Londonappliances Reviews 

Very happy with the service. Extremely efficient!

When the engineer arrived in the evening, I explained that I wasn’t sure if the issue was a blockage or a faulty pump, but I suspected the heating element might also be involved. The dishwasher was full of water at the time.

He opened the machine and quickly stated that the pump needed replacing, as the water wasn’t draining. I asked how he had come to that conclusion without any real investigation—it could have simply been a blockage or another issue. At that point, he became very angry and defensive in front of my children, insisting he knew what he was doing because he had 21 years of experience. I tried to clarify that I was just curious to understand the diagnosis, but he remained hostile and dismissive.

He said he would return to replace the pump and then look at the heating element. However, I was not confident in the diagnosis, and I was deeply concerned about his aggressive behaviour, which upset my daughter and her friend.

I never received a follow-up call or any further communication from him or your company. But was charged £120!

I then reset the dishwasher and it drained.

I don't believe he was an engineer and he scared us - don't use this service

Great price great delivery guys great product thank you

These guys were absolutely amazing. Answered the phone super-quick, called me back, made excellent recommendations, delivered next day, on time as they said they would. I had to replace a very old integrated fridge-freezer (the sizes of these have all changed since those days) and AO did not have a clue on what would fit. London Appliances knew exactly what to replace it with and were the same price as AO. Highly, highly recommend them.

Bux was excellent
Please thank him for looking after my 90yr old dad.
Great service!!!

They were quick, helpful & creative

Just had fridge delivered and old one collected. Mo went beyond call of duty to get them up and down as stairs was very tight. Great service nice guys!

Ordered an integrated fridge freezer, next day delivery, also paid extra for old appliance to be taken away and installation. Fridge freezer was fitted too far back in unit, so was not sealing with doors, which caused ice and condensation in fridge section and fresh food to get wet or frozen, had to throw away. After speaking to indesit and doing seal test, had to wait another week until London Appliances could come back to reinstall correctly. All working great now, but should have been done correctly first time round. Will not order again from them.

Very good service from MO :) washing machine and dryer was installed very well thanks to mo.

Very good, quick and efficient service. Need to mention Mo as he was a very hospitable person and made easy work on the fridge we needed to install

Great service

Excellent service from start to end. We were desperate to get our American fridge freezer delivered and installed in our basement flat. Other companies rejected our order. After an online video assessment London Appliances accepted the order. Four men delivered the new freezer and removed our old one. Great job done, we are very happy. Will definitely order again from them.

the team arrived on time and completed the work very swiftly

Guy came out same day on a Sunday
Ismeal was polite helpful fantastic customer service skills
Fixed my Miele washing machine
A brilliant job explaining everything
What a relief to have a guy who knows the inside out of my Miele machine
Also this company gives a one year free warranty.
I would definitely recommend this company to friends and family
Thank goodness there are still companies who you can trust who don’t want to take you for a ride !!
Thank you Ismeal for your personal
Work
Annie Braidwood.

Great service! Jordan (our sales guy) was very helpful. Made the whole process very straightforward. Gave great advice on picking the right products. Recommend highly.

Saj and Zunayre delivered my washing machine and were so friendly and helpful. After a very bad experience with another company (who's delivery person made me cry!) and all other companies refusing to deliver to my third floor flat, they didn't make a fuss at all. My washing machine was delivered and installed quickly, and with a smile.

A very, prompt and punctual service where you can actually talk to someone.

I rate London Appliances very highly.
They work with phone calls rather than emails (apart from sending an initial order invoice/receipt of course) so it’s best to call if any probs or changes. Jordan was incredibly helpful on the phone, as were all their staff. We ordered a fridge freezer as ours was failing and they were so patient as we asked, after ordering and paying for it, if we could delay the delivery or potentially cancel it because we wanted to try turning it off for 48 hours. Once that didn’t work we were on the phone again to reschedule it. Their team are unusual these days in that they will deliver to a fourth floor. The 2 delivery men (first cousins) were so professional and good humoured and did the job perfectly.
It’s a great company. Don’t hesitate to order from them.

My washing machine had gone faulty so started to look online for a replacement, not only was it competitively priced with the big stores but also free next day delivery, thanks Jordan when ordering and the lads who delivered it,will use again

Jordan was fantastic in helping me find suitable appliances that fit with my budget and the installation time I had available.

The installation team was professional and did a great job, despite being very tired already when they arrived by me late afternoon.