I do find that these strips do actually work. I only use them once a month as my dentist recommended. As I was using them too frequently prior to seeing my dentist I ended up with too many. I cancelle... See more
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Prompt customer correspondence
Prompt customer correspondence, very helpful staff
Satisfied customer.
Great product and great customer service. There was some confusion around my order and the customer service team responded promptly to my inquiry and resolved the issue to my satisfaction. I am grateful for the action they took on my behalf.
Best customer service I have ever had
Best customer service I have ever had.
Melika was wonderful and could not have been nicer
I have tried 2 different products
I have tried 2 different products. Great line of offerings. Just didn't like being auto subscribed without my knowledge. I want to control when and how I order products. The first time was a little difficult to un subscribe, this time better. Should not have to do that at all.
Fantastic company really good recommend…
Fantastic company really good recommend to any 1 which I have in past and they all agree
I needed to make a change to my order…
I needed to make a change to my order but was unable to access my subscription through the website. I got in touch with Customer Service and they sorted it all out straight away. They were excellent and kept me updated on the stage of the process.
I accidentally clicked on subscription…
I accidentally clicked on subscription when I placed a one time order. Once I realized this I contacted customer service on-line and I had a speedy resolution from the company. I was so relieved and really appreciated the quick response.
The customer service is great
The customer service is great, no hassle and always ready to make your experience good. No problem getting refunded if you aren't happy or change your mind
I dealt with customer service regarding…
I dealt with customer service regarding an order and they responded in minutes. That is highly unusual, in my experience, and very welcome.
Customer service
I had an wonderful customer experience with Glaiza,
Customer Service Representative
Lumine Organics. She helped me and addressed all my concerns returning my emails.
Amazing customer service
I had made a mistake with recurring subscription. I emailed the company and almost immediately I received a reply and my problem was resolved within minutes. Amazing customer service.
I requested to cancel subscription fees…
I requested to cancel subscription fees and a refund and they responded straight away
The subscription was cancelled and my money refunded
Great customer service
Estimated date off delivery
I reached out to ask when my item would be delivered. They came back to me with an estimated date of delivery their response was almost instant and very polite. Their customer service seems to be on point I hope that my item is delivered in their expected time frame.
Great customer service but so far the…
Great customer service but so far the product has made no difference to me. Hopefully only because it is early days.
There was a question about my order and…
There was a question about my order and responded quickly and fixed the problem
Earla
First Class Customer Service
I really had to contact Lumine Organics regarding a refund and they were extremely helpful and efficient in dealing with the matter.
Great customer service and lovely…
Great customer service and lovely products
I will need to write another review…
I will need to write another review when I see how well this product works to remove facial hair. I bought 2 bottles recently so not fair to write about my experience. I will say their customer service is excellent. I sent an email and got a response the same day. So hope this product works as well as I hope. Christine
Quick positive response
On ordering a product I somehow ended up with a monthly subscription. I immediately asked for it to be cancelled and within 20 minutes I received notification that my subscription had been cancelled. So good on you!
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