Lowe & Sons is a lovely shop, exuding quality and expertise. The staff are friendly, approachable, practical, down-to-earth, skilful and very helpful. Gold repairs are never cheap but they did a good... See more
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11 Bridge Street Row, CH1 1PD, Chester, United Kingdom
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Excellent service from start to finish. We were looking for an eternity ring with certain requirements. Lowes made contact with their local supplier & a ring was delivered to the shop. All staff were knowledgeable, polite & friendly. A special shout out to Orla, who went the extra mile.

Reply from Lowe & Sons
I needed advice on how to solve the problem of my wedding ring falling off, particularly in this cold weather, - it had been resized several times. They advised that nodules could be put inside the ring to provide additional friction. Brilliant solution.

Reply from Lowe & Sons
Knowledgeable and friendly staff.
Always a pleasure to visit such a beautiful shop.

Reply from Lowe & Sons
Helpful and friendly staff. Clear advice. Reasonable price and good quality of work

Reply from Lowe & Sons
Lowe & Sons always delivers excellent service and a fantastic selection of antique jewellery, including pieces with Chester hallmarks. Over the years, they’ve maintained a high standard, and their shop truly stands out in Chester. On a recent visit, I purchased a beautiful silver necklace and was impressed once again by the friendly, professional service. It's great to see this gem of a store still thriving! Four stars.

Reply from Lowe & Sons
Excellent service and delighted with my purchase. Lovely to deal with.

Reply from Lowe & Sons
Love love’s shop, perfect Victorian interior and helpful staff, purchased myself a lovely Christmas present

Reply from Lowe & Sons
The service was good and professional and they managed to help me sort my necklace out

Reply from Lowe & Sons
Very friendly and approachable staff, with great quality jewellery.very delighted with our purchase.

Reply from Lowe & Sons
What a great jewellery and antiques shop to find something unique and different. Excellent, personalised service in such a beautiful old building. Helpful staff with a fantastic display to choose from.

Reply from Lowe & Sons
Great friendly customer service. Found what I wanted.

Reply from Lowe & Sons
Saw the perfect gift for my mum in window and went in. The sales assistant was fantastic explained all about the piece and let me examine it thoroughly. I couldn’t have asked for better service and in the most extraordinary beautiful building.

Reply from Lowe & Sons
A warm, pleasant and helpful customer service experience. It made the purchasing journey very enjoyable.

Reply from Lowe & Sons
Have known the Powell family for many years personally and as a customer my purchase from Lowes was a Christmas gift to my wife. As always the attention to detail from the staff was second to none, beautiful vintage piece that was sized in days and ready for a covert collection whilst my wife sat in their other shop a few doors down. Cannot recommend highly enough forget modern jewellers, for the very best in quality, value and service visit Lowes and Powells.

Reply from Lowe & Sons

Reply from Lowe & Sons
I have found Lowes to be very responsive and professional on their communications with me. They gave me confidence when the modifications were being made to a jewellery item I had purchased. They also assured me on the postage of the item and how it was being tracked during delivery.

Reply from Lowe & Sons
Excellent service and knowledge of our requirements

Reply from Lowe & Sons
Fabulous Jewellers in the heart of Chester they have the most amazing antique jewellery. Bought a beautiful Edwardian necklace as usual their service is second to none.

Reply from Lowe & Sons
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