I do find that these strips do actually work. I only use them once a month as my dentist recommended. As I was using them too frequently prior to seeing my dentist I ended up with too many. I cancelle... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Estimated date off delivery
I reached out to ask when my item would be delivered. They came back to me with an estimated date of delivery their response was almost instant and very polite. Their customer service seems to be on point I hope that my item is delivered in their expected time frame.
Great customer service but so far the…
Great customer service but so far the product has made no difference to me. Hopefully only because it is early days.
There was a question about my order and…
There was a question about my order and responded quickly and fixed the problem
Earla
First Class Customer Service
I really had to contact Lumine Organics regarding a refund and they were extremely helpful and efficient in dealing with the matter.
Great customer service and lovely…
Great customer service and lovely products
I will need to write another review…
I will need to write another review when I see how well this product works to remove facial hair. I bought 2 bottles recently so not fair to write about my experience. I will say their customer service is excellent. I sent an email and got a response the same day. So hope this product works as well as I hope. Christine
Quick positive response
On ordering a product I somehow ended up with a monthly subscription. I immediately asked for it to be cancelled and within 20 minutes I received notification that my subscription had been cancelled. So good on you!
Reported problem one day
Reported problem one day, it was sorted the next day, very prompt, professional service.
Did have a problem and contacted…
Did have a problem and contacted company. Immediate reply and problem solved. Excellent company to deal with
I’ve taken this product Lumineorganic…
I’ve taken this product Lumineorganic magnesium for 2 months now. I notice I am sleeping better. It’s a bit pricey for me cause I have to take other supplements. It’s easy to swallow.
Fast correspondence
I am very pleased with how fast my enquiry was dealt with. Lumineorganics appear to be a very good company.
Great customer service
Great customer service. Very efficient and friendly.
Great customer service-sorted my query…
Great customer service-sorted my query so quickly!
I ordered 3 bottles of Lumine Organics…
I ordered 3 bottles of Lumine Organics and I still have not received my order and it’s been over a month. I have sent several emails and been told someone will follow up but still have not heard back. They will not provide me with the couriers number so I can contact them. They made 2 attempts at delivery which is strange because we get deliveries to the address provided all day every day. Terrible customer service. BEWARE.
This company is appalling
This company is appalling! I have placed an order twice and both times had my order cancelled. Still no explanation as to why even when I have emailed multiple times and still no response! Don't waste your time or your money. Very disappointing.
Excellent customer service
Excellent customer service. Really quick response and super helpful.
Love this company
Love this company, they are quick to return an email when i had trouble with my order. Thanks for fixing my error with my order
Easy cancellation.
I do find that these strips do actually work. I only use them once a month as my dentist recommended. As I was using them too frequently prior to seeing my dentist I ended up with too many. I cancelled my subscription and it was dealt with very rapidly. I shall order again when necessary.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








