Long Eaton Appliance Company Reviews 

1,032
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable and friendly staff found in the showroom for providing detailed advice and valuable guidance when choosing new appliances. Consumers also deeply appreciate the efficient delivery service, consistently noting that the delivery teams are extremely polite, incredibly helpful, and always handle heavy appliances with great care. Some reviewers were not happy with delivery scheduling, mentioning unexpected long-term delays or difficult instances where only a single driver arrived without adequate support. A few people also felt that the overall installation services could be improved when managing complex setups or unexpected issues during expensive purchases.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising showroom advisors and sales teams for... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting prompt arrivals and very helpful drivers who... See more

Service

Users describe positive interactions with service, highlighting helpful showroom staff, prompt replies, and... See more

Product

People report positive experiences with product variety and quality, noting extensive options available in... See more

Price

Reviewers mention positive feedback about price, frequently highlighting highly competitive rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We went to the show room spoke to the staff they helped us with what we wanted placed order 2 weeks later got phone saying it was being delivered free of charge the two delivery drivers were very p... See more

Company replied

Rated 5 out of 5 stars

Not only did you give us a fantastic deal on our new Rangemaster your service was excellent. Gareth was so helpful and obliging in his detailed information re delivery etc. time scale and what was req... See more

Company replied

Rated 5 out of 5 stars

We recently bought an oven and a dishwasher from Long Eaton Appliances. They guided us thought the various products in their showroom, and found us two that were the most suitable for us. In both case... See more

Company replied

Rated 5 out of 5 stars

Easy to order and pay over the phone, the gentleman was friendly and helpful and followed up with details required. On delivery day,taking out the old appliance and fitting the new washing machine we... See more

Company replied


Company details

  1. Appliance Store

Written by the company

We are a family owned appliance and kitchen company, located in the historic town of Long Eaton, Nottingham. We have been trading for over 25 years and in that time, we have amassed extensive knowledge on the large number of appliance brands and kitchens we sell. In addition to our product knowledge, we have many staff members who have been with us for 20+ years! This ensures you are engaging with dedicated experts. As well as being a large appliance seller, we also design and fit fully project managed kitchens. Our team works tirelessly to ensure our clients leave us feeling we have created their dream kitchen. We are also a certified Which Trusted Trader, meaning we are a trustworthy company you can rely on, giving our customers the reassurance that we have been endorsed by a highly respected consumer organisation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,032)

365 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company, will use again

Very good help in the showroom with no pressure. Arranging fitting was hassle free as was the fitting itself. Excellent all round, can thoroughly recommend them.

February 26, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Michael was very helpful

Michael was very helpful and assisted us in purchasing a new integrated fridge freezer.

January 3, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Great service from Long Eaton Appliance Centre

We are delighted with the service we received in the showroom. Jake Rowland was very helpful. Our online order was felt with efficiently and we were kept up to date with the delivery of our new appliance.

January 1, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

kept informed regarding delivery

was informed the appliance was ordered and would be updated for delivery which I was

February 25, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

I have Always brought my appliances…

I have Always brought my appliances from long Eaton appliances the staff have very good knowledge on appliances reg and Aaron delivered my American style fridge freezer and removed my old one for recycling in a professional manner would definitely recommend and continue to buy from this company again thank you

February 16, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Quality delivery service

Fantastic availability, great communication throughout and personal delivery service.

February 25, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Super show room (can not remember date)

Super show room, great prices, helpful staff, drivers who are polite and know their products.

February 1, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Order & delivery within 5 days

Order & delivery within 5 days, great service, very helpful and friendly delivery. Lovely appliance, love cooking with gas.

February 9, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

thanks long eaton appliances

excellent service from ordering through to delivery of product and 5 years full warranty.

March 6, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Good response

Good response. Great price. Helpful staff. Checked order. Advised delivery date and kept it. Day of delivery kept in touch, helpful driver. Well packed.

February 20, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Efficient

Efficient, kept in contact, delivered on time and good price - what more do you need?

February 19, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Arrived when the appointment was made

Arrived when the appointment was made, knew about what had to be done and were polite and courteous.

February 18, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Great Service

Easy Online Order, Fast delivery, and the guy that brought the Cooker (who was on his own because his partner had not turned up) was fantastic, he did a great job

March 6, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Great Service

Your fitting team turned up bang on time & removed and fitted my new washing machine within an hour. Great service & communications,

February 4, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Ordering was easy and delivery was…

Ordering was easy and delivery was prompt it was delivered with no fuss my old taken away the delivery man was helpful and very polite

February 12, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish.
I visited the showroom so that I could choose a range cooker. Knowledgeable and friendly sales person helped me make my choice and gave me a great price which was much better than prices I’d seen on the internet
I was updated about when my appliance would be delivered and it arrived on time with the installer arriving slightly earlier. Richard was amazing at fitting my range cooker and went above and beyond to ensure that everything was perfect before he left
This was a far from straightforward installation and my expectations were exceeded
Highly recommend this company

March 4, 2026
Unprompted review
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Full marks!

Lovely, friendly and professional staff and amazing products. I will be back!

February 6, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Quick and easy process from order to delivery

The best price online and a really quick and easy process from order to delivery. Would definitely recommend.

January 16, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Great company!

Price was great, customer service guy was absolutely lovely and incredibly helpful, and it was delivered when we expected it. Excellent service!

January 27, 2026
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Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

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