Lottie Reviews 

I needed to arrange Respite care for my elderly father-in-law and Bridie from Lottie called me back very quickly after I left a message with them. She took her time to explain the process to me as well as finding out about our particular requirements. The whole experience was very positive.

I was advised to speak to Lottie as my mother has Alzheimer’s and I needed some advice on the future. Eva was extremely kind and understanding of my situation. She made everything very clear and put my mind at rest over some issues. She followed up the call with a couple of messages to check I was ok as I’d got upset during the call.
Eva sent me through some literature to help me understand what is available, as well as signposting me to organisations to support me and my family.
Highly recommended!

It was good to see a selection of care homes in the area so quickly. I was impressed that one care home called me very promptly. Another emailed the following day and a third left a voice message a few days later, but by then we'd already decided to go with the first care home.

It was useful to get a shortlist of potentially suitable care homes so quickly, along with a range of useful information. I'd definitely use the service again. Four options were provided in my results and two of the companies contacted me soon after, but there's no hard sell.

Spoke to Eva who was very helpful and patient with me in explaining the options available to my parents. It’s always a concern going into the unknown in making sure my parents get the right help and to hold my hand through the process.

Clear advice from someone who clearly understood the system and could give good and relevant advice.

Klara listened to me more than anyone during my dad’s journey since his fall. She was so empathetic and went above and beyond to help. We found dads home thanks to Klara and we can’t thank her enough.

I cannot explain in words how amazing Lottie has been. I got an initial consultation very quickly, they sent me a long list of recommendations and within 7 days I already have support in place for my mum. The weight this has removed from my shoulders is huge. I have been avoiding facing some of the topics and Klara was considerate and supportive throughout. I would highly recommend Lottie.

A swift response and Klara talked me through the options sensitively and clearly. Thank you for asking just the right amount and providing extra information and context as we begin to navigate the next steps for our parents.

Very efficient and effective and we were matched with a perfect carer for my Mom within a few days and will definitely using the recommended Carer Company and our lovely carer again very soon !!

Klara was the very helpful lady who I spoke too. Provided extremely useful information that I am acting upon in regards to my Mum, offered follow up support. Very professional would recommend

Extremely helpful trying to decide on different options for my father In law

It gave me the carer companies in area as requested

Was looking for respite care unable to find I was not able to book respite.

Lottie was great at delivering a list of Care agencies within minutes of searching, matching with specific needs.
The list gave a variety of companies with varying prices to contact.
Within twenty minutes of reading the details, I received a phone call and several emails from the different agencies I had read.
I was reassured I could find care for my parent quickly.

This has been my initial contact with Lottie and I was unsure as to what to expect. But the care expert I spoke to took the time to listen to our individual needs, asked questions that led us to think about things that we hadn't previously thought about and gave good advice along the way.
All this is then backed up by emails so you can revisit the information provided and a direct contact number to your care expert for when we have more questions etc.
All in all, a great service!

We could not have been more impressed with the support from Lottie. Klara was responsive, caring and so knowledgeable, nothing was too much trouble for her and she provided us with excellent advice. We have now engaged with a care provider and could not be happier. Super impressed!

The initial response from my request was handled really quickly and the information I received was very useful. I was able to book a carer at short notice to cover a period of sickness for my parents usual
carer.

I also received a follow up phone call. The call handler gave me so much information that has really helped me navigate the difficult situation of having a parent with Dementia.