Lookupfare Reviews 

This is my first time booking a flight and Kash was amazing! I had questions, he answered them and put me at ease. Wonderful experience.

BEWARE!!! BEWARE!!! BEWARE!!! before booking with this company. Unlike some of the other reviews the agents I spoke with were both professional sounding and courteous but the positives end there. I booked 2 roundtrip tickets for an elderly couple who are on a strict fixed income. The first problem, as others mentioned, was an agents fee that was never mentioned or made known during the booking. It was not until a bill was received that this fee become known. A trustworthy company would have mentioned this and also had it in writing. Secondly, and very costly, when the reservations were made I was told that the cost included the airfare and an additional fee paid was for checked bags,1checked bag for each person (2 total). I even called Lookupfare before their departure to verify that this info was correct. Again I was told that the luggage was included but they would not give me a confirmation number saying the airline would know at the airport, suspicious, … and not the case, You can only imagine how devesting and upsetting this was for an elderly couple who were nervous just about flying and then trying to deal with this hassle. The same problem occurred on the return trip when I called for boarding passes for them I was told that the luggage was not included. I immediately called Lookupfare and spoke with an agent. Feeling I was getting the run around I then asked to speak with a supervisor, to resolve the problem but without success. He took all the booking details but that didn't help either. After returning home another call was made but was given the same run around. They indicated all the details would be forwarded to a team to review the transaction. Nothing changed!!! How can these people sleep at night knowing they have bilked and elderly couple on a fixed income. Lookupfare was trusted but they didn't deserve this trust. Just beware if you decide to use this company don't take them at their word. It may appear that you're getting the best price but after their gimmicks this is not the case. There are so many reputable companies out there that live up to their reputation.

Be very careful with this company....nothing but lies and broken promises. I book a one way flight from Toronto to San Diego for $159 had no idea on line I was booking through Lookupfare.com. My business plans changed past the 30 day grace period so I wanted change my flight knowing I would have a $100 fee but what I didn't know was I lost my original $159. No one spoke very good english and couldn't explain. They said they had a Toronto office but couldn't give an address.

Someone called me 3 times so when I returned their call they wouldn't say who they were and put me on hold. PLEASE be careful of LOOKUPFARE ....very shady

Excellent service by ANDREW. Wish more people like Andrew and David work for Canadian Airlines.

My third travel experience with ANA Airlines.. I had surgery, an requested an aisle seat, they provided one at no extra cost!!!

Very bad experience. Don't disclose their ridiculous $70 per person booking fee or that you are dealing with a third party provider (the link appears to be airline). I selected a flight that their calendar indicated was available for the price I wanted, but received their confirmation for a flight with a later return date and was told the flight I selected "wasn't available" for the price and I had to select a more expensive flight (felt like a bait and switch). Had to make another change for family reasons with another $70 per person booking fee, again no disclosure. Never again.

customer service

Very rude and unprofessional service. I made my booking and was still in pending status, when I call to check on that they said that price was changed and price that i book my trip was not available. Will not book or recommend that website.

I'm a senior and have booked flight reservations by computer for a number of years. However, this time I made them via land line with Alaska Airlines. IO had a WONderful experience. The gentleman was pleasant, patient and informative. I would recommend Alaska Airlines, and have, at every opportunity.

Joyce Barker

Excellent patience and service extremely efficient....person who saved my day was Patrick Smith...

very knowledgeable, courteous, and patient with my hearing difficulties.Very helpful. Mr. Smith was his last name.

Your Representative Harlan made my experience very comfortable. He was Excellent. Thank You

Charles handled my concerns very well thank you.

My husband and I had a very good experience with Sonya Ray at Lookup Fare.
She was polite, helpful and was able to communicate clearly in English. I would use Sonya and this company again and would also recommend them to others. All in all, it made the somewhat difficult issue of booking international air flights easier and leads stressful. Good job!

Charles Smith was super friendly and very helpful! I was freaking out a little bit and he calmed me down and helped solve my issues.

Becker,, excellent

I spoke with Charles. He was knowledgeable and very courteous.