towards a resolution as quickly as possible.
We appreciate your patience and hope to get this sorted for you.
Best regards,
Jonathan
Customer Service Team
London Domestic Appliances UK Ltd
great service and delivery
February 22, 2025
Unprompted review
From great service and value for money. the sales team to the delivery…
From the sales team to the delivery team, everything was perfect. Stress free and would certainly use your company again.
February 24, 2025
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Ibrahim and Zak Fantastic customer…
Ibrahim and Zak Fantastic customer service Brilliant! A joy to meet the team. Fitted washer dryer super quickly. Thank you very much Could not be happier
February 24, 2025
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Very efficient service.
Very efficient service, they took the old washing machine and put the new one in no time.
Ibrahim and Zak, thanks for the service guys.
February 24, 2025
Unprompted review
Ibrahim and saj delivered my new…
Ibrahim and saj delivered my new washer… friendly fast service! 100% recommend these guys
February 22, 2025
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Ibrahim and Saj were on time
Ibrahim and Saj were on time, conscientious, and did a great job.
February 22, 2025
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Saj and Ibrahim were really helpful and…
Saj and Ibrahim were really helpful and got the job done very smoothly. Thanks very much.
February 22, 2025
Unprompted review
Sam and his colleague were extremely…
Sam and his colleague were extremely efficient, friendly and professional. The speed at which they installed the fridge, the tidiness and everything in between was outstanding. Couldn’t recommend them enough
February 21, 2025
Unprompted review
Excellent Company
My Washing Machine was delivered the next day and installed quickly and easily by the delivery driver.
Altogether a good experience
February 20, 2025
Unprompted review
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