associates were friendly and wanted to help you, especially Trenton.. I did feeI was dimed to extreme with fees for all the services, my total tickets were over $1600.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just had a great experience. A young man named Marshall, was absolutely fabulous. I'm 75 years old and always struggled with making traveling reservations. He made it very nice. He listened and resp... See more
Company replied
Robbie Smith took excellent care of my concerns and needs. He worked efficiently to make sure that I was able to get back home after a long trip. I really appreciate his pleasant customer service skil... See more
I had a flight I made reservations for, something came up and I couldn't make it. Called in and Nick Marshall answered, phenomenal customer service, helped me through everything. I will be calling him... See more
Company replied
Company details
Written by the company
Gone are the days when more than the ecstasy of traveling, the hassle of making necessary arrangements for it would get travelers cold feet. Thankfully, courtesy of Lookbyfare, which is one of the leading travel-related service providers, it has become a thing of the past. Whether you’re looking for flight tickets that are cheap and cheerful or the hotels that are equipped with all the amenities under the sun, we cater to all sorts of needs a traveler may have and that too within his/her budget. So, you kick back and let us turn your travel plans to reality.
Contact info
A Red Diamond Affair LLC 1 Meadowlands Plaza Suite 200 East Rutherford, New Jersey 07073, United States, 07073, United States
- +1-248-274-7239
- support@lookbyfare.com
- lookbyfare.com
4.2
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Please do not use this company! Scam!!!
Please do not use this company!! Scam scam scam!! They stole hundred of euros from us!!! And charged us for Services we never received and then screamed and yelled at me and hung up on me and wouldn’t return my calls when I was trying to find out what was going on. This company is outsourced. The employees there will treat you badly. They honestly could care less about your travel plans. Please save yourself and book through a reputable company or directly with airlines.
April 4, 2025
Unprompted review
Corrupt and unethical practices
Technical glitch led to names being swapped on the boarding pass on the day of travel. Refused to reimburse travel expenses, and they also inflate costs
March 22, 2025
Unprompted review
Service was great with olympia
March 23, 2025
Unprompted review
Ruskin Walker is the best!!!!
Ruskin Walker made my experience great. I started out very frustrated and I ended up very calm and at ease. He went over everything point by point and made sure I was comfortable and understood everything. I would have never been able to do this without him. He gets 5 plus stars from me and my family
March 23, 2025
Unprompted review
Mia my telephone representative was…
Mia my telephone representative was friendly, patient and helpful and completely resolved all my issues.
March 22, 2025
Unprompted review
Olympia was great with all the…
Olympia was great with all the questions I had about your services and made sure my flight was booked.
March 22, 2025
Unprompted review
She was fantastic and handled the…
She was fantastic and handled the problem so well Olympia was so nice
March 16, 2025
Unprompted review
Ramona was very helpful with booking my…
Ramona was very helpful with booking my flight! When my food went dead she attempted to call my phone multiple times until I answered! That made my day! I had a rough time with the booking sites today! Thanks again Ramona
March 13, 2025
Unprompted review
I was having problems online and I…
I was having problems online and I called in . Chris helped me with my check in and boarding pass. He was great to work with. I could feel his smile.
March 12, 2025
Unprompted review
Olympia was an absolute joy to work…
Olympia was an absolute joy to work with. Solved my problem very professional. Very nice!
March 8, 2025
Unprompted review
olimpia was a great help and took care…
olimpia was a great help and took care of my problem promptly. i really apprecited her help
March 6, 2025
Unprompted review
Olympia's customer service
Olympia was extremely patient and knowledgeable and helpful
March 6, 2025
Unprompted review
Never ever should you use this company
Never ever should you use this company.I booked and payed for a flight with lookbyfare from schiphol (netherland) to orlando (florida). The flight was booked 3 months in advance. Everything looked fine until we (man, wife and 2 children) arrived at the airport. We could not get the plane tickets because they were not payed for by lookbyfare. We called the support line of lookbyfare and stayed on the line for 3 hours! They were not able to fix it and we missed our flight. In the end we only had the option to get our money back from lookbyfare and that was it. We were able to buy new tickets from KLM to fly to orlando, but that cost us a lot more money. Furthermore since we missed out flight, there was not a direct flight anymore and we were put on the standby list of the flights. In the end instead of a 11 hour flight, it took us more than 20 hours to get to orlando. It was a real nightmare. We did get out money back from lookbyfare (after about 7 days) but did not get any excuses about how this was taken care off. So be aware if you choose lookbyfare.
December 21, 2024
Unprompted review
The ability to chat with Mia
The ability to chat with Mia. She took care of my issues with payment immediately.
March 2, 2025
Unprompted review
Scout
Scout - great support!
I had to contact Lookbyfare two times and was fortunate enough to have Scout both times. He was extremely knowledgeable and patient and good care of all my mistakes and now I am ready to go. Thank you so much!
February 28, 2025
Unprompted review
Thanks Denzel for being really helpful…
Thanks Denzel for being really helpful and available.
February 28, 2025
Unprompted review
Great concise services nice person on…
Great concise services nice person on phone
February 24, 2025
Unprompted review
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