Luca Faloni Reviews 

1,149
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, highlighting superb fabrics, timeless designs, and excellent craftsmanship. Many appreciate the attention to detail in garments and packaging, often finding the fit and styling to be perfect. The service is frequently described as excellent, with welcoming, helpful, and knowledgeable staff, alongside fast and efficient delivery. However, some customers also noted occasional inconsistencies in product quality, with concerns about durability, items changing shape, or cashmere pilling. Others mentioned issues with sizing consistency, finding clothes too small or sleeve lengths disappointing, and colors differing from website images. Additionally, a few customers reported problems with delivery, such as unexpected fees, delays, or difficulties tracking packages, and some found in-store staff less familiar with products.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent quality of clothing,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the friendly, helpful, and... See more

Staff

People report positive experiences with staff, consistently describing them as very friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love your products. I love how the items are different enough to stand out in a wardrobe but classy enough not to be only suitable for incidental wear. I'm really a fan of yours. On top of that, y... See more

Rated 5 out of 5 stars

Visited the Kings Road store and really enjoyed my experience on the day. The staff were super welcoming and helpful, in advice and trying on different shirts and colours. Bought two lovely shirts b... See more

Rated 5 out of 5 stars

I have purchased two pairs of lightweight chinos now and I am sure I will be back. From the presentation, arriving in a soft dust bag with a note from the LF team, to the feel and quality of the trous... See more

Rated 5 out of 5 stars

Luca Faloni is a top notch company with excellent, high quality Italian made clothing and accessories. When a light weight cashmere sweater didn’t fit as I had hoped, I received easy guidance with UPS... See more


Company details

  1. Fashion Designer
  2. Men's Clothing Store

Written by the company

Discover Luca Faloni menswear collection, crafted in Italy with the finest materials and a modern fit. Linen Shirts, Linen Trousers, Cotton Piqué. Free Worldwide Shipping & Returns.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,149)

246 reviews in the last 12 months

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Rated 5 out of 5 stars

In November I bought the third pair of…

In November I bought the third pair of pants at LF, in this case a pair of jeans with cashmere in light grey. The delivery came very quickly. The quality of the pants and especially their fit are excellent. In my opinion, the quality corresponds to the price. I recommend the company with full conviction.

November 17, 2025
Unprompted review
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Rated 3 out of 5 stars

Nice overall but quality is a hit or…

Nice overall but quality is a hit or miss…
Cashmere sweater that one will pill heavily and other will not… I would avoid their cashmere sweater regardless of the “100% A-grade two-ply cashmere”

Have a some pants that were also inconsistent but they were replaced…

Anyways seems like a good brand but quality control needs to be better

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ciao Tutti

Ciao Tutti, Alora !

I´ve shopped twice on L.F´s homesite. Last, i bought
a quite cool, Cashmere 2 ply, knitted polo. The Cashmere polo Sweater is so cool and soft. I cant wait to twist it in my little fashion world.
The package was so interesting with many things inside, including a Cashmere brush and private wishes from L.F.

Thank you so much for your love to your Customers

Buon Natale from Dinamarca

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great Quality, and Service

Love this brand, I wish there was a store closer to where I live. The level of quality for price is extremely well honored. Customer service is also always well executed.

November 27, 2025
Unprompted review
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Rated 5 out of 5 stars

True Italian Quality & Styling

Quality has a feeling and I get it from Luca Faloni. There’s something about the fit, quality, and styling that Luca Faloni delivers. It’s obvious to me that Luca Faloni respects their customers as much as their own company. I have the feeling that if Luca Faloni doesn’t have it, I don’t need it.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

As you would expect from Luca Faloni…

As you would expect from Luca Faloni the merchandise is top of the range quality, of course, pricey, but the bearing in mind the superb quality and those 'extras' which all discerning shoppers value, the prices work out to be very reasonable. The staff have that 'Italianate' style, of being discreet without being overbearing and provide confidence with their knowledgeable comments on the item which is always welcome. This high standard of customer service added to a very pleasant experience.

November 6, 2025
Unprompted review
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