Lumondi is USA agent for Luminox .. bought replacement Luminox nylon web strap advertised online as 23 mm to fit any 23 mm lug width watch .. Luminox strap received actually measures 23.8125 mm wide u... See more
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Bought 2 watches, I guess directly from Luminox. They have another arm-office in Illinois. Direct office New York. Called that ph # numerous times-no response. I am 100% Permanent T... See more
Luminox is an excellent quartz watch but a specific model, and the website, aren’t optimal. Probably due to corporate vision. If pointing fingers, please do it at corporate. One of its most expensive... See more
BUYER BEWARE, Luminox battery replacement process is very DECEPTIVE. The total replacment cost with shipping is $75.00. Oh and the battery life is only 2 - 3 years. One last thing if your watch is... See more
Company details
Information provided by various external sources
Luminox USA the time is continuously visible for up to 25 years our watches ESSENTIAL GEAR and Navy SEALs and other professionals worldwide have chosen Luminox.
Contact info
24th street, 10010, New York, United States
- 9175223423
- sonial@lumondi.com
- luminox-usa.com
No history of asking for reviews
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Every Second Counts
I have absolutely nothing but good things to say about LumiNox. I bought my Ref. 4222 “Authorized for Navy Use” from an authorized retailer. They did not have the correct box set for the watch, and I sent one message to LumiNox explaining the situation. Ian C from customer service emailed me within the hour and the next day, there was a package waiting for me at my house containing the box and a T-shirt. No charge, no questions asked. Flawless, fast and accurate service from a top notch company. The timepiece itself is built like a tank, I picked it up for every day wear at my physically demanding job and nothing that I’ve thrown at it so far has fazed it in the slightest. The glow at night is incredible and does not fade. It really is absolutely always visible. If you need a tough, accurate wristwatch that, for all intents and purposes you don’t ever really have to take off: look no further. I own, (am the permanent caretaker of) among many other timepieces: a Platinum Breguet double tourbillon with a more-or-less unique red enamel dial. It is a very fine watch, a six figure watch, and you can imagine the level of service involved with its procurement and care. LumiNox, and the $800 quartz diver I picked up off them, has trumped the mighty Breguet with regards to speed of solution. Madame Breguet lives in a vault and comes out only for the most special of occasions. My daily wear and the piece with the most wrist time out of all of them? LumiNox 4222 ANU. I freakin love this thing.
I just purchased the 3252 a few weeks…
I just purchased the 3252 a few weeks ago. Exactly what I wanted and so far has been great. Very comfortable, perfect lighting when dark. Very clean look as well.
Purchased the modern mariner automatic
Purchased the modern mariner automatic, it arrived in less than a week. Very happy with the purchase.
I really like these watches
I really like these watches, so i ordered two of em. thanks for the fast shipping!
Great service!
I am a sucker for luminox watches so…
I am a sucker for luminox watches so the new one I just recently purchased is by far my favorite from the other 2 that I have... The other is a recon luminox w/compass and green black and gray and the other is just like my new one except with white on the hour #s
New Watch
I’ve only had my watch a short time. It is great looking and is quality made. Time will ultimately decide the actual outcome. I am totally pleased with my purchase from Lumondi.
Ordered watch online from Luminox
Ordered watch online from Luminox, and received it with a note saying "sorry we can't provide you with an invoice with your shipment". Technical issue's (sic). However, they gave me option for e-mail invoice. Here we are a week and two requests later, still no invoice for a $900.00 product. The return authorization paperwork that accompanied the watch requires an invoice number for return.
Have had a luminox for years
Have had a luminox for years keeps excellent Time and has a rugged look
Very happy with website and quick…
Very happy with website and quick arrival of watch
I love Luminox watches
I love Luminox watches, I own 8 of them. I would recommend this company to anyone looking for a
great watch. The only negative problem with the watches are the calendar dates . If you don’t wear your watch everyday, you have to reset the date.
CANNOT REACH ANYONE ABOUT MY ORDER!!!
Fred,
I am sending this email because there is no answer at either of the contact numbers provided on your website or in your letter
explaining why you could not provide me with a receipt. The numbers that I am calling are (917)522-3419 and (917)522-3600.
The watch that I purchased for my husband’s BIRTHDAY from the Luminox Official Website for $1,200.00 DOES NOT ILLUMINATE!
I want to return it and am looking for an explanation about the authenticity of the watch. Since I have not been able to reach anyone
for two days or leave a message, I am emailing you requesting a call back at 410-961-5850.
This is my husband’s birthday weekend and we have spent half of the morning trying to reach someone by phone and online trying
to find out if your website is legitimate. Now I’m burdened with having to write this email rather than enjoying time with my husband!
I don’t understand if I purchased a Luminox Watch why I’m getting correspondence from Lumondi, Inc. in New York and the watch is
shipped from Dayton, NJ and what does Mondaine have to do with my order from Luminox???
Please contact me ASAP so I can return this watch (for a FULL refund) and replace it with one that actually illuminates. Needless to say, this
has really put a damper on the birthday surprise!!!
ANGIE
everyday wach i can swim with & read at night ..
Like my purchase for appearence , fit right out of box , easy to adjust time and date . The literature could be better , larger print and a overview , redundent , description of watch. And last , I didnt get my sales invoice , 🤔🤔🤔 which is available online , but should arrive w/ watch.. and if I needed repair , another band , direction for sourcing . Return direction were done well . Not needed 4 me .. thanks ..jim h.
Great products...... HUGE support!!
Great products, great customer service, Watch is a very beautiful , Tough case and band as I experience daily assaults on the integrity of the units.
A provocative and masculine design
A provocative and masculine design; complete with an unrivaled appeal for the challenges we face to push outside the limitations of the human spirit. This is what embodies a Tough Viking. All while being unforgiving to the processes of welcoming ones own strengths to be realized. Blaze the path & conquer meeting adversity day in & day out. A timepiece which brims with ruggedness.
Love the watch
Love the watch. Exactly what I was expecting. Easy transaction and fast shipping.
Took a week for item to be fulfilled
Took a week for item to be fulfilled. Customer service not to helpful. When the issue was brought to their attention, they would just make assumptions. A different fulfillment warehouse/company should have been used. Watch arrived running? I would think the crown should have been opened to save battery, this was very disappointing to me.
Watch is a good fit
Watch is a good fit. Not to bold or gaudy. Will buy another if I find one I like.
I paid $20 for two day shipping..
I paid $20 for two day shipping..
I paid $20 for 2 day shipping and it took 5 days to reach me. I was leaving for Navy bootcamp so I needed it asap and wasn't able to.
I signed up with Luminox and received a…
I signed up with Luminox and received a 10% discount code. I immediately tried to buy my watch but it was sold out. Once I was alerted that it was back in stock I was denied my discount. I called Luminox and they denied it as well. I did nothing wrong but suffered because they were out of stock.
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