Lumiere was a great site to navigate and when I chose my purchase it arrive within the period stated. I love the suspension light I chose and it looks even better installed than the image online
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I never received your products when the deliver company came to my home on Thursday he refused to give us the parcel in his hands because I cannot a "code" which I never received... How to proceed no... See more
Company replied
This is a perfect led ceiling light with minimalistic look. Comes with remote control, has dimming option and change color temperature across grades. Installed it just today, don't know yet how long i... See more
I recently ordered a number of light fixtures for a whole house renovation. We had a bit of a challenge with the first shipment being lost but the second arrived without a hitch. The lighting is perfe... See more
Company details
Written by the company
Luminaire.fr est votre allié digital pour la lumière et l'éclairage. Par des idées d'éclairage ensoleillées, nous rendons vos espaces plus lumineux, mais aussi plus agréables ! Nous offrons une gamme variée de plus de 400 marques - des lampes et luminaires pour tous les goûts, tous les besoins et tous les budgets. Une ambiance lumineuse parfaite en toute occasion pour faire de la lumière une source de bien-être. Chez Luminaire.fr, vous bénéficiez d'un service de conseil et d’avis experts, et en tant que client professionnel vous pouvez choisir en toute flexibilité votre mode de règlement, de la facture au paiement amazon, tout en ayant l’esprit tranquille avec une excellente expérience de livraiso
La garantie remboursement et retours gratuits
50 jours pour changer d’avis et renvoyer la commande sans frais
Bénéficiez d’une grande flexibilité avec Luminaire.fr. En plus du droit de rétractation légal de 14 jours, nous vous offrons une garantie de remboursement pour les 36 jours suivants. Vous pouvez donc nous renvoyer la commande gratuitement dans les 50 jours sans donner de raisons.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- 09 77 55 39 95
- info@luminaire.fr
- luminaire.fr
4.1
Great
24K reviews
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Quick delivery
Quick delivery, well packaged. Nice light at reduced price. Very pleased.
April 8, 2026
Can only recommend it
Can only recommend it. Easy to order, fast delivery and the products are really great. We are super happy and would order again.
March 17, 2026
May use AI-assist with repliesRead more
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Stay away from this company
Stay away from this company. We placed an order two months ago, paid twice, and still no shipment or tracking number. Very disappointing service. Warning: Stay away! This is a scam!
March 31, 2026
Unprompted review
Reply from Luminaire.fr
Madame,
Nous vous remercions pour votre évaluation et regrettons sincèrement de ne pas avoir pu respecter le délai de livraison initialement indiqué. Nous sommes désolés pour ce désagrément.
Comme précisé par e-mail ce matin-même par notre service client, votre commande a été expédiée le 30.03.
Vous devriez être livrée d'ici fin de la semaine ou en début de semaine prochaine.
Nous vous souhaitons une bonne journée et restons à votre disposition pour toute question complémentaire.
Cordialement,
Votre équipe Luminaire.fr
Really beautiful lights
Really beautiful lights, safely delivered intact and on time
February 20, 2026
Le retour a été traité très rapidement
Le retour a été traité très rapidement et sans aucune difficulté.
February 15, 2026
Excellent rapid service and delivery
Excellent rapid service and delivery. Just love the lights. Superb quality and design
February 10, 2026
Good selection in all price ranges but poor service
Good selection in all price ranges, but they sold a fixture that was too fragile and easily breakable without a warning, and then had no replacement part. They were selling the product at 50% discount but with no notice of the extreme fragility. The fastener to hold the lamp shade in place was made of thin glass, which immediately broke when misthreaded. I found a substitute fastener from another lighting company.
February 3, 2026
Reply from Luminaire.fr
Dear Sir/Madam,
Thank you for your message and for your active participation in improving our services.
Your comment regarding the quality of the materials has been forwarded to our supplier so that they can address this issue.
We wish you a pleasant day and remain at your disposal should you have any further questions.
Sincerely,
Your Luminaire.fr Team
Good products and good delivery
January 28, 2026
Extremely poor customer service and refund issues
I placed an order on Lumique.fr and exercised my legal right of withdrawal within the allowed timeframe.
I promptly provided all requested photos and information to their customer service.
Despite this, I received no response for several days, leaving me uncertain about the status of my refund.
When they finally replied, they demanded a return to China, with extremely high shipping costs and no guarantee of refund. I repeatedly asked for a solution compliant with European consumer law, but my emails were ignored.
This is completely unacceptable behavior for any business claiming to operate in Europe. I am sharing my experience to warn other customers about their unprofessional and untrustworthy practices.
I am still awaiting a clear written response and a proper solution.
I remain open to a fair resolution, but nothing has been offered yet.
February 12, 2026
Unprompted review
Reply from Luminaire.fr
Dear Madam,
Thank you for your feedback.
Please note that you did not place your order on our website, but rather with Lumique.fr.
Therefore, we invite you to contact the correct retailer.
We wish you a pleasant day and remain at your disposal should you have any further questions.
Sincerely,
Your Luminaire.fr Team
Follow-up
De problems with missing part of my order where properly and professionally handled
January 19, 2026
This is a perfect led ceiling light…
This is a perfect led ceiling light with minimalistic look. Comes with remote control, has dimming option and change color temperature across grades. Installed it just today, don't know yet how long it will last (installed it jan 2026). Looks bright enough for my living room of 25sqm but the light doesn't reach the corners of the room though. For me its not really a negative point. My living room has a chic look with this lighting now. I would give it 4.8/5 rating.
January 29, 2026
Solid and great lighting
Solid, can change the brightness, great design ! Very happy with this lamp!
January 12, 2026
Good choice and service
Good choice and service although the item took longer than expected to be delivered. Would use them again
January 8, 2026
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