Lumineorganics Reviews 

2,025
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,995 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful customer support team for their prompt, friendly, and efficient responses when dealing with queries. Many people emphasize that the service staff handles issues quickly and resolves problems effectively. Furthermore, buyers mention that the oral care products effectively brighten teeth, taste pleasant, and leave the entire mouth feeling exceptionally clean and fresh. However, some customers also noted that they were accidentally enrolled in recurring monthly subscriptions without clear notice during checkout. A small group of reviewers also experienced frustrating delivery delays, long waiting times, or issues actually receiving their purchased items.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, revealing a mix of strong satisfaction and... See more

Customer service

Consumers find customer service to be overwhelmingly positive, highlighting the swift and helpful responses... See more

Order

Users describe ambiguous interactions with order processes, reflecting a high level of disagreement among... See more

Response time

Customers report overwhelmingly positive experiences with response times, highlighting prompt and efficient... See more

Subscription

Customers consistently note ambiguous experiences with subscription models, often finding themselves... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I do find that these strips do actually work. I only use them once a month as my dentist recommended. As I was using them too frequently prior to seeing my dentist I ended up with too many. I cancelle... See more

Rated 3 out of 5 stars

I am still waiting for my order 29th July . However I noticed the company has signed me up for subscription. So be away when placing orders. I can’t say if I’m satisfied because I’m still waiting. How... See more

Rated 3 out of 5 stars

After feeling pressured into a repeat order and a repeat payment being automatically taken I emailed Lumineroganics and said I only wanted to try a one off product. To be fair they responded very f... See more

Rated 5 out of 5 stars

I looked at getting the product to whiten teeth . I read a review of the chemical which said it may result in teeth becoming sensitive . I have had a history of painful sensitive teeth , which is no... See more



Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.9

All reviews

(2,025)

2,025 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied customer.

Great product and great customer service. There was some confusion around my order and the customer service team responded promptly to my inquiry and resolved the issue to my satisfaction. I am grateful for the action they took on my behalf.

August 5, 2026
Unprompted review
Rated 4 out of 5 stars

I have tried 2 different products

I have tried 2 different products. Great line of offerings. Just didn't like being auto subscribed without my knowledge. I want to control when and how I order products. The first time was a little difficult to un subscribe, this time better. Should not have to do that at all.

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

I needed to make a change to my order…

I needed to make a change to my order but was unable to access my subscription through the website. I got in touch with Customer Service and they sorted it all out straight away. They were excellent and kept me updated on the stage of the process.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

I accidentally clicked on subscription…

I accidentally clicked on subscription when I placed a one time order. Once I realized this I contacted customer service on-line and I had a speedy resolution from the company. I was so relieved and really appreciated the quick response.

August 8, 2026
Unprompted review
Rated 4 out of 5 stars

Customer service

I had an wonderful customer experience with Glaiza,
Customer Service Representative
Lumine Organics. She helped me and addressed all my concerns returning my emails.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I had made a mistake with recurring subscription. I emailed the company and almost immediately I received a reply and my problem was resolved within minutes. Amazing customer service.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Estimated date off delivery

I reached out to ask when my item would be delivered. They came back to me with an estimated date of delivery their response was almost instant and very polite. Their customer service seems to be on point I hope that my item is delivered in their expected time frame.

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

I will need to write another review…

I will need to write another review when I see how well this product works to remove facial hair. I bought 2 bottles recently so not fair to write about my experience. I will say their customer service is excellent. I sent an email and got a response the same day. So hope this product works as well as I hope. Christine

August 4, 2026
Unprompted review
Rated 4 out of 5 stars

Quick positive response

On ordering a product I somehow ended up with a monthly subscription. I immediately asked for it to be cancelled and within 20 minutes I received notification that my subscription had been cancelled. So good on you!

August 7, 2026
Unprompted review

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