Londonappliances Reviews 

The installers who fitted my integrated refrigerator damaged the fitted kitchen door. The company, when shown the damage, informed me that "accidents happen" and they do not expect perfection from their fitters. The company has accepted that they are liable to pay damages, but has only offered me one tenth of the amount to which I am entitled. They have refused several attempts to reach an amicable settlement.
Update: When the damaged door was replaced by another company [at my own expense] I was told that part of the frig is missing in that there should have been covers over the bolts holding the frig door to my kitchen cupboard. I asked London Appliances to send me these missing parts and was sent the wrong part [a bracket for a Beko frig]. After some correspondence I was told that this part had been sent as a gesture of good will and I would now have to contact Hotpoint direct or buy the missing covers myself from another company.

Great work, great communication! Thanks

Many thanks to the Bonnie & the team for organizing a washing machine replacement. Easily contactable, good service and delivered as promised

Knowledgeable about dishwashers. Very helpful and efficient.

I ordered a washing machine at 10pm and it was delivered the next day! Lovely installation guys, very respectful in my home

Fantastic customer service. Polite, accommodating. Recommending them to all my friends

Great customer care, plus the two lovely delivery men Mihail and Zaprayn who delivered plus installed my new washing machine were amazing and extremely helpful.

Excellent all round service and delivered product. I was really pleased to have knowledgeable staff who were very helpful and patient and there was no pressure selling to buy beyond my needs. I was able to check the cost of my washing machine was price matched and to use my voucher code. I ordered it on Saturday and it arrived first thing this morning (Monday). It fitted as promised and I have tested it ready for first wash. The delivery guys were professional and really helpful too, especially as I was installing myself.

Very clear website. Installers on time, efficient and careful. Very pleased and will use you again.

Great service on the phone paying for the product and installation service first class also!

What a gem of company with wonderful people. They could not have been more efficient. The order was painless and even when there was in issue with removing my dishwasher ( it had been glued in)! they sorted it no problem. Nothing seemed too much. And Bux and his comedy side partner were simply the best when installing.. so happy a company still exists like this. its exactly what retail should be, but sadly so rare these days. You feel heard and respected. Not just another order number. Please don’t get too big and turn into an evil corporation! Thanks again.

The appliances are very competitively priced, the people are refreshingly friendly and helpful and the service is fast and efficient. Excellent.

I had an excellent experience with London Appliances from start to finish. Ordering a new washing machine was incredibly straightforward—their website was clear, easy to navigate, and offered a great selection at competitive prices.

What really stood out was their customer service. Delivery was prompt, and the installation service was seamless. The engineers were punctual, professional, and efficient—they had everything up and running in no time, and they even took my old machine away without any hassle.

It’s rare to find a company that delivers on both quality and service, but London Appliances truly exceeded my expectations. I wouldn’t hesitate to recommend them and will definitely be using them again!
Special shout out to Z, Saj for installing my machine - super quick, and Jordon for such a great customer experience.

Needed an oven quick, 72 hours turnaround. No delivery charge like most of the others, competitive price, great communication and time window for delivery, very helpful team brought oven straight to required area. Would highly recommend this company 👏🏻

Very impresed with London Appliances ordered Washing machine Friday had message in the evening telling me timescale 7am to midday for saturday then phone call saying 30 mins away .Arrived 9am .very helpful polite delivery young men highly recomend .

I highly recommend using London Appliances. I accidentally ordered the wrong washing machine (!). After I emailed, they resolved the issue within hours and *still* fulfilled next-day delivery. The two delivery guys were on time, friendly and removed the old appliance with no fuss.

Quick, fair price and good communication. Would gladly use them again.

Ibrahim and Zak provided an excellent service, very friendly & helpful. Delivered on time would definitely use again. 5 ⭐️

very quick service from a trusted local supplier
delivery was a bit late, but they were very thorough and friendly

This company has been brilliant. They had next day delivery available. Text sent the night before and everything happened as planned. Would highly recommend them. Very efficient and always glad to get it done quickly.